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8 Ways To Motivate Your Team
Author: Cheryl Cran © Word count: 1156 8 Ways to Motivate Your Team It’s the eternal conundrum, how do leaders get their teams to perform at higher levels and how do they maintain a level of high morale. It always amazes me how leaders point the...
Business Writing Tip: Question & Answer Format
Traditionally, business writing uses the "one thing after another" format, which usually means a plain recitation of the facts, circumstances, or whatever else needs to be said. But, we have a number of other options, and some of them may provide...
Finance Your Real Estate Investment Properties
Copyright 2005 Peter Dobler Unlike traditional residential real estate mortgages, real estate investment financing is way more creative and offers more options than you think. The golden rule in real estate investment is OPM (Other People’s...
IS A BUSINESS PARTNERSHIP RIGHT FOR YOU?
I meet prospective entrepreneurs all of the time - through my church, at my health club, and even at my neighborhood block party. One of the most common topics they want to discuss is whether they should look for a partner to help them start and...
TEN STEPS TO MLM SUCCESS
First, here’s my tip of the day: There are proverbs etched on the bellies of those statues on Easter Island. And one of ‘em is: He who laughs at your stupid jokes is up to no good. (Remember that next time you go on a date.) Now for the story:...
 
Winning the Loyalty of Your Customers

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required. Mail to: eagibbs@ureach.com

Dr. Michael LeBoeuf, in his cassette album entitled, Win Customers and Keep Them for Lifeut twelve principles that will transform the workplace into a customer-driven, highly motivational team. Dr. LeBoeuf's program goes like this:

1. Make a positive first impression.

2. Help customers buy what's right for them.

3. Ask the right questions to keep them coming back.

4. Develop an appreciation of customer loyalty.

5. Understand customers and their buying behavior.

6. Use realistic expectations to turn angry customers into loyal ones.

7. Go the extra mile to help the indecisive


customer.

8. Overcome obstacles by turning their buying signals into sales.

9. Reward the customer when he buys and when he refuses to buy.

10. Turn complaints into dollars and frowns into smiles.

11. Keep the spotlight on the customer.

12. Develop and implement a quality customer service action plan.

Apply these twelve principles to your customer service program and watch your customers start coming back again and again.

Remember: When you maximize your potential, everyone wins. When you don't, we all lose.

About the Author

Etienne A. Gibbs, MSW, Management Consultant and Trainer, conducts seminars, lectures, and writes articles on his theme: "... helping you maximize your potential." For more information visit www.maximizingyourpotential.blogspot.com, or email him at eagibbs@ureach.com.

 

Motivation - Wikipedia, the free encyclopedia
Article giving an overview of the concept. Includes history, information on human psychological drives, and applications in business and education.
en.wikipedia.org
 
Motivation 123. Motivation Techniques & Tips for Your Happiness ...
Free Motivation Kit, techniques, tips, and ideas to help you achieve greater happiness and success.
www.motivation123.com
 
Motivation - the international disability charity Motivation
Motivation and other international organisations convene in Bangalore this ... Motivation is an international disability and development agency working in ...
www.motivation.org.uk
 
Motivation
Goal Setting is extremely important to motivation and success. So what motivates you? Why are you in college? If you are in college because that's what your ...
www.d.umn.edu
 
Employee motivation. Motivation in the workplace- theory and practice
Employee motivation in the workplace article. This article focus on aspects of employee motivation, theory and practice as applied to in the workplace and ...
www.accel-team.com
 
Motivation
Motivation Notecards pad. 6 notecards with envelopes pad ... Motivation Desktopper pad. Black brushed-aluminum frame with glass. (5"x7") pad ...
despair.com
 
Motivation Point. Motivation Advice for Your Achievement and Success
Motivation techniques and advice to help you achieve greater personal success in your life.
getmotivation.com
 
The Motivation Tool Chest
Motivation tips on self-development, workplace, leadership, at-risk youth, education. Example: People who have a vision control their destiny and lifestyle.
www.motivation-tools.com
 
Seven Rules of Motivation
Set a major goal, but follow a path. The path has mini goals that goes in many directions. When you learn to succeed at mini goals, you will be motivated to ...
www.motivation-tools.com
 
Motivation
MOTIVATION CHECKLIST. The following checklist may prove helpful in getting at the ... If you want to improve your motivation you may want to choose a ...
www.ucc.vt.edu
 
GENERAL PRINCIPLES OF MOTIVATION
Basic principles of motivation exist that are applicable to learning in any ... In a general learning situation, self-motivation without rewards will not ...
honolulu.hawaii.edu
 
TIP: Concepts
Weiner (1990) points out that behavioral theories tended to focus on extrinsic motivation (i.e., rewards) while cognitive theories deal with intrinsic ...
tip.psychology.org
 
Motivational Quotes, Motivational Quotations, motivation quotes ...
Motivational Quotes, Motivational Quotations, motivation quotes, inspirational quotations from Motivating Moments. Updated 2 times a week, ...
www.motivateus.com
 
Motivation - Atom Wiki
Motivation. Why are you doing this? RSS is [WWW] over five years old. It was designed for news sites, a way for them to list the stories they had. ...
www.intertwingly.net
 
Motivation & Inspiration from The Daily Motivator®
A brief, daily message of motivation and personal development, with an archive of more than 2000 previous messages. A positive approach to successful ...
greatday.com
 
Pages tagged with "motivation" on del.icio.us
by blowski to folksonomy marketing internet user generated content motivation theory business blog ... saved by 124 other people ... 3 mins ago ...
del.icio.us
 
Motivational and Inspirational Resources, Quotes, Short Stories ...
Free daily motivational & inspirational, quotes, short stories, messages, articles, thoughts, and poems designed to help you lead a happy and healthy life.
www.motivational-messages.com
 
Mental Help Net - Psychological Self-Tools - Online Self-Help Book ...
Methods For Changing Your Identity and Your Motivations ... There are two types of animal motivation: the motivation to approach something, ...
www.mentalhelp.net
 
Teambuilding Inc. Article - Team Motivation
Probably the first question to be answered in a discussion of motivation is ... Motivation in this case was lacking because the team’s purpose was not in ...
www.teambuildinginc.com
 
Learning Skills Program - Increasing Motivation
Motivation is a complex issue, with a number of causes and solutions -- many of which are of interest to university students, who usually know what they ...
www.coun.uvic.ca
 
 

 
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