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INTERACTIVITY IS KEY
Many companies are trying to differentiate themselves from their competitors. Imagine the power of your site or marketing message if you include ways for your customers or potential customers to interact with you on a personal level, immediately.
Studies have shown that if you can address customer questions or concerns at the point of initial contact or at a buying decision point on a site, conversion to buyer is greatly increased. In addition, customer satisfaction is truly enhanced
Take a look at the following great tools that will allow you, to become Interactive.
Live Person – Live Person’s “Click-to-Chat” functionality can be quickly added to your website. All that is required is that you download a small file and insert a couple of lines of code to your HTML page. Your visitors will not require any plug-ins or software to chat with you.
Features include: Chat with your visitors – You can accept or decline the request to chat you may also “call” a visitor on your site and ask them whether they would like to chat. If operators are unavailable or offline, the customer is given the option to email your company.
Statistics – you will see complete info on all your visitors. Where they came from, what pages they are looking at and how much time they spend at your site.
Sounds – You can hear notification of a visitor to your site or a request to chat.
Multiple Operators – You can assign multiple operators to handle incoming chats.
Simplicity – Easy to establish, you can be up and running in minutes.
Pricing at this time ranges from no charge for the FREE version, Express $19.50/month and $89.50/month for the Pro. All features listed above are included in all versions. Additional features and
functions are available with Express and Pro services.
InfoSystems – Info Systems offers a number of web-based interactive products.
Browse-N-Talk tm is a “Click to Call Me” button that, strategically positioned on a web page, allows visitors to click on it and immediately connect via the regular telephone to a customer support or sales person. Call Mail tm allows subscribers to send e-mails with a “Click to Talk to Me” button in the signatures. The recipient of the e-mail clicks on the button and is immediately connected via regular telephone with the sender Vox2eMail tm is an indispensable tool for business travelers, managers, staff or customers. It allows them to send an e-mail with a voice message attachment from any touch-tone phone in the world. Pricing ranges from Free for the Vox2eMail service to various pricing structures for the other services.
Broadc@stHTML Broadc@stHTML from MailWorkZ is an email marketing software product that has fully integrated the Live Person technology. Customers using Broadc@st to create, manage and send email marketing campaigns can also include the “Click-to-Chat” button right within their email campaign.
Pricing is $249 to create and send multiple campaigns, each with up to 1000 emails, $795 to manage multiple campaigns of up to 10,000 emails, and $2495 to manage multiple unlimited size campaigns. Live Person costs are extra.
About the Author
Karen Fegarty is co-founder of MailWorkZ. MailWorkZ is the producer of innovative e-marketing tools including Broadc@st, a leading email/bulk email marketing software tool and ezTrackZ online ad tracking. Claim your trial of Broadc@st today http://www.mailworkz.com/download.htm and trial ezTrackZ ad tracker at http://www.eztrackz.com.
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Tucows Downloads - Download Freeware and Shareware Software |
Download freeware, shareware, and demos. Maintains over 45000 software titles that are tested, rated, reviewed and ready to download. |
www.tucows.com |
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Free Software Downloads and Software Reviews - Download.com |
Download shareware, freeware and Demo software for PC, Mac, Linux, and Handhelds categorized into categories, plus software reviews. |
www.download.com |
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Computer software - Wikipedia, the free encyclopedia |
This includes application software such as a word processor, which enables a ... Application software is often purchased separately from computer hardware. ... |
en.wikipedia.org |
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Shareware.com - Search for shareware programs and free software ... |
Search for shareware programs from more than a dozen downloadable software directories. |
www.shareware.com |
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Jumbo: Free & Shareware MP3 files, Games, Screen Savers & Computer ... |
Source of free and shareware computer programs and utilities for PC and Mac. Evaluate software and read product reviews. Download games and screen savers. |
www.jumbo.com |
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Computer Software in the Yahoo! Directory |
Browse categories featuring sites devoted to computer software, including shareware and freeware download sites, operating systems, desktop customization, ... |
dir.yahoo.com |
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IEEE Software |
IEEE Computer Society's magazine covering all aspects of software, including software engineering. |
www.computer.org |
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Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software |
ZDNet's Software Directory is the Web's largest library of software downloads. Covering software for Windows, Mac, and Mobile systems, ZDNet's Software ... |
downloads.zdnet.com |
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FSF - The Free Software Foundation |
Free software is a matter of liberty not price. Think of "free" as in "free speech". |
www.fsf.org |
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Apple - Software |
Software products for your digital life. ... The perfect addition for professional review. QuickTime Broadcaster. Encoding software for live events. ... |
www.apple.com |
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Open Directory - Computers: Software |
In Partnership with AOL Search. about dmoz | report abuse/spam | help. the entire directory, only in Computers/Software. Top: Computers: Software (38471) ... |
dmoz.org |
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freshmeat.net: Welcome to freshmeat.net |
About: The Web browser is probably the most frequently used software today, ... Web professionals can use the software for functional testing and regression ... |
freshmeat.net |
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Software - GNU Project - Free Software Foundation (FSF) |
Listing of the GNU software packages. |
www.gnu.org |
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Sun Software |
Get enterprise-class software--Solaris 10 OS, the Java Enterprise System, ... Sun Java StorageTek Software reduces cost and complexity with a single, ... |
www.sun.com |
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Internet Real Estate.com -- owns and operates a portfolio of the ... |
SOFTWARE.COM · SWEEPSTAKES.COM · PHONE.COM PODCAST.COM ... Software.com | Sweepstakes.com | Phone.com | Podcast.com | Shop.com | Safety.com ... |
www.internetrealestate.com |
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Joel on Software |
A weblog by Joel Spolsky, a programmer working in New York City, about software and software companies. |
www.joelonsoftware.com |
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Amazon.com Software: Computer & video games, business, accounting ... |
Online shopping for computer & video games, business & office productivity software, software from Microsoft, Apple, Adobe & more; accounting, antivirus, ... |
www.amazon.com |
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IBM Software - Home Page |
IBM home page for all of its software products, including Lotus and Tivoli, with keyword search, category browse and AZ product names. |
www.ibm.com |
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Opera web browser: Homepage |
Copyright © 2006 Opera Software ASA. All rights reserved. Skip navigation. Opera Software ... Copyright Opera Software ASA . All rights reserved. ... |
www.opera.com |
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Google Directory - Computers > Software |
Search only in Software Search the Web ... Software Categorized by Letter: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ... |
www.google.com |
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