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7 Bits Of Critical Information You Can't Afford NOT To Know About Your Customers
If you think customer relationship management is just a piece of software, you're dead wrong. Customer relationship management is about understanding your customers. It's about really knowing them as individuals, knowing what they mean to your...
Business Stationery, Part 2
In the first lesson, we learned how to create a Letterhead. In this article, we will learn to create other stationery items using our template.
Making Compliment Slips:
In Microsoft Word, click on 'new' from the toolbar. A new file...
Got Some L.A.F.S.?
Could you use some laughs? I’ll bet you could, especially if they increased your online sales. And, no, I’m not talking about jokes, cartoons, and riddles.
L.A.F.S. stands for Little Ads For Success - specifically, business...
How To Promote Your Home Business With Ebooks!
It's a fact! Giving away ebooks is one of the easiest ways to promote your business online.
Many online entrepreneurs will agree. They've proven this time and time again with their own marketing efforts.
It's surprising that many new...
Starting a Small Business Is Just Like Running the Peachtree...Only Tougher
STARTING A SMALL BUSINESS IS JUST LIKE RUNNING THE PEACHTREE…ONLY TOUGHER I started jogging several years ago. It was a New Year’s resolution. Like most of my New Year’s resolutions, I was confident at the time that the euphoria of the holiday...
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Business Disaster? Won't Happen to Me
As fast as you can say business disaster, your business can go up in smoke. That's what happened a while back to Castle Carpet One. Gone were thousands of dollars worth of equipment and carpet, plus two smaller businesses that were housed in the same building. Luckily the owners, Larry and Diane Cox, had plenty of business insurance to cover their physical losses. But they lost their most important business asset - customer records - because of failed back up systems. Rebuilding their customer base will be tough and the long-term revenue impact is hard to measure.
With disasters like hurricanes, tornados, fires, floods and terrorism, to name a few, it's critical for small companies to have a disaster plan. And for companies with only one location, it's even more important. One location companies have the potential to lose the entire business if disaster strikes. For a home-based business, it's even worse. You could lose your home and your business in one swoop. Any small business owner can minimize the damage by simply having proactive strategies in place to deal with an emergency when it happens. What if:
* You arrive at your business to find it vandalized and all of your customer records missing?
* Your most critical employee becomes ill and requires an
extended absence?
* Your computer hard drive (or network) crashes?
* You become the primary care giver for a sick family member?
* You become ill and can't manage your customer commitments?
* Your business becomes inaccessible because of an emergency on your street?
What would you do?
Would your business survive? What would you grab if you had to leave your business quickly? After the emergency, how would you communicate with your employees? Customers? How long would it take to get back to business as usual?
Without a disaster plan, you'll have a harder time getting back to work. Most businesspeople think it will just take two or three days. That's tough to do if you have no plan for action and little money to move forward. The reality, experts say, is more like several months and at least 25 percent of businesses that experience a disaster never reopen.
But most small business owners just don't make time for planning. We think it's "never going to happen to us." It could. The time to formalize a game plan for an emergency is before it happens. Do it now.
About the Author
Denise O'Berry is a small business consultant located in Florida. For disaster planning tools and tips, visit http://www.myhurricanecenter.com
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| United States Small Business Administration |
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| Business & Small Business |
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| Microsoft Small Business Center |
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| Small Business and Self-Employed One-Stop Resource |
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| Welcome to Small Business BC your business resource in British ... |
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| www.smallbusinessbc.ca |
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| Small Business Service | Home |
| Provides information and advice to help small businesses realise their potential. |
| www.sbs.gov.uk |
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| NSW Small Business |
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| Microsoft bCentral Small Business Directory |
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| Small Business Development Corporation |
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