|
|
10 Ways To Work Through A Business Slowdown
In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or uncontrollable circumstances. As a small-business owner, you have a choice in terms of...
How To Make Your Subscribers Stick To You Like SUPER GLUE
One of the biggest obstacles to building a good sized opt in list is the drop out rate. Sometimes it seems subscribers are leaving as fast as they are joining. This slows down the overall growth rate.
This can make the whole process...
THE ART OF PROFIT PREVENTION
I have always noticed achievers who stand above the crowd. I can’t help but notice when people work together to achieve the extraordinary. Today, I’d like to call special attention to a special breed of executive or manager. Their expertise has...
The Golden Rules For Providing Good Customer Service
Last night I was at my computer and a Skype chat window opened up with a link in it from a stranger. I clicked the link and was taken to one of those "You would have to be crazy to pass up this business opportunity" sites. You know, the kind with...
The Sales Training Series: Gaining Commitment
Employers value salespeople based on their ability to Gain a Sales Commitment. Improving this sales skill has never been more important than it is today. So, what are you doing to get better?
Here are several ideas on how you can improve...
|
|
|
|
|
|
|
|
Things A Customer/Client Should Never Hear When Shopping At Your Place ...
Do you know what your customers are hearing? Are you using "shoppers?" It might be a good idea, along with some employee training on some specific ‘do’s’ and ‘don’ts’, though I'm not sure you could even conceive of these things I've been told recently when out shopping were you to compose a 'don't' list.
1. I could care less. You can write it for $500 if you want to.
This from the convenience-store clerk when I was checking to see if the limit for writing a personal check was still $50.
2. That's okay, most of the people who shop here are really stupid.
This when I was shopping in a plant nursery and said I couldn’t figure out how to stake a tomato on the contraption I'd bought from them.
3. I wouldn’t get that if I were you. It’s way over-priced. Get it online at www.buy_it_from_anyone_but_us.com.
With help like that, you don't need competition.
4. Don't buy it. They've fixed it so it can't be pirated.
I continued this fascinating conversation in a chain computer-store by saying, “Oh, do you think Microsoft should make products and not get paid for them?” to which the salesclerk, excuse me, sales associate replied, “Well, you know, your brother, your friends…wink, wink.” I hope the manager is counting the silverware.
5. I wouldn't order the mushrooms if I were you. People get sick on them all the time.
If
they're making people sick, get them off your menu.
6. I really have no idea, lady. This is the worse place to work you can imagine. We don't get any training.
While shopping in an office supply store.
7. The sales receipt from a fast-food restaurant I was given that had “F*** YOU for stopping at ____” printed on it where the “Thank you for stopping at ____” should’ve been.
I’m not making that up. Every manager’s worse nightmare.
8. If you think it’s bad now, you ought to be in here on a Saturday.
This at a home products store when I complained about the long wait for service.
9. I haven't got time right now.
When I asked someone in a local bookstore chain to help me find a book. I don't know what they "value" in a customer. I generally spends hundreds of dollars on books in there in a year ... but not any more.
10. I know he hasn’t answered your call. He’s really awful about that. I shouldn’t say that, but he does it all the time and it drives me nuts.
It drives his patients nuts too and, having found out it's a habit, not a mistake, I'll be looking elsewhere.
About the Author
Susan Dunn, The EQ Coach, offer individual and executive coaching, Internet courses and business programs in emotional intelligence. Visit her on the web at www.susandunn.cc and mailto:sdunn@susandunn.cc for FREE ezine.
|
|
|
|
|
free online sales training articles, sales & selling processes ... |
Free online sales training and selling glossary: sales techniques, selling skills and methods, free online from AIDA to modern selling methods. |
www.businessballs.com |
  |
Sales Training International, classroom training, online sales ... |
Sales Training International is a Houston based sales training, customer service training, and sales management training and consulting company offering ... |
www.saleshelp.com |
  |
Waterhouse Group - Sales Training Programs: Consultative, Value ... |
Sales Training and Consulting by Waterhouse Group - Your solution for Consultative Selling and the Complex Sale. Customized sales training courses and ... |
www.waterhousegroup.com |
  |
Sales training consultancy - UK sales training, sales staff ... |
Sales training courses, sales consultancy and sales related products. |
www.salestraining.co.uk |
  |
Professional Sales Training Courses & Sales Coaching Programs ... |
Need a sales training course or professional sales coaching program to improve your sales and thicken your skin? Industrial Ego Sales offers help for sales ... |
www.industrialego.com |
  |
Sandler Sales Institute;Sandler Selling System:sales training ... |
Provides sales management training and program. Offers international and domestic franchise for sales training, coaching, and sales management techniques. |
www.sandler.com |
  |
Sales Management Training - Selling Seminars - Reinforcement & ROI ... |
Sales management and sales training programs focused on creating a lasting return on your investment, not just a temporary increase in sales. |
www.brooksgroup.com |
  |
Professional Corporate and Leadership Training from Dale Carnegie ... |
For 94 years, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of ... |
www.dalecarnegie.com |
  |
Sales Training |
We always have things to learn when it comes to sales and marketing. You'll find the best sales tips and advice in this resource of valuable information ... |
marketing.about.com |
  |
Sales Training, Sales Management Training, Corporate Sales Training |
Sales Training - Sales Management Training - Selling Skills Certification Programs. Follow a proven sales management process based on research of over ... |
www.thesalesboard.com |
  |
Miller Heiman Sales Training: The Sales Performance Company |
Sales training, process and strategy for outstanding performance. For nearly 30 years, Miller Heiman has helped thousands of companies, their salespeople, ... |
www.millerheiman.com |
  |
Sales Training Camp offers sales training and sales coaching ... |
Slife Sales Training, Inc. brings the top sales training to you at a reasonable price through sales seminars, keynote speakers, a free Sales Tip of the Week ... |
www.salestrainingcamp.com |
  |
Sales Training, Sales Consulting & Sales Seminars |
Sales training with Perpetual Development is intense with a focus on results - Sales training consultants offer a variety of sales consulting delivery ... |
www.perpetualdevelopment.com |
  |
Sales Training America: Corporate Training Seminars and Custom ... |
Offers sales training seminars across the US. Other training seminars include leadership training, management training, customer service training, ... |
www.salestrainingamerica.com |
  |
Sales Training, Telephone Sales Training, Sales Management Training |
Sales Training through public courses, also on-line sales training, sales recruitment, psychometric testing available, telephone sales training with ... |
www.salesxcellence.co.uk |
  |
sales training and business development - free online sales help |
Provides sales training and management courses, covering presentation skills, public speaking and negotiation techniques. Offers range of free reports and ... |
www.salessense.co.uk |
  |
Sales training: choosing the right course/seminar |
Practical advice on how to choose a good sales training course. |
www.teamtechnology.co.uk |
  |
Sales Training International Ltd - Sales Training, Management ... |
Providers of bespoke sales training courses, covering subjects from human resources to leadership and selling skills. |
www.salestrainingintl.com |
  |
Sales Training Home Page: Sales and Sales Management Training Firm ... |
CPSA offers acclaimed sales training and sales management training workshops and seminars throughout Canada. |
www.cpsa.com |
  |
Sales Lead Generation Seminars and Sales Training Courses |
Sales Lead Generation Seminars and Sales Training Courses showing how to write compelling prospecting letters, create a dynamic sales presentations, ... |
www.leadersinstitute.com |
  |
|