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EQUITY CAPITAL FOR SERIOUS ENTREPRENEURS
THE HOWS AND WHATS How good is your project? How much do you believe in it? How much of yourself and your own monies have you committed to it? How much of it do you control? How long have you been searching for funds? How many presentations have...
How to Perform a Site Inspection Like a Pro
When a professional meeting, event or conference planner goes to evaluate the suitability of a venue for a client this is called a site inspection. There are three basic areas to be considered: Appearance and accessibility of the location Service...
Presenting A Deal To A Money Source
How to Prepare a Loan Application Packet for Mortgage Brokers, Private Lenders, or Lending Institutions Image is immensely important in creating a good impression. When you go to ask someone to give you money to do a real estate investment...
Tips for Successful Event Planning
Event planning can turn even the most capable person into a ball of nerves. But if you've been selected to plan your company's next holiday party, awards banquet or open house, relax. Our helpful tips can make the process go more smoothly and...
Turn Your Marketing Pieces into Marketing Masterpieces with These Five Design Techniques
Copyright 2005 Karen Saunders
It's almost 5 o'clock on Friday afternoon. Do you know where
your newest marketing pieces are? If you're a small business
owner, they may be buried on your desk because you've got so
many other important details...
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How to Look After Your People So They Look After Your Business
Imagine being supported in your business by a team that were reliable, competent, communicated effectively with clients and colleagues, had heaps of initiative and a great attitude.
No, this is not a pipe dream. It can happen for you. However it takes an investment of time and energy on your part to create a strong, supportive and valuable teamIt doesnt happen by osmosis.
In many of my public workshops on How to Have Less Mess, Less Stress and More Success we often have disgruntled employees attend. Its not that they dont want to be at the presentation, in fact they gain heaps of benefit from being there. They are frustrated in their workplaces because their bosses in many instances do not care or look after their people.
Many employers think its good enough to provide you with a job, let you know when youre not performing, and if youre lucky, take you to lunch for your annual Christmas bonus!
Jerrys Story Jerry was the Head of Department in an educational institution. He was headhunted to this position one year ago. He was made many promises including having his own personal assistant as he would be responsible for 5 team members.
The Principal promised a salary review in six months and flexibility in hours. Jerry was informed there would be some after hours activities involved but these would be minimal.
Ten months later Jerry had no personal assistant. He had to do every single administrative task himself. He spent more time addressing the needs of his team at the detriment of his other responsibilities. Extra curricular activities ate up an extra 12 hours a week on top of the 50 hours he spent at school just to stay on top of the workload! He couldnt take time off in lieu for the additional hours he worked as his department was already understaffed. Overtime wasnt part of his salary package.
Jerry had constantly spoken to the Principal who agreed to lighten his load yet hadnt taken the necessary action to do so! Lack of action from one person often forces the other to react and take control.
Jerry had enough! He tendered his resignation after successfully applying for a position in another school.
The Principal from his old school promised Jerry that he would make the changes he so desperately wanted. Unfortunately for the Principal, the staff and in turn the students, it was too late. Jerry had enough. He decided to take control of his situation and not be reliant on the actions of others.
Since leaving he was so much happier. His health and personal relationships improved dramatically.
Jennys Story Jenny worked in an accounting practice. As a manager she had many responsibilities. Not only was she supposed to manage a team of people and deal with all their issues, she also had to bill seven hours of chargeable time each day.
Jenny was constantly stressed out. She would often stay late so she could work uninterrupted and catch up on what she should have done during the day. There was no way
she could reach her targets and manage her team if she didnt do that.
She tried on several occasions to explain to the partners of the practice that the workload was unrealistic. She had a number of solutions that would help not only her situation but eventually make the business more money, however the partners would say they would implement these changes and never followed through on her suggestions. They were too busy being busy.
Eventually Jenny left. Not only did she resign, so did four members of her team. Also some of Jennys clients followed her to her new place of employment. That equated to thousands of dollars lost in that business not to mention the time involved hiring and training new people.
How to Build and Retain a Valuable Team Before I share these tips with you, be aware that it is extremely important to hire the right type of people for your business in the first place. See our newsletter How to Hire the Right People. Many employers have the hire and hope mentality. After the person has been hired the employer hopes they work out.
1. Regular Performance and Incentive Reviews Measure your teams achievements on a regular basis. Formally appraise the performance of each individual twice a year. Salary increases, bonuses and incentives should be based on these performance reviews.
2. Weekly Team Meetings Learn how to run an effective meeting and have these weekly with your team. Have a set time each week. Ensure the agenda allows for their input. See How to Have Successful Meetings
3. Personal and Professional Development Invest regularly in their development, both technical and non-technical skills. The new-found knowledge can be extremely valuable to your business. By learning and developing your people, they will also be more motivated.
4. Develop Your Own Leadership Skills Turn yourself into a Masterful Manager. There are many skills required to be an effective manager delegation, organisation and communication etc.
Participating in specific programs such as our Masterful Managers Intensive Coaching Program will turn you into a powerful leader that gets results and maintains a happy, productive and high performing team.
The Final Word Looking after the people in your business is vital to ensure its ongoing successwhatever success means to you.
A happy, skilled and motivated team if managed effectively will have a huge impact on productivity.
To continue doing the same thing and expecting a different result is the definition of insanity. So if you want to achieve different results, take action today!
Have a great week
Lorraine Pirihi
About the Author
Lorraine Pirihi, principal of The Office Organiser is Australia's Personal Productivity Coach. She specialises in working with businesspeople showing them how to dramatically boost their productivity, reduce the stress and the mess in their lives and have more time for enjoying their life.
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