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Informative Articles

Committing To and Succeeding With Your New Year’s Resolutions
By Carole Nicolaides, Copyright © 2003, All Rights Reserved http://www.progressiveleadership.com What is the problem with New Year’s resolutions? They are supposed to symbolize a new beginning, hope of doing things better, having more fun, and...
Demographic Trend You Need to Know About
There is a demographic trend of which HR personnel, management, business owners, and CEOs need to be aware. According to demographic trends analyst, Cheryl Russell, by the year 2005, the most common household in the US will be single-person...
Eden Prairie, Minnesota to Host PRONTO North America Users Conference May 3 - 5
Peggy Smedley is the editor of Start Magazine and will be addressing the first annual PRONTO North America Users Conference on Thursday, May 5th. Smedley was recently profiled in the Wall Street Journal and authored Mending Manufacturing, How...
Leadership Lessons Learned The Hard Way, Part II
In "Leadership Lessons Learned the Hard Way, Part I," Marine First Sergeant Paul Berry’s after-action report on Operation Iraqi Freedom offered priceless advice for business owners and managers. In Part II, 1stSgt Berry reveals the close attention...
Seeking Initiative and Innovation? Reward Failure!
Based on Proprietary Research "If you want to increase initiative and innovation, you have to encourage and embrace failure. A culture that punishes less-than-ideal risk-related outcomes will stifle both initiative and innovation". ...
 
Communications for High-Performance Teams

How many times have you been on a team where you felt that
you weren’t all on the same page, or that the team wasn’t
performing up to the level it could or should be, and
yet.....you know that your team members are bright and
highly capable?

High-performance as the desired outcome forms the hub of the
team wheel. Supporting the hub are four critical spokes,
each of which must be built through explicit and clear
communication. These four spokes represent phases of team
development.

The first spoke is that of membership, in which people are
asking questions related to membership and group identity
issues : What can I contribute? What is expected of me?
What values and assumptions are we working under? What are
our individual roles and responsibilities? These questions
must be answered for participants to feel that they belong
to and are committed to the team.

The second spoke is that of team operating norms. Every
group develops norms, either explicitly or tacitly. To be
most effective, the team needs to create emotionally
intelligent norms that intentionally support behaviors for
building trust and group efficacy - both essential to a
team’s effectiveness. Norms may include whatever individual
members believe is important and valuable for effective
teamwork.

Norms that lead to high performance are numerous, but can
and should include things like:

• Using good listening skills to build on the on-going
discussion and offering summaries of issues being discussed
to make sure we have a shared understanding.

• The willingness to explore and expose unhealthy work
habits in order to build more effective group norms.

• Standards for how we’re going to communicate in and
outside meetings

• Keeping us on track if we get off

• Facilitating group members’ input

•


Permission for bringing feelings out in the open and
dialoguing about how they affect the team’s work

It’s the leader’s job to instill a sense of responsibility
in individuals for the well-being of the team. In
self-aware, self-managing teams, members hold each other
accountable for sticking to norms.

The third spoke is comprised of communication on issues
related to control, which range from resolving issues of
leadership style, decision-making and conflict management
processes, as well as agreement on operating practices that
support development, production and/or
implementation.

Lastly, to build the fourth spoke, the group must address
and agree on the overarching team goals, addressing the
questions of: “What do I want to see happen? What do we
want to accomplish? And how will we know when we’ve
accomplished it?”

These spokes comprise a series of developmental stages that
high-performing teams negotiate effectively. Lack of team
alignment and high performance indicate that the group has
not adequately addressed and clarified questions in one or
more of the stages of membership, control, or goals.
If you find yourself on a team that’s not delivering to it’s
potential, it’s time to do a team assessment to uncover and
bring to light the unresolved issues. When you do that,
assuming you have the right players, your team can go from
good or even very good to GREAT.

About the Author

Manya Arond-Thomas, M.D., is the founder of Manya
Arond-Thomas & Company, a coaching and consulting
firm that catalyzes the creation of “right results” through
facilitating executive development, high-performance teams
and organizational effectiveness. She can be reached at
(734) 480-1932 or e-mailed at manya@arond-thomas.com.
Subscribe to Emotional Intelligence at Work
mailto:manya_list@aweber.com

 

The Art and Science of Leadership
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Leadership's award-winning and relevent editorial provides timely insights on critical issues facing today's pastors and church leaders.
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Leadership - Wikipedia, the free encyclopedia
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en.wikipedia.org
 
Leadership - Forbes.com.
Careers, Jobs, Management, Money, Compensation, Salary, Bonuses, Corporate Citizenship, Corporate Responsibility, Corporate Social Responsibility, ...
www.forbes.com
 
LeadershipNow - Leadership Development - Main Page
A source for free articles and shopping for leadership resources.
www.leadershipnow.com
 
Leadership University
Collection of articles in PDF format for distribution to classes, leadership teams, or outreach audiences. Sponsored by Campus Crusade.
www.leaderu.com
 
Center for Creative leadership: leadership at CCL.org, leadership ...
leadership at CCL.org. Specializing in leadership development, leadership training, executive coaching at CCL.
www.ccl.org
 
U.S. Senate: Senators Home > Senate Leadership
It shows the Senate's relationship to other branches of the Federal government and provides a quick view of Senate leadership, officers, and committee ...
www.senate.gov
 
Leadership
Quick Search This Journal:. Leadership. Sign up for SAGE Email Alerts today! Select an Issue from the Archive February 2005—November 2006 ...
lea.sagepub.com
 
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Describes programs, products, and services of the Covey Leadership Center, The goal of which is to help solve personal, professional, and organizational ...
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Academic Leadership
Articles and Essays for those in academic leadership roles - from unit coordinators to university presidents.
www.academicleadership.org
 
United States House of Representatives, 109th Congress, 2nd ...
Leadership Offices. Office of the Speaker · Office of the Majority Leader · Office of the Democratic Leader · House Majority Whip · Democratic Whip ...
www.house.gov
 
Amazon.com: Leadership: Books: Rudolph W. Giuliani,Ken Kurson
Amazon.com: Leadership: Books: Rudolph W. Giuliani,Ken Kurson by Rudolph W. Giuliani,Ken Kurson.
www.amazon.com
 
Leadership.com
Welcome to Leadership.com: Shaping the leaders of the Internet era ... Leadership.com offers several modules that empower leaders to build more effective ...
www.leadership.com
 
Leadership Network
Identifies and connects innovative senior pastors in the US and Canada through Leadership Communities and other events.
www.leadnet.org
 
Educational Leadership
Selected responses will be included in either the print or online versions of Educational Leadership. The deadline for this special section is December 8, ...
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The Leadership Trust - Excellence in Leadership Development
The Leadership Trust has launched a new leadership development programme specifically ... The Leadership Trust recently welcomed The John Smith Fellowship ...
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Progressive Policy Institute: Defining the Third Way
Progressive Policy Institute, Democratic Leadership Council Home ... It is time for progressives to fill the leadership void on energy policy by offering a ...
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Business Leadership Skills - Leadership Development Training ...
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