|
|
|
Customer Service Is King
Customer Service Is King - by Michael Ambrosio Do you know the one thing that can make or break your business faster than anything else? If you said Customer Service - give yourself a prize. For the past 15 years, my job has been customer...
Missing Profits By 12 Inches
I remember when I first began trying to build an on-line business. I was very BLESSED to meet a fellow, that has now become my mentor and best friend. I was so GREEN, to the Internet world, I didn't know an auto responder from a whole in the ground,...
Mortgage Loan - Understanding FICO Scores
Apply for a mortgage loan and you'll soon become familiar with
FICO scores. Here's a primer on the infamous FICO scoring
process.
FICO scores are merely a mathematical representation of your
credit record. Credit records are simply a...
Story Telling As a Business Tool
Long long ago, it was a time when time itself stood still.
That was the time this story of story telling began
When everyone listened to the story and people learned.
And that was the time people when people were also very happy.
Because...
Story Telling With a Purpose
For a brief time, I tried to sell life insurance. And, the operative word was 'tried' I can assure you. Although I thought I did a good job on the presentations and scripts provided by trainers, I did not make a single sale. On the other hand, the...
|
|
| |
|
|
|
|
|
|
Are Your Meetings MINM or JAM?
When people come to your meetings, do they say "this is a meeting I never miss" ( MINM) or do they say "this is just another meeting." (JAM)
Unproductive meetings gobble up an estimated 20% of corporate payrolls, throwing away $420 billion a year. American business people engage in an estimated 11 million meetings every workday. The average American executive spends 17 hours a week in meetings and more than 6 hours preparing. At an average salary of $45,000, more than $18,000 per executive is spent in meetings. Before you call another meeting, ask yourself:
·what's the outcome I want from this meeting? The more people know what "deliverables" should come from the meeting, the more focus you can bring to the conversations.
·is there a more effective way of getting the results without a meeting?
·who REALLY needs to be involved?
·when is the optimum time to have it and what time limit shall I set?
Sounds silly, but agendas make a huge difference. And forget 'old business". Who ever got excited about starting a meeting with "old business"! If it has relevancy to current situations, it is not "old"-it is pressing business.
The skills of running an effective meeting can easily be learned. These skills involve gatekeeping (i.e. making sure that one person does not monopolize the meeting), summarizing the points, calling for a decisions, establishing protocols, and keeping discussion on track.
However, there are times when one needs someone else to conduct a
meeting. The more emotion that is connected to a meeting, the more complex the issues, the more it behooves you to consider using a facilitator. A wise facilitator creates a setting that makes it "safe" for people to speak their truth. A facilitator creates a process around whatever is the desired outcome of the meeting and can hold people to the task.
When I have been brought in to facilitate, I make it a practice of interviewing the participants beforehand and creating a composite of the various "common threads" of concern. In this fashion, no one person is singled out and the meeting can get down to the important elements. Likewise, as an external facilitator, I have no political agenda or job security hanging in the balance. Thus, it frees me to focus totally on helping the participants reach their outcome. Time is the most precious commodity we have. Time-wasting meetings constitute the greatest theft of all. Conduct them well and judiciously and you'll hear people say, "We've got to START meeting like this!".
© 2000 by Eileen McDargh. All rights reserved. Reprints must include byline, contact information and copyright.
About the Author
Eileen McDargh, CSP, CPAE, is an international speaker, author and seminar leader. Her book ‘Work for A Living and Still Be Free to Live’ is also the title of one of her most popular and upbeat programs on Work/Life Balance. For more information on Eileen and her presentations, please call 949-496-8640 or visit her web site at http://www.eileenmcdargh.com.
|
|
|
|
|
| Oral Presentation Advice |
| Your presentation should not replace your paper, but rather whet the ... Below I consider goals for academic interview talks and class presentations. ... |
| www.cs.wisc.edu |
  |
| Presentation Skills |
| This site contains annotated links to resources concerned with presentation and communication skills. |
| lorien.ncl.ac.uk |
  |
| Presentation Helper - Free PowerPoint templates, help, advice and ... |
| Resources on how to make effective presentations. Includes tips on PowerPoint and topic ideas. |
| www.presentationhelper.co.uk |
  |
| Neurobehavioral Systems, Inc. |
| Neuroscience stimulus delivery software can be used for cognitive psychology, fMRI, erp and single unit research (Windows). |
| nbs.neuro-bs.com |
  |
| Why tables for layout is stupid: problems defined, solutions offered |
| Why tables for layout is stupid:. problems defined, solutions offered. Tables existed in HTML for one reason: To display tabular data. ... |
| www.hotdesign.com |
  |
| The Gettysburg Powerpoint Presentation |
| This presentation prepared with the help of Microsoft Powerpoint Autocontent Wizard. ... Permission is granted to use this presentation in any course or ... |
| norvig.com |
  |
| Presentation Zen |
| I love the clear presentation of the ideas in the book and the fact that the ... In the context of presentations, moving info away can help you and the ... |
| www.presentationzen.com |
  |
| Presentation Tips for Public Speaking |
| Better Public Speaking & Presentation - Ensure Your Words Are Always ... On the Job: Public Speaking Tips - Twelve Steps to Great Presentations by Elise ... |
| www.aresearchguide.com |
  |
| Presentation - Wikipedia, the free encyclopedia |
| Presentation is the process of presenting the content of a topic to an ... You should plan to rehearse your presentation out loud at least four times. ... |
| en.wikipedia.org |
  |
| OSCON 2005 Keynote - Identity 2.0 |
| “A barn-burner of a presentation. I loved this.” - Cory Doctorow. “I watched it twice, and greatly enjoyed it both times.” - Jon Udell ... |
| www.identity20.com |
  |
| Presentations - Effective Communication - Public Speaking |
| Tips and tools for creating and delivering presentations: text, techniques and technology. |
| www.presentations.com |
  |
| Presentation Information Resources - Presentation Technology News ... |
| Presentation Information Resources - Comprehensive presenter's resource providing instant access to up-to-date information on technology and techniques for ... |
| 199.249.170.231 |
  |
| Effective Presentations homepage |
| In addition, the skills needed to prepare an oral presentation can be used ... A spiffy presentation discussing Effective Teaching with Powerpoint from the ... |
| www.kumc.edu |
  |
| Impress |
| Your presentations will stand out with 2D and 3D clip art, special effects, animation, ... Slide show Animation and Effects bring your presentation to life. ... |
| www.openoffice.org |
  |
| PRESENTATIONPRO - experts for Microsoft PowerPoint |
| A series of products and services to help enhance PowerPoint presentations with templates and backgrounds. |
| www.presentationpro.com |
  |
| Leadership - Presentation Skills |
| Presentation, PowerPoint, and Leadership. ... Presentations and reports are ways of communicating ideas and information to a group. But unlike a report, ... |
| www.skagit.com |
  |
| Presentation: See what people are saying right now on Technorati |
| See all blog posts tagged with presentation on Technorati. |
| www.technorati.com |
  |
| Secretary of State Addresses the U.N. Security Council |
| My friends, this has been a long and a detailed presentation. And I thank you for your patience. But there is one more subject that I would like to touch on ... |
| www.whitehouse.gov |
  |
| Rubric |
| Organization, Audience cannot understand presentation because there is no sequence of information. Audience has difficulty following presentation because ... |
| www.ncsu.edu |
  |
| Presentation Skills |
| Presentations are one of the first managerial skills which a junior engineer ... This article looks at the basics of Presentation Skills as they might apply ... |
| www.see.ed.ac.uk |
  |
|