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PcAnywhere
If you've ever managed or had to deal with more than one computer system, then you've undoubtedly wanted to be able to control one remotely at one time or another. In my job, my staff and I manage about a thousand computer systems (servers and workstations). Our staff is small and busy, and even taking the time to walk over to a local system can sometimes be a hassle. There is so much to do and no time to do it in.
On top of that, our systems are spread all over the country, in a dozen states on the east and west coast. There is no possible way we could manage those computers effectively without some kind of help. And if you've ever attempted to talk a user through an operating system installation or a debug session, then you will understand that this just does not work in a corporate environment.
Fortunately, we found one of the most useful products available anywhere at any cost. This little gem is called PcAnywhere, and it is sold by Symantec (the vendor most famous for it's antivirus software).
PcAnywhere allows my staff to "take over" a system, just as if they were sitting at the keyboard and staring at the monitor. Since PcAnywhere does depend upon the operating system, it cannot be used to control the system boot and console, but it can do just about anything else imaginable.
Thus, if a user has an error displayed on his screen, we can connect and see exactly what it says (and often what the user did). This saves countless hours of attempting to piece together what happened based upon a frazzled user's spotty notes of the occurrence, or of running over to the users machine to see it for ourselves before he did something else.
You can use the file download and upload facility to transfer files
easily and quickly, which is handy for grabbing files and performing installations. You can even chat with the person on the monitor in a separate window (I've never done this but saw it in the documentation).
PcAnywhere works whether or not the machine is logged in, and it works very well on Windows NT, 2000 and XP (and I assume at least the more advanced Windows 9x operating systems). You have some special buttons to issue the CONTROL-ALT-DELETE sequence when necessary, and you can even reboot or shutdown the machine if desired.
Another feature that works very well is the many security options. You can tighten down the program (and it's very powerful so you probably want to restrict it very well) as much as you want, and you have the choice of several different encryption schemes and security models. Choose what fits your requirements best.
On the downside, PcAnywhere does use a few resources, and when it is active (used remotely) the user may very well notice a slowdown. The older versions were a little unstable, but since version 9 we have noticed no problems of any kind with the program. One caution: PcAnywhere must be made very secure as it truly gives someone control over a system. Choose your security well and be sure it is enforced.
I could go on for hours about the usefulness of this program in the corporate environment. It has so many useful features that it really boggles the mind. I would highly recommend it if you have a need for remote control.
About the Author
Richard Lowe Jr. is the webmaster of Internet Tips And Secrets at http://www.internet-tips.net - Visit our website any time to read over 1,000 complete FREE articles about how to improve your internet profits, enjoyment and knowledge.
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Tucows Downloads - Download Freeware and Shareware Software |
Download freeware, shareware, and demos. Maintains over 45000 software titles that are tested, rated, reviewed and ready to download. |
www.tucows.com |
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Free Software Downloads and Software Reviews - Download.com |
Download shareware, freeware and Demo software for PC, Mac, Linux, and Handhelds categorized into categories, plus software reviews. |
www.download.com |
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Computer software - Wikipedia, the free encyclopedia |
This includes application software such as a word processor, which enables a ... Application software is often purchased separately from computer hardware. ... |
en.wikipedia.org |
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Shareware.com - Search for shareware programs and free software ... |
Search for shareware programs from more than a dozen downloadable software directories. |
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Jumbo: Free & Shareware MP3 files, Games, Screen Savers & Computer ... |
Source of free and shareware computer programs and utilities for PC and Mac. Evaluate software and read product reviews. Download games and screen savers. |
www.jumbo.com |
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Computer Software in the Yahoo! Directory |
Browse categories featuring sites devoted to computer software, including shareware and freeware download sites, operating systems, desktop customization, ... |
dir.yahoo.com |
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IEEE Software |
IEEE Computer Society's magazine covering all aspects of software, including software engineering. |
www.computer.org |
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Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software |
ZDNet's Software Directory is the Web's largest library of software downloads. Covering software for Windows, Mac, and Mobile systems, ZDNet's Software ... |
downloads.zdnet.com |
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FSF - The Free Software Foundation |
Free software is a matter of liberty not price. Think of "free" as in "free speech". |
www.fsf.org |
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Apple - Software |
Software products for your digital life. ... The perfect addition for professional review. QuickTime Broadcaster. Encoding software for live events. ... |
www.apple.com |
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Open Directory - Computers: Software |
In Partnership with AOL Search. about dmoz | report abuse/spam | help. the entire directory, only in Computers/Software. Top: Computers: Software (38471) ... |
dmoz.org |
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freshmeat.net: Welcome to freshmeat.net |
About: The Web browser is probably the most frequently used software today, ... Web professionals can use the software for functional testing and regression ... |
freshmeat.net |
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Software - GNU Project - Free Software Foundation (FSF) |
Listing of the GNU software packages. |
www.gnu.org |
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Sun Software |
Get enterprise-class software--Solaris 10 OS, the Java Enterprise System, ... Sun Java StorageTek Software reduces cost and complexity with a single, ... |
www.sun.com |
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Internet Real Estate.com -- owns and operates a portfolio of the ... |
SOFTWARE.COM · SWEEPSTAKES.COM · PHONE.COM PODCAST.COM ... Software.com | Sweepstakes.com | Phone.com | Podcast.com | Shop.com | Safety.com ... |
www.internetrealestate.com |
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Joel on Software |
A weblog by Joel Spolsky, a programmer working in New York City, about software and software companies. |
www.joelonsoftware.com |
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Amazon.com Software: Computer & video games, business, accounting ... |
Online shopping for computer & video games, business & office productivity software, software from Microsoft, Apple, Adobe & more; accounting, antivirus, ... |
www.amazon.com |
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IBM Software - Home Page |
IBM home page for all of its software products, including Lotus and Tivoli, with keyword search, category browse and AZ product names. |
www.ibm.com |
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Opera web browser: Homepage |
Copyright © 2006 Opera Software ASA. All rights reserved. Skip navigation. Opera Software ... Copyright Opera Software ASA . All rights reserved. ... |
www.opera.com |
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Google Directory - Computers > Software |
Search only in Software Search the Web ... Software Categorized by Letter: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ... |
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