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Informative Articles

Basel II's Three Approaches to Operational Risk Management
The operational risk requirements of Basel II proposes three measurement methodologies for calculating the operational risk capital charges. These are the Basic Indicator Approach, the Standardized Approach and the Advanced Measurement...
Creativity and Innovation Management- why products fail.
There is no sure fire route to commercial success but the probability of success can be increased. This is important for at least two reasons: a)Resource Management. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile...
Credit management - The way to the Top
The key to survival for any business is efficient credit management and debt recovery. In dealings between businesses, a supplier is expected to allow a customer time to pay for the goods or services provided, but if the customer pays later...
ERM Not Just For the "Big Guys" Anymore, Small Business Rights Management, A Reality
Small Business Rights Management (SBRM) is a term which reflects the shift ERM (Enterprise Rights Management) technology has taken as awareness of industry compliance issues and protection of original works has evolved and become implicit...
Ten Top Performance Management Tips
Sadly, Performance Management has got itself a bad reputation. Dreaded by those on the receiving end and considered an unproductive chore by the manager, the value and benefits have been lost. But there is another way and here are Ten Tips to help....
 
Walking the L.I.N.E. of Effective Management

Published Article 2002

How to Walk the L.I.N.E of Effective Management
Sheri A. Callahan, Horizon Consulting Group, LLC 803-606-3650
Keynote Addresses * Training * Performance Consulting
www.onthehorizon.net

Management is no easy task. As managers, we dedicate ourselves to managing all of the responsibilities that we are handed down. There are a host of reports, budgets, conference calls, policies, procedures, analysis, hiring, firing, documentation and the list goes on and on and on. How is this humanly possible? Have managers been forced to accept that in today’s economy corporate America requires that we all work two jobs for the price of one? I would venture to guess that it has been accepted as a “new challenge” for those managers that want to retain employment.

These circumstances then beg the question, “Who is managing the people?” Where do we find the time and what can we do to be the most effective managers? The answer must first be qualified by saying; we can’t simply hope that our staff can manage themselves or each other. After all, as managers our first priority must always be to manage our people. Yes, we do lead first. We do mentor, guide, direct and coach, but ultimately as managers it is our responsibility to manage the people that in turn manage their tasks and priorities. In taking that role we also ultimately agree to play a number of other roles. I offer to you that there is a specific L.I.N.E. that managers can walk to get the most out of their staff.

There are truly four job titles that we must take on to meet the needs of any department. This applies to not only the people we manage, but in our personal lives as well. Think back to most effective manager you have worked for in your career. Was he/she able to mentor the staff, be inquisitive, listen to


needs and concerns, and always seek fair and/or creative solutions? If the answer is yes, then your boss understood the value of walking the L.I.N.E. How about you?

L is for Leadership. This type of leadership that can inspire, guide and motivate us to
reach our goals. Leadership is a finely tuned, confident and thoughtful process.
Leadership is not telling others, but rather motivating by example while explaining the values and benefits of success.

I. is for Investigator. The role of the investigator encourages our sense of fairness as we
Make ourselves responsible for finding the truth of a matter. Investigating an
incident, a discrepancy, a complaint or a dispute belongs to the manager and
should never be delegated to a staff member.

N. is for Nurse. The traditional characteristics of a nurse are that of understanding,
compassionate, dedicated listener and healer. While a manager will not delve into
nursing personal, non-work related issues, he/she will seek to be empathetic and
remedy oriented. The nurse always considers the needs of the human spirit.

E. is for Engineer. What an exciting challenge the engineer holds in stepping outside of
the box. There is tremendous opportunity for the manager that defines success as
reaching objectives without mandating identical paths to get there.

About the Author

13 years of combined responsibilities in consulting; workforce development training; public speaking and business management. Sheri is often called upon for keynote addresses, public seminars, on-site trainings and performance consulting for a variety of organizations. Sheri is now President of Horizon Consuling Group, LLC. HCG specializes in addressing career development issues through performance consulting, training and keynote addresses.

 

About Management - business management - people management - and more
THE starting place for exploring MANAGEMENT; helping new managers get started and experienced managers get better.
management.about.com
 
Management - Wikipedia, the free encyclopedia
The phrase "management is what managers do" occurs widely, suggesting the difficulty of ... The management of a large organisation may have three levels: ...
en.wikipedia.org
 
Free Management Library
Quality Management · Research Methods · Risk Management · Sales · Social Entrepreneurship · Staffing · Starting an Organization · Strategic Planning ...
www.managementhelp.org
 
Welcome to the American Management Association
Helping business professionals learn practical management skills and the best practices of world class organization.
www.amanet.org
 
Project Management Institute (PMI) - The largest project ...
The organization of choice for project management professionalism. PMI establishes Project Management standards, provides seminars, educational programs and ...
www.pmi.org
 
IT Project Management and IT Service Management Ideas and Analysis ...
Datamation provides ideas and analysis for IT managers, featuring case studies and trend spotting reports on IT project and service management issues.
itmanagement.earthweb.com
 
Management
International review on management research. Peer-reviewed, occasional. Ejournal, with tables of content, abstracts and full articles available on-line.
www.dmsp.dauphine.fr
 
Society for Human Resource Management
Advances the human resource profession to ensure that HR is recognized as an essential partner in developing and executing organizational strategy.
www.shrm.org
 
FEMA | Federal Emergency Management Agency
Agency of the US government tasked with Disaster Mitigation, Preparedness, Response & Recovery planning.
www.fema.gov
 
FT.com / Business Life
Account Manager. Recruiter: Financial Times. Part Qualified Management Accountant. Recruiter: Robert Half Finance & Accounting ...
www.ft.com
 
Small Business Management: Advice and Guides
Online guide to small business management. Find articles, advice and how-to guides.
www.entrepreneur.com
 
Academy of Management Online
Academy of Management: This is the official web site of the Academy of Management, with information on membership, journals, list servers, web sites, ...
www.aomonline.org
 
Business Management, Leadership and Decision Making Strategies and ...
Provides business management articles, webcasts, online learning, and books as well as conferences focused on leadership and decision making.
www.bettermanagement.com
 
Object Management Group
Distributed object computing industry standards group founded in 1989. Defined standards include CORBA and IIOP.
www.omg.org
 
Management Reading | Global Executive | Business | Economist.com
The one management thinker every educated person should read Nov 17th 2005 ... The story of Emerson's successful management process is fascinating. ...
www.economist.com
 
Emerald: Home
Publisher of journals in management and library and information services, engineering, applied science and technology.
www.emeraldinsight.com
 
Yale School of Management
The mission of the Yale School of Management is to educate global leaders for business and society. We pride ourselves in providing a hard-edged business ...
mba.yale.edu
 
US Office of Personnel Management
Official Federal Government site listing positions nationwide for special agent, federal police officers and related jobs.
www.usajobs.opm.gov
 
Waste Management
Waste Management is the #1 Residential and Commercial Trash Service Provider.
www.wm.com
 
US Office of Personnel Management
Includes federal jobs listings, upcoming events, numerous humans resources reports, news releases and additional official information.
www.opm.gov
 
 

 
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