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Are you like millions of Americans struggling to manage their debt - Debt Management can help
Are you like millions of Americans who are struggling to manage their debt effectively? Well, you don’t have to be! Debt management is important to understand so sit back and learn something new today. There’s nothing to be ashamed or embarrassed...
Creativity and Innovation Management- Thought Leadership
Leadership is only sustainable when leaders consistently come up with good ideas – when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation. Some of the...
Is Your Management Style.......Lead By Intimidation?
Is Your Management Style..Lead By Intimidation?
So many women make the mistake of thinking that they have to be these big mean diva bosses, to get respect and cooperation from their staff and colleagues. They walk around the office huffing and...
Management Coaching vs. Performance Appraisals
The question often comes up, “Isn’t management coaching a lot like the familiar performance appraisal process?” Our answer is that the two are dramatically different. The CMOE team originally became interested in the coaching process because of our...
Time Management is a Work of Art
Strategic planning schemes in time management are fundamental
steps to a promising behavior scheme. If you are a student or
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Does MBWA (Management By Wandering Around) Still Work?
Tom Peters, alumnus of the management consulting firm of McKinsey & Company and one of today's best known and highest paid management gurus, first came to prominence in 1982 as he "knocked our socks off" with his eye-opening best-seller In Search of Excellence. This thought-provoking classic provided us with many valuable lessons from America's Best-Run Companies. Today, 20 years and ten best sellers later, Peters is still on the cutting edge of the on-going business revolution that never seems to end.
In his first book, Peters introduced us to the key concept of MBWA (Management By Wandering Around). After a brief definition of this powerful strategy, he shared a number of MBWA examples from such notable organizations as Hewlett-Packard, GE, PepsiCo, LucasFilm, Corning Glass, 3M, Disney and Wal-Mart. This unique approach obviously worked well for these and other companies in the early 80's. However, has it stood the test of time?
Tom Peters believes it has … as does a great number of leaders and organizations who continue the pursuit of excellence in today's competitive marketplace.
MBWA does not mean leaving your responsibilities behind as you stroll through the nearest shopping mall. Even wandering through your organization can do more harm than good if it isn't executed properly.
Here are a few tips to assist you in that same pursuit as you Manage By Wandering Around.
* Appear relaxed as you make your rounds. Employees will reflect your feelings and actions.
* Remain open and responsive to questions and concerns.
* Observe and listen and let everyone see you do it.
* Make certain your visits are spontaneous and unplanned.
* Talk with
employees about their passions -- whether family, hobbies, vacations, or sports.
* Ask for suggestions to improve operations, products, service, sales, etc.
* Try to spend an equal amount of time in all areas of your organization.
* Catch your employees doing something right and recognize them publicly.
* Convey the image of a coach -- not an inspector.
* Encourage your employees to show you how the real work of the company gets done.
MBWA works best when you are genuinely interested in employees and in their work and when they see you as there to listen. It sometimes requires follow-up. When you can't answer an employee's questions on the spot, get back to them with an answer within 48 hours.
Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the: * article in its entirety; * byline of the writer; * information about the writer, which is available at the end of each article; and * contact information, including our toll-free phone number in the U.S. (800-886-2MAX) and website address (www.AchieveMax.com or http://www.AchieveMax.com/motivational-speaker-harry.htm)
We would appreciate a tear sheet or electronic copy of the articles you reprint.
About the Author
Harry K. Jones is a professional speaker for AchieveMax® Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has made presentations ranging from leadership to employee retention and time management to stress management. For information, call 800-886-2MAX or visit http://www.AchieveMax.com.
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