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Motivation, Quality and Individual in Third wave Companies
Second-wave companies are in the business of getting bigger. Size is their religion. Third-wave companies are more interested in finding a better way. This leads to a primary third-wave goal: to make yourself and your own products obsolete. No one...
The Art of Employee Motivation
If you think that your employees’ poor performance on their designated jobs is costing you a whole lot of loss profits, then instead of just doing a total overhaul of your employee roster, why not try to do some employee motivation tactics to get...
Ward Boredom Away And Keep Your Motivation In The Workplace
Here are some self help tips on how to ward away boredom and keep you motivation in the workplace which hopefully will increase your career success. Never do the same task for two long, that will kill your motivation Try to take breaks every...
Work-from-home Office Policies
It has come to our attention that self-employed people have somehow escaped the burden of "office policies". No longer. Now even work-from-home hermits can revel in the burden of "office policies." (This is part three of a series that began...
Workathome Mlm Network Tool
The workathome mlm network tool can be used to generate cash while working at home. MLM stands for multi-level marketing. A company uses MLM to have participants at home sell products at a discount. In exchange, the participants earn commissions...
 
Winning the Loyalty of Your Customers

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required. Mail to: eagibbs@ureach.com

Dr. Michael LeBoeuf, in his cassette album entitled, Win Customers and Keep Them for Lifeut twelve principles that will transform the workplace into a customer-driven, highly motivational team. Dr. LeBoeuf's program goes like this:

1. Make a positive first impression.

2. Help customers buy what's right for them.

3. Ask the right questions to keep them coming back.

4. Develop an appreciation of customer loyalty.

5. Understand customers and their buying behavior.

6. Use realistic expectations to turn angry customers into loyal ones.

7. Go the extra mile to help the indecisive


customer.

8. Overcome obstacles by turning their buying signals into sales.

9. Reward the customer when he buys and when he refuses to buy.

10. Turn complaints into dollars and frowns into smiles.

11. Keep the spotlight on the customer.

12. Develop and implement a quality customer service action plan.

Apply these twelve principles to your customer service program and watch your customers start coming back again and again.

Remember: When you maximize your potential, everyone wins. When you don't, we all lose.

About the Author

Etienne A. Gibbs, MSW, Management Consultant and Trainer, conducts seminars, lectures, and writes articles on his theme: "... helping you maximize your potential." For more information visit www.maximizingyourpotential.blogspot.com, or email him at eagibbs@ureach.com.

 

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Motivation techniques and advice to help you achieve greater personal success in your life.
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Motivation - Atom Wiki
Motivation. Why are you doing this? RSS is [WWW] over five years old. It was designed for news sites, a way for them to list the stories they had. ...
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Motivation & Inspiration from The Daily Motivator®
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