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8 Rules for Making Your Website Attractive, Interesting, Engaging & Interactive
Designing your website around your customers and their needs is the utmost of importance. A website's form and content is what will determine if a visitor will stay just a visitor or turn into your next customer or rather how 'sticky' it is.
To...
Come Home Rich - How to Get the Most out of Your Next Conference
Success in your career depends upon how well you manage your professional development. A prime source of this development comes from being a member of a professional association that relates to your career. As a member, you can attend conferences...
Creating a Powerful Sales Presentation
Creating a Powerful Sales Presentation The quality of your sales presentation will often determine whether a prospect buys from you or one of your competitors. However, experience has taught me that most presentations lack pizzazz and are seldom...
PR: The Thrill of a Good Idea
The notion that a business, non-profit or association manager can actually hold a big key to success in his or her own hands IS a thrilling idea!
And it becomes more thrilling as the manager actually alters individual perceptions leading to...
When "THEIR" tips meet "OUR" business
We all want mentors and role models -- but sometimes we realize that what works for "them" won't work for "us." Why? Here are some possible reasons. (1) Your product is different. Henry helps people create marketing pitches. Jane helps people enter...
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The Importance Of Developing A Training Program For Your Company
It is important for companies to develop a good training program
to keep their staff motivated. Training may cover a wide range
of reasons from new-hire training about your operation, to
introducing a new concept to a workgroup to bringing in a new
computer system.
Whatever the reason for conducting a training session, it is a
must that a comprehensive, ongoing and consistent training
program be developed in order to keep your staff motivated about
learning new concepts and keeping your department profitable.
A formal new-hire training program, with an overview of the job
expectations and performance skills needed to perform the job
functions, is an essential part of a complete training program.
A new-hire training program provides essential knowledge and
understanding of the position and how the position fits within
the organizational structure. The new associate will better
understand their impact on the organization if he or she has
good background knowledge of how one workgroup interrelates with
ancillary departments.
A good and reliable new-hire training program starts with the
creation of a sound and comprehensive training manual. A manager
or supervisor must keep the associate in mind while writing the
training manual.
It is also important that it is interesting so the associate
will actually read it. It is highly advisable to use graphics
and to deviate from normal "corporate" language. In computer
training, it is essential to incorporate a visual image of a
computer screen to illustrate a function.
A good training manual must act as a building block of practical
and technical skills needed to prepare the new individual for
his or her position.
A manager or supervisor must ensure the department manuals are
kept current in order for the department to understand current
policies and procedures. It must also include any system
enhancements and/or change in policy or procedure.
On the Job Training
or OJT is another form of a new-hire
training program wherein a potential associate trains directly
next to an existing associate. OJTs allow the new associate to
see first hand the different facets of the position.
Through an OJT, the new-hire will have the opportunity to
develop a working relationship with an existing associate.
Concepts learned in the initial training are reinforced through
OJTs.
Continuing education is another aspect of a comprehensive
training program. In fact, a good training program should make
it an ongoing responsibility of the associate in a department.
Continuing education will keep all staff members current about
policies, procedures and the technology used in the department.
Studies have shown that associates will only retain
approximately 40 percent of the information learned in the
initial training session.
That's why a continuing education program for a department is
just as important as the new-hire training. A continuous effort,
either formal or informal, must be placed on reminding the staff
about various procedures and concepts.
Common practice on informing associates about the need for
continuing education often includes a member of management
sending a memo to each associate.
Another, more informal way is to send a one-page information
sheet to staff. The information sheet, called a training alert,
should be informative and presented in a non-threatening manner.
If the policy or procedure changes, therefore, the informal
approach would better prepare the department to receive this
presentation.
With a new-hire and continuous education as part of your
company's training program, you could be sure that your
associates will grow well in your company.
About the author:
James Monahan is the owner and Senior Editor of TrainingWebs.com and
writes expert articles about training.
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| lorien.ncl.ac.uk |
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| Presentation - Wikipedia, the free encyclopedia |
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| en.wikipedia.org |
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| OSCON 2005 Keynote - Identity 2.0 |
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| www.identity20.com |
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| Presentations - Effective Communication - Public Speaking |
| Tips and tools for creating and delivering presentations: text, techniques and technology. |
| www.presentations.com |
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| Presentation Information Resources - Presentation Technology News ... |
| Presentation Information Resources - Comprehensive presenter's resource providing instant access to up-to-date information on technology and techniques for ... |
| 199.249.170.231 |
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| In addition, the skills needed to prepare an oral presentation can be used ... A spiffy presentation discussing Effective Teaching with Powerpoint from the ... |
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| Impress |
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| Presentations are one of the first managerial skills which a junior engineer ... This article looks at the basics of Presentation Skills as they might apply ... |
| www.see.ed.ac.uk |
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