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5 Tips For Better Management Of Home Business
Home business on the net offers an opportunity to earn a lot of money. But like any other business it demands a constant input.
A better execution of efforts would bring better results.
Inculcating a professional approach and attitude...
“Attitude Is [Almost] Everything”
“Attitude Is [Almost] Everything”
I often play a little game with myself when I have to go shopping; to the post office or on other errands.
Sometimes I will just go about my business and make little comment or eye contact with the person...
First Contact: The Source of Customer Loyalty
With customers being smarter, more cost conscious, more product knowledgeable and more demanding, improving customer service has become a major focus within many businesses. In Customer Satisfaction is Worthless; Customer Loyalty is Priceless,...
IS DRUG SCREENING TOO COSTLY TO DO OR DO WITHOUT? ONE COMPANY HAS THE ANSWER!
The director of telemarketing operations at a financial services
company looks out across his 3600 square foot call center on a
typical Monday morning. "Look at all those empty chairs", he
laments. "It is sickly Monday and my partiers are taking...
Selling for Beginners
Selling for Beginners by Ben Botes By: Ben Botes, Copyright 2003 - 2004 www.My1stBusiness.com Speak to almost any self employed professional and most of them will say that they love their job but don't care much for selling their...
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Blueprint for Leadership - How to Be a Better Leader
If you were to build a house, you would begin with a blueprint. This blueprint proves useful because it contains more than directions on how to build a house. It also describes the finished house.
So, what does this have to do with leadership?
Last month I asked an audience of leaders to tell me the characteristics of an ideal leader. Their answers were (in the order collected):
A good listener, enthusiasm, passion, shows appreciation, a visionary, role model, trusting, integrity, organized, knowledgeable, credibility, persuasive, charisma, team building, clarity of purpose, problem solver, attitude of service, leads by example, patience, willing to act without complete knowledge, understands followers, consistent, empowers other people, and adapts to change.
I'll add that this is essentially the same list that I receive from other audiences when I ask this question. From this comes some useful insights.
1) Notice what the list contains. All of these characteristics relate to the human side of leadership. That's interesting because I often hear people minimize this side of leadership with terms like "soft" or "touchy feely." Actually, applying these characteristics requires more strength than not.
2) Notice what the list excludes. Absent from this list (and all lists from other programs) are characteristics such as stern, mean, serious, short tempered, vindictive, tough,
angry, harsh, punitive, controlling, violent, or ruthless. And that's interesting because many popular representations of leadership emphasize at least one of these "hard" characteristics. In fact, these characteristics are the refuge of those who lack the strength (or the skills) to apply the human side of leadership.
3) How about you? How would you rate yourself as a leader compared to the list of positive characteristics? If you were to survey the people who report to you, how would they describe your leadership? Would they list characteristics from the "soft" list or from the "hard" list? Could you become more effective by improving upon any of the "soft" characteristics? And how about the other leaders in your organization? Do they truly maximize human potential?
People want leaders who treat them with genuine compassion, courtesy, and respect. They want leaders who help them become more successful. They want leaders who inspire them with a vision for a better world and show them how to go there.
About the Author
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com
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