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Access Your Debt Problem!
When debt becomes difficult or impossible to repay it is hard to know what to do and whom to turn to. Most people struggling with debt are not aware of the options they have and find themselves going round in circles often borrowing more and more...
Debt Management in the UK
Debt management, as defined in the UK, is a course of action
where a reduction in repayment amount and/ or interest charges
is negotiated with unsecured creditors, when you are no longer
able to meet your repayment requirements.
For some...
Debt Settlement & Income Taxes -- What You Need to Know
Debt settlement has become a popular approach to resolving problem debts without having to file bankruptcy. With this approach, creditors agree to accept a portion of what you owe (usually around 50% or less) to settle the account, and the...
The 7 Secrets To Getting—and Staying—out Of Debt
As vice president of the American Credit Foundation, a nonprofit organization that helps individuals and families manage their debt, Mike Peterson knows firsthand how financial problems can wreak havoc in one’s life. Each day, counselors at the...
Want to Buy a Home? What is your debt to income ratio?
Every time you apply for a credit or a loan, the lender must determine your debt to income ratio. This measures what percentage of your gross monthly income (everything before taxes are deducted) that goes towards paying off your debts. The debt to...
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Debt Collecting Q & A - Issue 4
Editor: The following article is offered for your free use provided the Resource Box at the end is included.
DEBT COLLECTIONS Q & A – Issue #4 By Jim Finucan © Tiare Publications 491 words
Dear Jim –
I’ve had it! It’s been 90 days since I sold a product to this big corporation and I haven’t seen any money. When I call them I get a “human resources” person who claims to be waiting for a check to be cut by another department. On top of that she has an attitude like I’m bothering her or something. In the meantime, I’m getting ripped off. What do you suggest? (signed) “Almost Postal”
Hey, “Postal,” I understand. I’ve been there! But the way you signed off on that question bothers me. You need to remember to never overreact. The person who keeps their cool is always the winner in these games. Very likely her attitude isn’t genuine. She is trying to intimidate you or make you angry. That keeps her in charge.
So first, keep your cool. Attack the problem with facts. Get to the department, which cuts the checks and get hold of the supervisor. Let him or her know that you will be working closely with them to conclude this transaction. Remember that bad attitudes or run-around games can easily be ended by asking for the name of the person’s supervisor. Get the name - and the contact information.
Write out your opening pitch: why you’re calling and what you’ve done to try and solve the problem up to
now. Example:
“Hi Gary. I’m glad I got a chance to speak with you because I’m getting really frustrated. Almost 90 days ago we shipped 10,000 Thingamabobs to your company and we haven’t been paid. I’ve talked to Jean in Human Resources several times and she just says the check is coming soon. And let me tell you, that story is getting old! I’m calling you today as a last resort - looking for you to mail a check today to prevent legal action on this matter, because that is going to be the next step we take. And I should tell you that you would be named in the suit. Will you help me out today?”
If that person gives you mumbo jumbo about why the bill hasn’t been paid don’t get angry, ask them what they will do to get a check out that very day. If you get a negative answer don’t let them off the phone until you find out where the hang up is. Go as far up the corporate ladder as you can and document every conversation. Add each of these to the verbal history in your pitch. You want to come across as stern but in control.
I know having to go through all this is a real pain but since you have to do it try and enjoy it, knowing that you’re giving these people a real dose of justice, collections style! Good luck!
Jim.
(end)
About the Author
Jim Finucan is a 14-year “top gun”collections veteran and author of the bill collections manual “Past Due!” For more information visit - http://www.tiare.com/pastdue.htm
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Advertisements Promising Debt Relief May Be Offering Bankruptcy |
Cautions consumers about ads in newspaper, magazine and telephone directories that offer quick fixes for debt problems. |
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Welcome to the web site of Debt Relief International. |
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Debt relief - Wikipedia, the free encyclopedia |
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en.wikipedia.org |
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Debt Analyzer, Debt Reduction Software, Home Page |
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Superior Debt Relief |
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What debt relief means for Africa | csmonitor.com |
This weekend's $40 billion debt cancellation deal could spark major improvements in the lives of the world's poorest people. |
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