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7 Simple Steps To Profit Without Your Own Product
Most people do not succeed on the internet because they are selling products no one desperately wants.
If you want to be truly successful sell only things that people really really really want to buy!
Sounds simple? It is.
You only...
Attract Media Coverage Without Spending Advertising $$
Advertising is expensive. PR is often low cost or free. Try these ten tips for attracting free PR to your business. But here is a word of caution. When sending press releases to the media, remember that less is more. The journalist who encounters a...
Halliburton Under Fire for Operations in Iran
The shareholders of Halliburton are trying to stop state-sponsored terrorism, using the same economic leverage that was effective against South African racism in the 1970's. Back then, shareholders used corporate resolutions to stop companies from...
Job-Search Strategies: Real Estate to Pharmaceutical Sales (Career Change)
One of the largest challenges facing career changes is going from one industry to the next. Working with a recent clients, we came to the conclusion that with some ingenuity and persistence, even large obstacles are nothing more than "paper walls"...
The Miracle of Forex
My father, who owns a small parts store and garage for vintage British sports cars, called me up recently and droned on and on about how he is getting killed by the Euro. Confused as to how the Euro could possibly be affecting his small and...
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Hold That Hold...Please!
It never fails. Whether ordering a pizza or making a doctor's
appointment, I hear it almost every time. "Can I put you on
hold?", they ask. Before I have a chance to even answer...I am
on hold! What just happened? Was it a rhetorical question? Why
even give me the option? Why not just say, "Welcome to XYZ,
where we promptly put you on hold!".
Some people hate automated phone systems, but not me. I like to
be informed of where I stand in any given situation. I would
rather have an honest computerized voice telling me I will have
to wait (and also likely telling me for approximately how long),
than to encounter a real life human being who will tease me with
a choice and then make the decision on my behalf in a split
second. Imagine if everyone you encountered operated this way.
You might be standing in line at a fast food restaurant and be
asked if you'd like to try a new item on the menu they are
trying to push. Before you have time to think, you're being
charged for it while it stares at you from your tray. You might
be at the theatre seeing a play or musical. Instead of, "Would
you like to buy a program?", you get the same question followed
by a hand in your
wallet or purse rabidly searching for your
billfold.
I guess the real aggravation is that I really don't want to
hold, and businesses know that. "Can I put you on hold?" is a
nice way of saying, "Do you want to hold, or just hang up and
try back later?". Have you ever met anyone who wants to hold?
Has anyone ever asked you if they could call you and have you
put the phone down for an hour or two as a birthday present?
I just want a little more honesty, that's all. If you can't
automate your phone system, at least hire enough people during
peak business times to facilitate your customers and have the
necessary phone equipment to handle the call volume. i think
either of those are welcome alternatives to asking me if I'll
hold. If not, I may be forced to simply "hold" onto my money and
go elsewhere.
About the author:
Click for more information about small business phone
systems, telephones, phone equipment and more visit
http://www.ineedtelephones.com Read more articles on phone
systems and phones in the work place
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