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20 Ways To Improve Your Life
People often ask me how they can improve their lives.
I always give them very specific advice on simple things they
can do to create a radical shift in their experience of life.
Here are 20 ways to improve your life. I challenge you to...
Delivering Fantastic Service!
Fantastic customer service is a friendly smile, it’s a warm greeting, it’s a caring attitude, it’s aimless small talk, it’s genuinely going the extra mile, it’s truly understanding the other person, it’s cheerful enthusiasm… Fantastic service is...
Internet Business: Great Tips To Start Your Own Profitable Internet Business
INTERNET BUSINESS START-UP
You might think that it is hard to start an internet home business. But in fact it is pretty easy to do business on the internet. Of course you need some knowledge to begin your internet business enterprise.
But you...
:: Is An Internet Business For You
:: Is An Internet Business For You by: Michel Richer Many people would like to have their own internet business. They like the idea of being their own boss. They like the idea to work from their home office. They like the idea of making a...
Teaching Students To Keep Out Of Credit Card Debt - The Parents' Role
Parents have the full responsibility for their children and their education. It is up to parents to teach their children what's right and what's wrong, how to conduct themselves as good citizens, how to cross the road safely and generally protect...
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A leadership program for general contractors
PROBLEM Many of the General contractors and workers are "technically" excellent in their field but do not know how to deal with people. Also, in many instances, they exhibit attitudes which are not conducive to teamwork and effective, efficient operations. This impacts the team environment which is required to do an excellent job in the construction industry. Some instances included people who were technically competent, ready to be promoted to managers of regions but who were being held back due to the conflicts they were creating with fellow employees in their quest for "perfection". In one case, one supervisor was held back from a promotion to regional manager due to complaints from subordinates and peers (although the customers loved him due to his efficiency and results). SOLUTION Management Resources Inc. (MRI): Tailored its Leadership program to meet the construction industry’s needs The program includes: Leadership Skills Customer Service Skills Personality Assessments Service Recovery The program is being taught
throughout the state for seven (7) hours of Continued Education Leadership and Management Development programs are being provided to individuals who have a specific personal need. RESULTS Participants gave the program excellent ratings. Their attitudes had greatly improved by the end of the program. The time dedicated to these programs directly impacts the bottom line in terms of reduced disputes, improved productivity and teamwork. A supervisor, who was not promoted due to the problems dealing with personnel, is currently taking the Management Development program. Four weeks into the program he is already demonstrating improvement in his dealings with people and conflict resolution Attitudes have changed from being negative to being positive, resulting in improved productivity and a more pleasant environment to work in. Feedback from two contractors indicated they had been able to reduce coordinating problems by over 20% and they estimated these savings to be around $50,000.
About the Author
Managing Partned, Management Resources Inc.
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