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How To ‘Cross-Sell’ And ‘Sell Up’ Over The Telephone
Call centres are a land of missed opportunities. Every call whether inbound or outbound is an opportunity to make a sale or to build a pipeline for a future sale. At the very least there is scope for selling a bigger quantity (selling up) or to...
How To Start a Telephone Answering Business
A telephone answering service business is relatively inexpensive and is a home based business that you can operate without having to leave the comfort of your home. It offers great money making potential and is one the easiest to operate. Any...
Overcoming Objections Over The Telephone
In sales, one of the things you will be doing a lot of, is making phone calls. You can’t escape it. It just comes with the territory.
Making phone calls is really not all that bad. The thought of having to do it, is actually much worse than...
So, You Think You Want to Be a Telecommuter?
Do you yearn for a more balanced life and a more flexible approach to work? Do you dream about productive workdays that don’t include the drain of time and energy devoted to commuting? Do you spend time in traffic (on the highway or sitting in an...
Three Easy Steps to Stress-Free Teleclass and Audio Recordings
Three Steps to Stress-Free Teleclass and Audio Recordings by Barbra Sundquist, Certified Mentor Coach http://www.BecomeACertifiedCoach.com If you want to record: - a client call you are recording to submit for certification - a teleclass you are...
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NextWest, Inc. to Present Conference Session at the INTERNET TELEPHONY Conference & EXPO Fall 2004
Richard De Soto Will be Participating in the IP Contact Center Shootout at Leading VoIP Event in Los Angeles
FOR IMMEDIATE RELEASE -- TUCSON, AZ - NextWest, Inc. today announced that Richard De Soto has accepted an invitation to present a session titled, IP Contact Center Shootout at TMC's INTERNET TELEPHONY Conference & EXPO Fall 2004 at the historic Millennium Biltmore Hotel in Los Angeles. The conference runs October 4-7, 2004, De Soto's session takes place on Thursday, October 7th at 8:15 Ð 9:00 a.m.
The INTERNET TELEPHONY Conference & EXPO is a targeted and innovative four-day tradeshow featuring the most respected, objective education available for learning to select and deploy VoIP solutions. In addition to De Soto's session, the show features four days of conferences, many networking opportunities, and an Exhibit Hall featuring all of the latest IP telephony solutions.
"NextWest is pleased to be included in the IP Contact Center Shootout to highlight how our affordable contact center software can improve the business of small-to-midsize enterprises," said Chief Marketing Officer, Richard De Soto.
"We are very pleased that Richard De Soto will be participating in this year's show. NextWest is widely recognized and respected as a VoIP industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his/her perspective on the latest contact center solutions," said TMC president and conference co-chair, Rich Tehrani.
"Over the past twelve months, widespread adoption of IP Telephony by global service providers, businesses and governments has reinforced its position and perception as a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending the INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits."
More About NextWest
NextWest,
Inc. is a leading manufacturer of IP-based business telecommunications and contact center systems. Our rock-solid, fully-integrated, IP and converged communications systems are helping small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.
With cost-effective solutions that are flexible, scalable, reliable and easy to manage, NextWest delivers uncompromising quality and features resulting in the some of the fastest ROI times in the industry.
NextWest's award winning PCXi and NextContact Call Center Solutions are backed by the world class service and support of NextWest Certified Engineers.
Click here for more information about NextWest Business Phone Systems, IP Phone Systems, Advanced Voicemail, Conferencing Solutions, ACD, Reliable VoIP ( Voice over IP ), Advanced IP Predictive Dialers, IP Telephony, Blended Call Center Solutions, VoIP Call Center Systems, VoIP Phone Systems, IVR, Auto Attendants, CTI, Advanced PBX Features, NextWest PCXi, NextContact or any of our industry specific solutions.
About TMC
Technology Marketing Corporation (TMC) publishes two magazines: Customer Inter@ction Solutions, and Internet Telephony, and the online publications, TMCnet.com, Planet PDA Magazine, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC also produces The VoIP Developer Conference and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com
About the Author
NextWest, Inc. is a leading manufacturer of IP-based business telecommunications and contact center systems. Our rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.
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