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Are You The Next Internet Millionaire ?
If you're like most Internet users...your email inbox is bombarded with home business offer, but nothing's working ...and now you're wondering if anyone out there will ever really help you, or if they're all just trying to take MONEY from you! ...
Four Models of Successful Internet Business Sites!
One of the best methods of learning how to succeed in your Internet business is to first find a successful site to model your business on. Over the years I have studied many successful web sites to try to find out what it is that is making them...
Freebies
Freebees--Freebees--Freebees WHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?" There are all sorts of things that we would like to have but we cannot always afford them. That is where Freebees come into play. ...
Small Cap and Big Cap Investing
To be honest, it doesn't matter what type of stocks we invest
in. Common stock with small capitalization (defined as having
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The Six Sigma Method and Design of Experiments
Six Sigma is becoming a proven approach for businesses and organizations to improve their performance. The spectrum of companies actively engaging in Six Sigma today is wide from industrials like Celanese, Caterpillar, GE, Honeywell, and 3M to...
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Small Business Strategies - Four Critical Success Factors
Scenario One
During a recent presentation, a business owner was given the following challenge. If 10 of his 100 employees were asked to name the top 3 organizational goals for the current year as they perceived them to be, would he receive the same 3 goals from everyone or would he receive 5, 10 or even 25 different goals? The business owner shook his head and thoughtfully responded, “No, I am sure that I would receive more than 3 goals.” He was then asked to consider what these misdirected actions from his employees were costing him in terms of missed opportunities.
Scenario Two
At another presentation, a business owner was asked if she set goals? She responded quite enthusiastically, “Of course, I set goals.” She was asked a follow-up question: “Can you state with 100% conviction that your employees know how to consistently achieve both their personal and professional goals?” After a few moments, she replied “No.” She was then asked how this lack of knowledge potentially affected her bottom line?
Scenario Three
A president of a company was asked: “Have you ever seen behavior inconsistent with your strategic plan?” He quickly answered “Yes!” A second question was asked, “What did you do about it?” “Well, we sent them to training and within 6 months we had to send them back again?” A final question was then posed to the President. “Are these performance failures a result of a lack of knowledge or skills or due to poor attitudes and habits?” The president immediately said “Why bad attitudes and poor habits.” Again, the facilitator asked another question: “What are all these re-do’s costing your company?”
Scenario Four
During the annual meeting, the CEO of a manufacturing company informed her executive team that she wanted to achieve a 10% growth during the next 12 months. The VP of Operations made plans to purchase new manufacturing equipment for some new products while the VP of Marketing & Sales began to implement a plan selling existing products. The CFO decided to cut budgets to capital improvements and marketing. All three executive team members believed that their actions would help achieve the 10% growth.
These scenarios shared four critical success factors (CSF’s) that impede all organizations from achieving consistent results: communication, goal setting and goal achievement skills, attitudes and alignment.
Critical Factor #1: Communication is the key to unlocking the potential within businesses as well as individuals. When the goals are in alignment with the vision and consistently communicated from top down, then performance excellence is much more
likely to happen. Inconsistent communication contributes to missed targets and lowers the performance for the entire organization.
Critical Factor #2: Goal setting and goal achievement are learned skills. Unfortunately, many presume that these skills are acquired during the K-12 educational experiences through the “Osmosis Process.” Also, these skills are not actively taught in the corporate setting. Yet, consistent goal achievement or the results are what every organization seeks.
Critical Factor #3: Attitudes drive behaviors that result in change. Many companies focus on trying to change negative behaviors because they are experiencing negative change. However, when the negative attitudes are replaced with positive attitudes, those attitudes will drive positive behaviors creating positive change. By failing to address negative attitudes, new trends, changes or initiatives, the result is wasted resources creating a negative drain on the “KASH Box.”
Critical Factor #4: Alignment is necessary to ensure that the desired results are achieved. Performance excellence happens when the strategies, systems and people are working together to build loyal internal customers that drive loyal external customers. The much heard adage about “Getting everyone to row in the same direction” is true, but probably should be amended to include the following “by using the same paddles.”
When these four CSF’s work together, results happen quicker and create a culture of working “smarter and not harder.” The following questions may help you to achieve the consistent results that you desire:
1. Do I know with 100% accuracy that every employee can clearly articulate the top 3 goals for the organizations?
2. Does every person within the organization consistently sets and achieves all of his or her personal and professional goals?
3. Does everyone within the organization at ALL times consistently demonstrate positive attitudes?
4. Are the strategies, systems and people in alignment to build loyal internal customers?
About the author:
Leanne Hoagland-Smith helps individuals and organizations to secure results usually within 2 to 12 weeks. She coaches lifelong change through proven processes seeking that next level of success. If doubling your revenue, improving your organizational culture or finding balance interests you, visit www.processspecialist.comor ask to subscribe to complimentary copy of Power Choices a monthly newsletter at info@processspecialist.com
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| United States Small Business Administration |
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| Business & Small Business |
| Online and print small business publication. Information to help start, grow or manage a small business. |
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| Microsoft Small Business Center |
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| SCORE "Counselors to America's Small Business" |
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| Small Business and Self-Employed One-Stop Resource |
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| BC Business Services offers assistance and resources for those running or starting a business in British Columbia and Vancouver. |
| www.smallbusinessbc.ca |
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| Small Business Service | Home |
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| NSW Small Business |
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| Business Management & Advice: Small Business Resources & Information |
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| Microsoft bCentral Small Business Directory |
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| Small Business Development Corporation |
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