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Create a Positive, Upbeat, "Can-Do" Workforce and Dazzle the Customer with Your Caring!
Given the choice of dealing with a positive, upbeat employee with a "can-do" attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? No contest. Customers always want the best experience possible; they want...
Email Etiquette II
I had great feedback from my last article, and was asked to write further on the subject; hence my title.
This month I'll share on Email Etiquette in discussion groups. For those who are not yet aware, on the Internet there are hundreds of...
PR: Here's All You Need to Know
Above all, you need to know that the right PR can alter individual perception and lead to changed behaviors.
Especially when you create external stakeholder behavior change, the kind that leads directly to achieving your managerial...
Running Your Own Website When You Have Chronic Fatigue Syndrome or Fibromyalgia Is Easier Than You Think!
Had you lived 100 years ago, it would have been much harder for you (practically impossible) to earn your own money from home as a Chronic Fatigue Syndrome or Fibromyalgia sufferer.
BUT!!!
Today, we Chronic Fatigue Syndrome and...
Web Store - Why Do You Need One?
Internet has opened a new era of business opportunities. Each day, thousands of new consumers are joining the Internet. More and more companies are adopting Internet as their primary sales and distribution channel. According to Forrester...
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Top Ten Ways to Improve Your Communication Skills
1) Listen without judgment. The key to good communication is listening well. Save your judging for later after you have heard and understood what was said.
2) Listen with the willingness to be swayed to the other person's opinion. No obligation to actually being swayed, but stay open to the option.
3) Listen without thinking about what you will say next. Take time before you respond.
4) Do not be invested in being right. Being right is not the point. If you must be right, you are not able to listen nor communicate because you have set up a barrier already. If you are always right that means the other person is always wrong. That cannot be true.
5) If your mind wanders, ask for repetition. We all are subject to distraction. Try to stay focused.
6) In all cases repeat back what you heard and ask if it is correct.
7) Listen to yourself. Find quiet moments and pay attention to what you are hearing from yourself. Does your body tighten up about certain issues. Body language is not something
to read only in
other people.
8) Say it honestly, but with consideration for the listener's feelings. Be polite, respectful and sincere.
9) Understand and acknowledge that most things are not black or white, but somewhere in a gray area. Get comfortable with gray.
10) Have integrity and build trust. Don't say what you don't mean. Don't promise what you won't or can't fulfill. Follow through with any committments you make.
Good listening skills take practice. Specific coaching may be necessary if you find you have communication issues with your boss, colleagues, subordinates, partners or personal relationships.
About the Author
Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Visit http://www.CoachingforYourNextLevel.com
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| Language Tools |
| Translation of text and web pages between English and several European languages. |
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| Language - Wikipedia, the free encyclopedia |
| Gestures are a part of human language too. Some invented human languages have ... In human languages, the symbols are sometimes known as lexemes and the ... |
| en.wikipedia.org |
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| English language - Wikipedia, the free encyclopedia |
| Estimates about second language speakers of English vary greatly between 150 million ... Distribution of first-language native English speakers by country ... |
| en.wikipedia.org |
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| Free Translation and Professional Translation Services from SDL ... |
| SDL International is the world's number 1 provider of free and professional language translation services for websites and documents. |
| www.freetranslation.com |
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| AltaVista - Babel Fish Translation |
| Select from and to languages, Chinese-simp to English, Chinese-trad to English, English to Chinese-simp, English to Chinese-trad, English to Dutch ... |
| babelfish.altavista.com |
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| yourDictionary.com • Comprehensive and Authoritative Language Portal |
| Comprehensive index of on-line dictionaries in more than 200 different languages. Includes an index of on-line grammars, word of the day by email, ... |
| www.yourdictionary.com |
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| iLoveLanguages - Your Guide to Languages on the Web |
| The Human-Languages Page is a comprehensive catalog of language-related Internet resources. The over 1900 links in the HLP database have been hand-reviewed ... |
| www.ilovelanguages.com |
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| AltaVista - Babel Fish Translation |
| AltaVista Babel Fish provides the online text and web page language translation! ... Select from and to languages, Chinese-simp to English, Chinese-trad to ... |
| world.altavista.com |
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| BBC - Languages - Homepage |
| Learn French, Spanish, German, Italian and other languages with the BBC. Start up with our courses or brush up with our audio magazines. |
| www.bbc.co.uk |
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| Online Dictionaries and Translators |
| online dictionaries that assist in the conversion from one language to ... If the dictionary only translates from one language to another you will see this ... |
| www.word2word.com |
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| The Klingon Language Institute |
| Nonprofit organization offers language tutorials, related merchandise, mailing list and membership information. |
| www.kli.org |
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| MARC Code List for Languages |
| MARC Code List for Languages prepared by the Library of Congress Network Development and MARC Standards Office. |
| www.loc.gov |
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| Python Programming Language -- Official Website |
| Home page for Python, an interpreted, interactive, object-oriented, extensible programming language. It provides an extraordinary combination of clarity and ... |
| www.python.org |
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| SYSTRAN Language Translation Technology |
| Machine translation products. Free online translation available (the engine used by Altavista's Web translator) - English to French, German, Italian, ... |
| www.systransoft.com |
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| Project MUSE - Language |
| Language, the official journal for the Linguistic Society of America, ... Edited by Brian Joseph , Language serves a readership of over 7000 and has been ... |
| muse.jhu.edu |
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| Learn a Language :: English, Spanish, German, Italian, French ... |
| English language courses online: e-learning, learn English online, ... English language learning events,news, conferences, workshops and seminars ... |
| www.edufind.com |
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| Parlo - Welcome to Parlo - learn to speak a new language. |
| Parlo helps you learn English, French, Spanish and other languages with free online courses, music, a magazine, flash cards, chat rooms, message boards and ... |
| www.parlo.com |
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| PHP: Hypertext Preprocessor |
| PHP is a server-side HTML embedded scripting language. It provides web developers with a full suite of tools for building dynamic websites: native APIs to ... |
| www.php.net |
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| Ethnologue, Languages of the World |
| Home page of ethnologue.com, a searchable database of language resources. |
| www.ethnologue.com |
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| Language Log |
| Weblog run by University of Pennsylvania phonetician Mark Liberman, with multiple guest linguists. |
| itre.cis.upenn.edu |
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