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Create a Positive, Upbeat, "Can-Do" Workforce and Dazzle the Customer with Your Caring!
Given the choice of dealing with a positive, upbeat employee with a "can-do" attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? No contest. Customers always want the best experience possible; they want...
Hurdles to Cross Cultural Business Communication
International businesses are facing new challenges to their internal communication structures due to major reforms brought about through internationalization, downsizing, mergers, acquisitions and joint ventures.
Lack of investment in cross...
Part 4 of 5 - How "Pipe Dreams" Can Become Realities!
TIPS ON ATTAINING WEALTH
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Spam! What's the Real Problem
Most people now know the official definition of spam- Unsolicited Commercial Email (UCE for short). That definition does several things we should look at. It categorizes spam as commercial It limits it to email Calling anything...
What is an Investor Ready Business Plan
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A Business Plan, as all good entrepreneurs starting out in life should know is the foundation, or rather a springboard, towards the establishment and growth of a new business. A business plan is an...
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Sales Process – What Can You Automate
In the current complex and competitive market, managing the sales process is an important factor for most businesses. By automating a company’s sales process and efforts, one can increase its productivity.
Sales Force Automation, or SFA, is a technique used in marketing and business that automates the business tasks of sales. Sales tasks that can be automated might include contact management, order taking and fulfillment, information sharing, inventory monitoring, sales forecast analysis, and employees’ performance evaluations. Using SFA improves the efficiency and effectiveness of a sales team by streamlining and speeding up processes and eliminating errors. Through this technology, a sales force can have access to the latest information regarding customers' accounts and pricing.
SFA is almost like Customer Relationship Management (CRM) which covers a vast array of topics, including areas of sales effectiveness, customer service, and marketing management. Certainly in business, each second is valuable and you can’t waste it searching for information. You can save time and money as Sales Force Automation provides optimized communication services. You also get complete management capabilities for applications and users. SFA helps you in improving customer satisfaction and it also increases sales force productivity.
Currently there are a number of SFA software solutions on the market. These software solutions help sales people take better care of their customers. They change routine aspects of sales and marketing functions such as lead assignment, contact follow-up, and opportunity reporting. Good SFA electronically manages all sales activities within a company. It is a methodology that enables sales personnel to concentrate on selling by providing tools to obtain very efficient information exchange in the sales cycle. Earlier sales force automation software installations were designed for the desktop or laptop and were not easily accessible by hand held devices. With the advancement in web based SFA technology, sales representatives can use Pocket PCs to record orders on the spot. These order details can be sent back to the system in real time over a network such as
GPRS.
SFA can help sales people to manage customer interaction throughout the sales cycle, from primary contact through post-sale service. SFA applications serve two different users within a company, sales managers and sales representatives, who have changeable requirements. Sale force automation is essential in those industries where the direct field sales force tends to be high and account management is important. Pharmaceutical companies and manufacturing industries have obtained significant returns on sales force automation investments.
Before opting for any SFA software, research your options. A good sales force automation solution should have features such as multiple sales processing options and the ability to use multiple information sources. It should help in providing automation of customer assignments and field accessed decision support.
A sales force automation solution that is web enabled is at a huge advantage to those that are not. Web capability allows access to information and forms anywhere, anytime and also tools for accurate sales and demand forecasting. There must be strong security and flexibility to support new data and functionality without a large scale redesign of the system.
When choosing a sales force automation solution, keep in mind your clients and your sales force. Without flexibility to meet their needs precisely, you are likely to lose efficiency in the sales process. Choosing a flexible option will ensure your system will grow with your company.
About the Author: Halstatt Pires is with the Internet marketing firm - http://www.marketingtitan.com - a San Diego Internet marketing and advertising company offering automated web site systems - http://www.businesscreatorpro.com - create web databases, e-commerce sites, business lead management systems and more.
Source: www.isnare.com
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SellingPower.com | Solutions For Sales Management |
Targeted to sales managers and upper tier sales professionals, this magazine helps you train, educate, and motivate your sales team. |
www.sellingpower.com |
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Journal of Personal Selling & Sales Management |
The official web site of the Journal of Personal Selling & Sales Management has moved to the University of Missouri, Columbia, which is the home of the ... |
mkt.cba.cmich.edu |
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Management Articles |
Sales Management. Unleash Your Brand Ambassadors. A recent GlaxoSmithKline decision took the advertising industry by storm: The pharmaceutical giant ... |
gmj.gallup.com |
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Manage Smarter - Performance Gateway |
Manage Smarter is the online home of sales & marketing management, incentive, potential, presentations and training magazine. |
www.salesandmarketing.com |
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The 5 Biggest Sales Management Blunders |
Learn the biggest sales management blunders and how you can avoid them. Spending the necessary time wearing your sales manager hat will help foster a ... |
sbinformation.about.com |
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DEI Sales Management |
Stephan Schiffman's DEI- Management Group, offers sales training tools and educational forums designed to teach: Cold Calling and Closing Techniques, ... |
www.dei-sales.com |
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Sales Management Training - Selling Seminars - Reinforcement & ROI ... |
Offers sales and sales management training. Sign up to receive the monthly newsletter. |
www.brooksgroup.com |
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Sales Management Resource International |
Sales Management services, sales training, sales solutions, sales people. We provide a systematic approach to providing immediate sales results ... |
www.salesmanagement.com.au |
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Reconnect Sales Management to Profitability - HBS Working Knowledge |
"Work your pay plan" is one of the central tenets of sales management. ... In a similar way, top managers can reconnect their sales management to ... |
hbswk.hbs.edu |
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Amazon.com: Sales Management: Books: Robert J. Calvin |
Amazon.com: Sales Management: Books: Robert J. Calvin by Robert J. Calvin. |
www.amazon.com |
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Amazon.com: Seven Secrets to Successful Sales Management: The ... |
Amazon.com: Seven Secrets to Successful Sales Management: The Sales Manager's Manual: Books: Jack D. Wilner by Jack D. Wilner. |
www.amazon.com |
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Personal Selling and Sales Management: KnowThis.com |
KnowThis,com offers information, resources, reference and links for sales people, sales managers and other involved in managing a sales force including ... |
www.knowthis.com |
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Sales Training and Sales Management: KnowThis.com |
KnowThis.com offers information, resources, reference and links for anyone involved in sales training or sales management or other managing issues involving ... |
www.knowthis.com |
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SMR Career Services |
Sales Management Resources is a professional executive search company, dedicated to providing consumer products companies the recruitment of exceptional ... |
www.smrcareer.com |
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SalesVantage.com: B2B Advertising, Marketing and Sales Management ... |
B2B Advertising, Marketing and Sales Management Directory, Newsfeed & Business Referral Service designed for sales, marketing & advertising executives. |
www.salesvantage.com |
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Contact Management Software, Contact Manager & Sales Software for ... |
PC World Gives Prophet Contact & Sales Manager 4 Stars · eWeek praises Prophet for building a sales management solution into Outlook for a reasonable price ... |
www.avidian.com |
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Sales Management- 7 Secrets to Successful Sales Management, the ... |
7 Secrets to Successful Sales Management, written by, Jack Wilner, one of today's leading sales management trainers, coaches and consultants, ... |
www.7salessecrets.com |
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Sales Management Training |
Sales management training for the complex sale includes business development programs and sales training seminars. |
www.primesalesmanagement.com |
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Contact Management Software (SFA) price quotes - Free sales ... |
Contact management software buying advice and free sales management software quotes from leading suppliers. |
www.buyerzone.com |
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Waterhouse Group - Sales Training Programs: Consultative, Value ... |
With over 20 years of experience in sales, sales management and sales training, ... Selling Success: The Journal of Sales & Sales Management ... |
www.waterhousegroup.com |
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