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eBay Thieves Make Auctions Tougher
The online auction world was shocked by the biggest eBay fraud in its seven year history. What made it even more astonishing is the fact that the crooked seller has a five history of successful sales on eBay, accompanied by thousands of glowing...
Free Instant Auction Traffic
Here's an easy way to get extra traffic to your eBay auctions... ...and we all know, the more traffic, the more bids and ultimately, the more sales you'll get! First...answer this question: "Do you look at other people's feedback ratings?" You...
How To Upsell Your eBay Auction Bidders
How to effectively cross-promote items in your eBay Auctions to boost sales. Includes simple how-to instructions for eBay sellers.
Now tell the truth- You sprung for that candy bar near the checkout line last time you went grocery shopping...
Want to Grow Your Business? Try Being an Auction Seller
Every business owner, from the largest conglomerate to the
smallest storefront, has the same goals in mind: finding new
customers and making more money. Most merchandise-oriented
businesses have already turned to the Internet, and now it's
hard...
What sells on Auction Sites
Auction sites such as EBay are the perfect place to start a at home business. Many people love to sell on auction sites because it requires little capital or none at all. In a recent poll many sellers started out selling odds and ends found around...
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Earning Bidders' Trust with Your eBay Auctions
8 ways to massively increase bidders trust in you as an eBay seller. Every auction seller could benefit from these tips!
Monday morning I caught part of an interview on the "Today Show" with an online auction fraud expert. I didn't catch her name, but she was giving tips on how buyers and sellers can protect themselves from auction fraud.
I was disappointed at the tone the interview took-- pointing out that auction fraud is on the rise and buyers must protect themselves from sellers who are out to take advantage of them.
We've all heard horror stories of fraud on eBay, so her warnings were legitimate. But as an auction seller, the whole segment left me feeling defensive.
In my opinion, this national broadcast scared many potential buyers away from online auctions. Our expert never mentioned Square Trade, or the Powersellers Program that requires a 98% positive feedback rating-- two of the most immediate signs that a seller is honest! She never brought up eBay's dispute resolution policy or ID Verify.
We auction sellers *MUST* constantly work to gain buyers' trust. Here are a few easy ways to do that:
*Powersellers: put the PowerSeller logo in your auctions, and explain that you've earned that title by giving excellent
service and by keeping a 98% positive feedback rating.
*Not a PowerSeller yet? Consider joining Square Trade. Point out your stellar feedback rating and show buyers that they can trust you.
*Post your business phone number in your auctions so bidders can contact you with their concerns ahead of time. Lots of buyers want to know you are a real person and won't buy until they have had personal contact with you.
*Answer email questions as promptly as possible.
*Post customer testimonials in your auctions (get permission from the customer first)
*Show bidders that you are Paypal Verified.
*Accept money orders by mail. Many people are still hesitant to give their credit card info out online. Accommodate their concerns by accepting a money order.
*Offer to use an escrow service on expensive items. (c) 2002 Marjory Howes
About the Author
Marjory Howes is an eBay PowerSeller and author of "Turbo-Charge Your Auction Store: eBay Sellers' Guide to saving 90% on listing fees." Her e-Book and free e-Zine help eBay sellers boost profits and enjoy higher success in online auctions. Subscribe for free at www.auctioncashmachines.com
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