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CAN THE AVERAGE PERSON EARN A STABLE INCOME OPERATING AN ON-LINE BUSINESS?
About the Author: David Moore is a member of the Wealth Online Website system. He is a home based online business entrepreneur, but his first love is his wife Cheri and their three grown children (and one awesome grandson). Dave teaches in the...
Checklist For High Performing Teams
Why do some teams perform well while others struggle? How can you assess how effectively your team is working now, and identify methods for improvement? Research shows that 85% of the reasons that teams of people succeed or struggle has more to do...
How To Profit From Initial Consultations
"I'd love to work with you, but…" How many times have you heard these words? As a professional service provider looking to grow your business, isn't it sometimes frustrating to hold an initial session with someone who you'd love to work with...
Learning How to Lease
Leasing 101 Leasing works for any type of business. Leasing defined A lease is a contractual arrangement in which a leasing company (lessor) gives a customer (lessee) the right to use its equipment for a specified length of time (lease term) and...
Tips to Save on Car Insurance
NEWS RELEASE Contact: Jordan Walt, (503) 653-8287 A.I.C. Insurance Agency Offers Tips to Help You Save on Auto Insurance Milwaukie, OR 2/18/2005 – Purchasing the auto insurance that is right for you can be confusing, especially for first-time...
 
THAT'S ONE NEAT TRICK! TURNING COMPLAINERS INTO LOYAL CUSTOMERS

No matter what business you're in, it never fails. Every so
often, you get one of those customers that seems to make an
effort to find something to complain about. Maybe they're
unhappy with your customer service, accuse you of selling faulty
products, or claim you misrepresented your offer.

Whether you really made a mistake or not, it's your job to do
whatever you can to make your clients happy. Some people may
seem impossible to please, but if you're nice enough and really
make an effort to meet them halfway, almost everyone will end up
with a positive impression of you and your company.

When someone complains about your price, make an effort to be
flexible. If it won't kill you to give them ten dollars or ten
percent off, do it. Maybe even offer them a discount on their
next purchase or a voucher for some kind of freebie.

If someone is unhappy with the quality of your work, try to
accommodate their standards. Offer to do the job over, or at
least revisit the work and polish it up a bit. If that fails,
try offering them a discount. Almost any unhappy customer will
change their tune when you offer to save them a few bucks.

If customer service is the hot issue, there's only one word you
need to remember: communication. You should keep


in constant
touch with all your customers, especially the unhappy ones. Let
them know what kind of progress you're making on their order,
when you expect their project to be finished, and when they
should have it in their hands. Express your desire to please
them, and apologize profusely for mistakes. Whatever you do,
don't blame foul-ups on the customer, even if you'd be right.
Accept responsibility, apologize, and speedily correct the
problem.

Last but not least, always ask customers if there is anything
else you can do for them. Give them your phone number or email
address (even if they already have it) and ask them to contact
you if they ever need anything else.

To make a long story short, the customer may not ALWAYS be right,
but they ARE the lifeblood of your business. Even if they're
difficult to deal with, remember that if they're happy, your
bottom line will be happy, too. Even the ones who complain can
be turned around and made into repeat customers.


About the Author

Meredith Pond is editor and manager of DrNunley's
http://CheapWriting.com. See her low-cost writing and editing
services for students and business people, including a web site
rewriting package. Reach Meredith at meredith@drnunley.com or
801-328-9006.

 

Finance - Leases-Leasing Ezine Articles
EzineArticles.com allows ezine or email list publishers to upload or download free expert content that can be used within email newsletters or websites.
ezinearticles.com
 
Finance: Leases Leasing Articles from EzineArticles.com
http://ezinearticles.com/?cat=Finance:Leases-Leasing Free Content For Your Ezine or Website http://creativecommons.org/licenses/by-nc-nd/2.0/ Why use your ...
ezinearticles.com
 
Leases Leasing - Money & Finance Articles
Leases Leasing - Money & Finance Articles. Money & Finance | Accounting & Payroll | Bankruptcy | Business & Loans | Credit Tips | Currency-Trading ...
www.article99.com
 
Finance » Leases Leasing » Absolute Article Directory
Absolute Article Directory: Finance, Leases Leasing.
www.absolutearticle.com
 
- Leases-Leasing
By David Springer | On January 29, 2006 | In Leases-Leasing | Rated. Short on cash, but need equipment? Consider leasing what you need. ...
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Leases Leasing
You are here: Article Directory arrow Article Directory arrow Finance arrow Leases Leasing ... Leases Leasing. Articles ...
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Long Term Car Rental Italy Auto Rentals Leases Leasing Rome Milan ...
Long Term Car Rental Italy Auto Rentals Leases Leasing Rome Milan Florence One Way Paris London Frankfurt Madrid Lisbon.
www.ideamerge.com
 
europe car rental leases leasing one way rentals long term renault ...
pictured is the Renault Laguna Estate, With Renault tax-free, short-term auto leasing you get the exact, brand-new vehicle you reserve, plus unlimited miles ...
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Private Fleet - Finance, Insurance, novated leases, leasing, CHP ...
New Car Broker Australia. Private Fleet sales discounts on your new car purchase, no haggle, no hassle saving $1000s off all new and used cars for private ...
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Projector Leases, Leasing Companies for LCD, DLP, LCOS projectors
Projector leasing programs and services. Choose a company.
www.projectorcentral.com
 
Category: leases-leasing
Category... leases-leasing. Results 1 - 3 of 3. Search took 0.01 seconds. Page 1 of 1. Buy or Lease: Which Automobile Transaction is Better? ...
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John Dellagnese & Associates: offices, officespace, lease, leases ...
It takes two companies to bring you the premier Corporate Property Development group in Northeast Ohio: the talents of John Dellagnese and Associates ...
www.dellagnese.com
 
John Dellagnese & Associates: offices, officespace, lease, leases ...
Welcome to our Tenant Login Page. * Forgot your password or haven't received one yet? Email us tinah@dellagnese.com or call 330-668-4000 and we will reply ...
www.dellagnese.com
 
The-Arts-Magazine.com - Leases-Leasing
Home arrow Article Links arrow Finance arrow Leases-Leasing. Main Menu ... Mosets Tree. Leases-Leasing. Listings. There are 0 listings in this category.
www.the-arts-magazine.com
 
OmegaMotors.com - Your Money - Leases - Leasing Overview
Blue Book retail & trade-in value reports on used vehicles. Kelley features prices on used cars, trucks, street and dirt bikes, ATVs, scooters, ...
www.omegamotors.com
 
Entertainment Guide - Leases-Leasing
Sunday, 03 December 2006, Home arrow Article Resources arrow Finance arrow Leases-Leasing ... Mosets Tree. Leases-Leasing ...
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Mosets Tree. Leases-Leasing. Listings. There are 0 listings in this category. spacer.png, 0 kB. spacer.png, 0 kB. download joomla modules download joomla ...
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FINANCEDEPARTMENT.COM- Finance, Mortgages, Leases, Leasing ...
Finance, Mortgages, Leases, Leasing, Brokerage Houses, Mortgage Lending.
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vehicle leases leasing guide and facts
vehicle leases leasing guide and facts. Under the federal Consumer Leasing Act, you, the consumer, have a right to information about the costs and terms of ...
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