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Dealing with Change and Change Management
There is a lot of talk about "change" - how important it is, how
we should alter the way we do to things at work and in our
personal lives in order to be more effective. Sometimes we even
hear how it is essential to change even if just for...
Do You Inspire or Incinerate?
Throughout my career, I have asked managers what they look for in hiring new employees. The single most sought after characteristic is a positive attitude. Knowledge can be learned but a positive attitude cannot be taught and is recognized as being...
How NOT to Let PowerPoint Kill Your Presentation
PowerPoint is very popular in certain circles. In fact in some organizations a presentation can’t be given without it. But I invite you here to take a second look at the use of PowerPoint because: ·It’s overused ·It can be confusing ·It can be a...
Hurdles to Cross Cultural Business Communication
International businesses are facing new challenges to their internal communication structures due to major reforms brought about through internationalization, downsizing, mergers, acquisitions and joint ventures.
Lack of investment in cross...
Successful Entrepreneurs
Studies have shown that successful entrepreneurs possess these
characteristics:
1. Self-confidence
This is that magical power of having confidence in oneself and
in one's powers and abilities.
2. Achievement Oriented
...
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Performance Management is Not Difficult
Performance Management is a process that both employer and employee often fear!
Why is this so!
There is much misinformation about the performance management process and performance appraisals in management circles today. We often think that best practice demands that we must performance appraise ‘no matter what’. This is not true. Best practice can involve many other mechanisms that ensure employee compliance and monitoring.
The performance process can be propagated by intellectuals who themselves have not had to make the tough decisions and be accountable for the process. Any person can give advice but the application of the advice is what matters!
The whole process is often viewed with a carrot and stick process and sometimes a game, a waste of time.
Much of the process is conducted within what is termed as 'I have to do it' and 'performance management is part of my job get it over and done'
As previous CEO in corporate life I found the best approach was not so much the written appraisal but the process of day by day communication and relationship with my employees. It took effort and time but the rewarding productivity was worth it.
We are by nature complex 'beings' and a one fits all approach will not always work. In my day to day consultation with employers and assisting them getting a reward and compliance mechanism implemented we look at the whole business with simple key performance indicators.
The process of managing and appraising performance is essentially ensuring that clear lines of communication exist, continue and that employees are aligned with business goals.
This can not be done once or twice a year.
The process requires a highly interactive approach with regular feedback and dialogue.
Simple key performance indicators
can be;
• Attitude
• Reliability
• Flexible
• Proactive
• Punctual
• Many others such as budget, sales, productivity
Everything we do in life and in business is based around relationships; good, bad, its relationship.
By giving and receiving regular feedback in the workplace framed around issues such as attitude your success rate in managing performance will dramatically increase.
Ask yourself the question; If all my employees had the right attitude how would my business look?
Secondly ask yourself if you are willing to put in the hard yards and give your people what they need ‘regular feedback and positive reinforcement.
I have proved this over 20 years in the workforce and am yet to be proved wrong!
The choice is yours, pay the price and win. Remember the simple things in life are often work the best. Complexity just adds layers of potential contention and strife.
Now for the challenge - most people reading this article will not put these simple processes in place. The sad fact as I see it is we often hide behind complexity but that leads to mediocrity and thinking its all to hard.
The truth is it does take effort and it is worth it. Break free from the herd mentality and see your business and your personal life change and grow.
See www.biz-momentum.com and subscribe to our monthly newsletter and receive a free employee performance management template and job description.
About the Author
Philip Lye is the Director of Biz Momentum providing strategic human resource management to help your business grow. Philip is also a qualified accountant. Biz Momentum assist small to medium businesses. Visit http://www.biz-momentum.com for other helpful articles and to subscribe to Biz Momentum's free monthly newsletter.
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