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Customer Service and Call Center Outsourcing, What's The Buzz?
The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BPO with 10%. The market for offshore...
Industry Pro Interview: Expanding Your Market Reach For More Sales
© Karon Thackston 2002 http://www.ktamarketing.com Have you ever wondered how to get out of a “sales slump”? I think all of us have! One of the most common things we, as small business owners, allow ourselves to suffer through is “narrow...
Lone Wolf -- Lead Wolf
Copyright 2005 Rick Johnson
Lone Wolf----Lead Wolf “The Evolution of Leadership”
Privately held companies range in size form very small “Mom & Pop” operations with revenue as low as $100,000 or less, to huge multi- million dollar...
Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies &...
Work Priorities: Where Can You Spend Your Time Most Effectively?
Understanding where you can spend time most effectively requires concentration in three areas:
Doing what you enjoy
Concentrating on your strengths
Understanding Job Excellence
Let's start with doing what you enjoy. Your...
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Leveraging Open Source Technology
Open Source applications can bring unique value to business owners. Since the base application development costs of open source applications is free, small and medium business owners are able to leverage previously unobtainable technolgies against their sales objectives, operational costs and customer satisfaction levels.
Most small and medium businesses cannot afford the typical IT infrastructure model - nor does it make sense even if it is within their budget. Consider the following expenses:
- Hardware Infrastructure (Servers, Routers, etc)
- Bandwith
- Software licenses
- Software maintenance
- IT Staff
The creation, countinued adoption and proliferation of Linux (Open Source Operating System) in many server installations across the world has changed the way businesses run their IT operations. Although Linux is not yet a viable technolgy in the workstation model, it most certainly has gained a large market share in the server/application world. Companies adopting Linux into their server environment have realized the decreased costs, increased efficiency and increased security associated with this platform. The secret is now out and organizations are jumping the Microsoft ship at an ever increasing rate. This trend has not been lost on the major players in the IT industry, as IBM and Novell have been furiously waving the Linux banner and adopting the Linux penguin into all their marketing efforts over the last 12-24 months.
What does this mean to the typical Small & Medium Business Owner?
Since the proliferation of Linux, many applications have been developed by programmers from around the world to run on this platform. Pretty much any application a business could require, no matter how specialized, can now be found in the
Open Source community. By choosing an ASP (Application Service Provider) provider that has experience with these applications, and the necessary infrastructure to host, manage & support these applications for you, a business owner can now leverage core business applications at a fraction of traditional, "expected" costs. Although IBM has never been able to capitalize or deliver on their now famous marketing slogan "Pay like a little guy, Play like a big guy" - Savy business owners are learning how to accomplish this, even if it isn't by calling IBM.
Enterprise level applications such as eCommerce, CRM, Content Management and Portals are now available for 100's of dollars setup, not 10's of thousands or 100's of thousands dollars. Combine this with low, fixed operational monthly hosting and support fees - effectively eliminating infrastructure, IT staff, software and bandwith expenses - and the value statement becomes VERY strong for the typical business owners.
Other advantages with Open Source applications:
- Real time updates and upgrades. No more waiting for your vendor to release the next version before bugs &/or security holes are patched.
- Once a bug is identified and validated, the Open Source community is quick to release a fix.
- Open source means open and available code - unlike various proprietary systems, where source code is not available - application integration is now affordable and possible, even for small business.
www.cartika.ca
Cartika IT Solutions for Business
Cartika IT Solutions for Business - H-Sphere Web Hosting, XRMS CRM, SugarCRM, Zen Cart eCommerce, Mambo Content Management.
info@cartika.net
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SellingPower.com | Solutions For Sales Management |
Targeted to sales managers and upper tier sales professionals, this magazine helps you train, educate, and motivate your sales team. |
www.sellingpower.com |
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Journal of Personal Selling & Sales Management |
The official web site of the Journal of Personal Selling & Sales Management has moved to the University of Missouri, Columbia, which is the home of the ... |
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The 5 Biggest Sales Management Blunders |
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DEI Sales Management |
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Reconnect Sales Management to Profitability - HBS Working Knowledge |
"Work your pay plan" is one of the central tenets of sales management. ... In a similar way, top managers can reconnect their sales management to ... |
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Amazon.com: Sales Management: Books: Robert J. Calvin |
Amazon.com: Sales Management: Books: Robert J. Calvin by Robert J. Calvin. |
www.amazon.com |
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Amazon.com: Seven Secrets to Successful Sales Management: The ... |
Amazon.com: Seven Secrets to Successful Sales Management: The Sales Manager's Manual: Books: Jack D. Wilner by Jack D. Wilner. |
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Personal Selling and Sales Management: KnowThis.com |
KnowThis,com offers information, resources, reference and links for sales people, sales managers and other involved in managing a sales force including ... |
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Sales Training and Sales Management: KnowThis.com |
KnowThis.com offers information, resources, reference and links for anyone involved in sales training or sales management or other managing issues involving ... |
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SMR Career Services |
Sales Management Resources is a professional executive search company, dedicated to providing consumer products companies the recruitment of exceptional ... |
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SalesVantage.com: B2B Advertising, Marketing and Sales Management ... |
B2B Advertising, Marketing and Sales Management Directory, Newsfeed & Business Referral Service designed for sales, marketing & advertising executives. |
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Contact Management Software, Contact Manager & Sales Software for ... |
PC World Gives Prophet Contact & Sales Manager 4 Stars · eWeek praises Prophet for building a sales management solution into Outlook for a reasonable price ... |
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Sales Management- 7 Secrets to Successful Sales Management, the ... |
7 Secrets to Successful Sales Management, written by, Jack Wilner, one of today's leading sales management trainers, coaches and consultants, ... |
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Sales Management Training |
Sales management training for the complex sale includes business development programs and sales training seminars. |
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Contact Management Software (SFA) price quotes - Free sales ... |
Contact management software buying advice and free sales management software quotes from leading suppliers. |
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Waterhouse Group - Sales Training Programs: Consultative, Value ... |
With over 20 years of experience in sales, sales management and sales training, ... Selling Success: The Journal of Sales & Sales Management ... |
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