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Business Continuity Testing starts with the risks
Business Continuity Testing starts with the risks
All business continuity analysis should be risk based, and risk prioritised to deal with the important business risks first. This means that any risks to your business need to be identified,...
Data Recovery Software Comparison
Software programmers recognize the importance of data files, and thankfully, they have been able to create products that demonstrate their understanding of how often people accidentally delete or lose important data. Thanks to software programmers...
Data Recovery The Easy Way
It's a fact of life that bad things happen to good people's data every now and then. And when it does, too often the victim is not prepared for it. Is that the case with you? Are you prepared in advance for a complete loss of critical files and data...
How To Check The Status Of Your Tax Refund Online
So, you were pleasantly surprised to learn that you are getting a refund on your taxes. Congratulations! The question for most taxpayers expecting a return is, "Where is my refund?"
Check Your Refund Status Online
The easiest way to check on...
Quick System Restore with ASR Backups
ASR (Automated System Recovery) is a feature available on the Windows XP Pro and Windows Server 2003 operating systems for quick and efficient system backup and restore. Typically, the restore process involves reinstalling the operating system and...
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Why usability is important to you
Usability is the measure of the quality of a user's experience when interacting with a product or system - whether a web site, software application, mobile technology, or any user-operated device.
According to Usability Expert Jakob Nielsen: "On the Web, usability is a necessary condition for survival. If a web site is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a web site, they leave. If a web site's information is hard to read or doesn't answer users' key questions, they leave. Note a pattern here? There's no such thing as a user reading a web site manual or otherwise spending much time trying to figure out an interface. There are plenty of other web sites available; leaving is the first line of defense when users encounter a difficulty." More: http://www.useit.com/alertbox/20030825.html
What is usability
Is your web site usable? There are several definitions for usability, but basically the following 4 characteristics can be considered usable:
- Quick and easy to learn;
- Efficient to use;
- Allows rapid recovery from errors;
- Easy to remember;
Does your product or web site have the above characteristics? Usability increases benefits for both parties: the User (potential customers) and the Provider (yourself).
Users benefits from usability
- Users are satisfied, not frustrated, with the product or web site;
- They enjoy interacting with the web site or
product;
- They achieve their goals effectively and efficiently;
- They cultivate confidence and trust in the product or web site.
If your users are satisfied, they will become loyal, and may even recommend your product or service to others.
Providers benefits from usability
As a provider, you may benefit from usability in many ways, including:
- Reduced development time and costs;
- Reduced support costs;
- Reduced user errors;
- Reduced training time and costs;
- Return on Investment.
Misconceptions about usability
Misconceptions about usability's expense," Jakob Nielsen says, "the time it involves, and its creative impact prevent companies from getting crucial user data, as does the erroneous belief that existing customer-feedback methods are a valid driver for interface design." More: http://www.useit.com/alertbox/20030908.html
How can usability can save your company
After all, have you ever wished there was one place that contained a list of everything you need to know to make your web site user-friendly? If yes, have a look at this "User Interface Usability Checklist for Ecommerce Web sites" here: http://webnauts.net/user-interface-usability-checklist.html
ABOUT THE AUTHOR
This article is written by John S. Britsios, Accessibility & SEO Consultant, Usability Specialist & Trainer, founder and owner of the Webnauts Net http://www.webnauts.net
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Active@ UNDELETE Data Recovery. Recover Deleted Files. Windows XP ... |
Active@ UNDELETE - Data Recovery Software for all Windows File Systems. Recover deleted files from lost, damaged, formatted or reformatted partitions. |
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