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Ethics in Business... A Lost Art
While watching Face the Nation one Sunday earlier this year, Bob Schiffer discussed the airline industry, his mother and ethics in business. Like Bob, I think it is a sad commentary today, that we have to police businesses. Whatever happened to...
Management Coaching vs. Performance Appraisals
The question often comes up, “Isn’t management coaching a lot like the familiar performance appraisal process?” Our answer is that the two are dramatically different. The CMOE team originally became interested in the coaching process because of our...
Plan Your Day and Stick to Your Plan
Copyright 2005 Inez Ng
How many times have you remarked to someone that there are not enough hours in the day? The sad truth is, not matter how much you wish it, it is unlikely that you can get more than 24 hours in each day. So, the trick to...
The Truth About Money!
How much money do you want? How much is enough? How much money is too much? The Truth is --- You don't need money! Let's find out why? Money is really just a form of exchange. Here is an example. 10 people are in a room. Only one person has $1....
Top 3 Myths of Leadership Debunked
What happens people define “leadership” as something attached to a title, or a salary, or a corner office? Both managers and employees suffer the consequences! Explore what happens when leaders and staff buy in to the top 3 limiting “myths of...
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Top 10 Ways to Turn Clients Into Raving Fans
Do you find great joy in being a coach? If so, you will find that your enthusiasm is contagious and will attract clients. Be sure to develop a superb and supportive community. Enlist them in building a practice and in supporting you as you go down the coaching road. Embrace change. It is your constant companion as you build your coaching business. 1. Be someone that they really enjoy as a person and as a vendor. 2. Call your Client each quarter to ask if they’re having any problems or challenges with their organization. 3. Continually improve your product or service. 4. Keep your client informed about future changes and upgrades about the product/service they bought. 5. Keep your client informed about what the media and other clients are saying about your service/product. 6. Educate your client on making the most of your product/service. 7. Do the unexpected, again and again. 8. Create a “special client-only” club or group that gets extra things e.g. autographed books, audio tapes, and special invitations - anything worthwhile. 9. Be 6-24 months ahead of the competition - and stay there.
10. Use high tech, low tech, no tech to keep your name in front of your clients. After all, they are the ones who will bring you the business. -- Publishing Guidelines: You are welcome to publish this article in its entirety, electronically, or in print fre*e of charge, as long as you include my full signature file for ezines, and my Web site address (http://www.schrift.com) in hyperlink for other sites. Please send a courtesy link or email where you publish to sandra@schrift.com. Thank you.
Sandra Schrift 13 year speaker bureau owner and now career coach to emerging and veteran public speakers who want to "grow" a profitable speaking business. I also work with business professionals and organizations who want to master their presentations. To find out HOW TO MAKE IT AS A PROFESSIONAL SPEAKER, go to http://www.schrift.com/success_resources.htm Join my free bi-weekly Monday Morning Mindfulness ezine http://www.schrift.com/monday.htm
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