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Holistic Junction's Featured School of the Week: New York Chiropractic College
Searching for a reputable school that instructs in Chiropractic or Acupuncture -- how about both ? Holistic Junction is pleased to exhibit New York Chiropractic College as its featured school of the week. Known as the Historic Gateway to the...
Home Study: What Life-enhancing Skill do You Learn?
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Ask Don't Tell Leadership - How Do I Create Accountability As A Leader?
Dear Coach,
Question: I own and run a company, but my leadership skills are sometimes lacking. My Senior Team refers to me as “Mr. Softy,” because I fail to discipline those who breach company policies. I am having particular difficulty with my VP of Sales. While he does bring in new accounts, he consistently enters them incorrectly and causes all sorts of problems for production staff. My team keeps telling me to “let him have it,” but I am not sure what to say. How do I make him accountable without simply firing or threatening to fire him?
Answer: Congratulations! You are already demonstrating great leadership wisdom by seeking solutions aside from threatening job loss. The accountability you want would never develop from firing or threatening to fire, anyway. Exceptional leaders build accountability and empower their employees by asking them questions. My philosophy of leadership is “ask, don’t tell.” Although you have identified the VP of Sales as causing the current problems, make sure you have all the facts. This could be a great opportunity for you to build accountability – not just in this employee, but in all your employees.
I suggest holding a company-wide meeting, focused on the big picture of how sales orders are processed. Use the situation with the VP of Sales as an example, and ask, “Is this order representative of how this company functions?” Either everyone will agree, or an interesting discussion will ensue between the disagreeing parties. Sometimes, your role as a leader is to stay out of the middle and simply facilitate. The managers of your various departments likely understand the facts better than you do, and it is perfectly ok to admit this. Enter the meeting with an open mind. Even if your employees begin by arguing and finger-pointing, they will eventually work through to the facts. You may need to pepper the
conversation with questions, but try not to give answers.
Once the group has pinpointed the actual problem and the individual(s) involved, begin discussing solutions. Ask simply, “How would you like to solve this?” Even if you have solutions in mind, great leadership requires you to trust others to develop their own answers. Given this is the first time you have undergone this process, I suggest you stay in the meeting. Continue to only ask questions, and if asked your opinion, refrain from giving it. Remind your managers that you trust them to run their departments and make money for your company, so surely you trust them to solve issues, such as this one. Initially, this entire process may be extremely time-consuming and frustrating for everyone involved. Be confident that you are moving in the right direction! Your employees will soon become more energized as they feel empowered, and the time will prove well worthwhile. By the end of this process, you too will find your power and realize you built accountability by merely asking questions. Remember: Ask, don’t tell.
About the Author: Gary B. Cohen is co-founder of CO2 Partners. He is an Executive Coach for leaders of fast growing organizations. Gary was President and co-founder of one of the fastest growing publicly traded companies in Minnesota, going from 2 to 2,200 employees, starting with only $4,000. He serves on many for profit and non-profit boards. He can be reached at http://www.co2partners.com or http://co2leadership.blogspot.com.
Source: www.isnare.com
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| www.philosophy.com |
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| The Internet Encyclopedia of Philosophy |
| Non-profit organization that collects and makes available original articles about philosophy topics. University of Tennessee at Martin. |
| www.iep.utm.edu |
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| Philosophy - Wikipedia, the free encyclopedia |
| The entrance page to all articles in the philosophy section of the free encyclopedia. |
| en.wikipedia.org |
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| Philosophy Pages |
| Aids to the study of philosophy, including study guide, dictionary, timeline, discussion of major philosophers, and links to e-texts. |
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| Stanford Encyclopedia of Philosophy |
| Online encyclopedia of philosophy created and maintained by Stanford University. |
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| Table of Contents |
| Arabic and Islamic Philosophy, historical and methodological topics in ... Beattie, James — see Scottish Philosophy: in the 18th Century; Beauvoir, ... |
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| Philosophy Collection |
| Links to canonical philosophic texts available for viewing. |
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| Guide to Philosophy on the Internet (Suber) |
| A regularly updated collection of online philosophy resources by Peter Suber of Earlham College. |
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| Humanities > Philosophy in the Yahoo! Directory |
| Browse resources about philosophers and philosophy, including schools of thought, study guides, university departments, and conferences. |
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| Bristol University - Department of Philosophy - Home |
| With 13 permanent members of staff, we are larger than many philosophy departments in the UK. Our interests cover a wide range of topics within the Analytic ... |
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| Google Corporate Information: Our Philosophy |
| Our Philosophy. Never settle for the best "The perfect search engine," says Google co-founder Larry Page, "would understand exactly what you mean and give ... |
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| Philosophy of the GNU Project - GNU Project - Free Software ... |
| This directory describes the philosophy of the Free Software Movement, which is the motivation for our development of the free software operating system GNU ... |
| www.gnu.org |
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| Intute: Arts and Humanities - Philosophy |
| Search or browse the database of Philosophy resources which have been selected, evaluated and described by subject specialists. ... |
| www.intute.ac.uk |
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| EpistemeLinks: For Philosophy Resources on the Internet |
| EpistemeLinks is a comprehensive resource for philosophy on the Internet, providing thousands of links categorized by philosopher, topic, and resource type. |
| www.epistemelinks.com |
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| Cambridge Journals Online - Display Journal |
| Philosophy is the journal of the Royal Institute of Philosophy, which was founded in 1925 to build bridges between specialist philosophers and a wider ... |
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| MIT philosophy home page |
| Department of Linguistics and Philosophy - Cambridge, Massachusetts - BA, PhD. |
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| The Philosophers' Magazine Online |
| Philosophy articles, bookstore, events, and discussion board. |
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| VoS - Voice of the Shuttle |
| The Philosophy of Complexity Per Se with Application to Some Examples in Evolution" ... Philosophy is Everybody's Business: Great Ideas from the Great Books ... |
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| Philosophy Now |
| Bi-monthly, non-academic publication with news, articles, and columns aimed at those with an interest in philosophy. Site features select full-text articles ... |
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| Philosophy around the Web |
| Guide and a gateway to philosophy resources on the Internet, by Dr Peter J. King, University of Oxford. |
| users.ox.ac.uk |
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