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Informative Articles

Canadian Gift and Tableware Association upgrades to gomembers’ version 5.91
[Herndon, VA] --- gomembers, Inc. (http://www.gomembers.com), announced this week that the Canadian Gift and Tableware Association (CGTA: http://www.cgta.org) has upgraded its association management pinnacle software to the most recent version, to...
Challenge Response Spam Filters Explained
As the flood of spam increases end users are looking for new and more efficient solutions to block spam. In turn software developers are knocking themselves out trying to come up with the killer app that will stop spam forever. For several years...
FBI And FCC Seek Control Of Software Industry
With government agencies, one often has to try to guess what they are hiding. A close look at a FCC policy document released at 9 p.m. on a Friday may shock you. Controlling Software The Federal Communications Commission has issued a policy...
New Internet Users Beware...
The internet can be a confusing place for any new subscriber to the world wide web. Far from being a warm welcome, the internet can often seem daunting and full of hidden horrors. In addition to having to learn a wide range of applications and...
System Downtime
Downtime can disrupt your business, customers, and damage your company's reputation. But how do you prevent or minimize downtime? Can a server monitoring service help? To answer these questions, first we need to understand the causes of downtime....
 
Tucson’s NextWest, Inc. Announces Partnership with DialResults, Inc

By Richard Logan June 1 2004

Mesa, Arizona — DialResults Inc., a leader in the predictive dialer arena, announced today an partnership NextWest, Inc., the fastest growing distributor of Integrated Telephony Systems. The partnership represents a $9 million deal over the next two years.

DialResults, Inc. will partner with NextWest to market PCXi, a fully-integrated, VoIP/Internet Protocol-enabled, communications system, and NextContact, a next-generation call center solution.

“We are proud to partner with DialResults to distribute our telephony solutions,” said Matthew W. Morales chief information officer of NextWest, Inc. “DialResults is a company that shares our vision, integrity and energy to get superior products to market.”
DialResults PCXi, an IP-enabled PBX, is a fully-integrated, converged communications solution. The system combines analog, digital, wireless and Internet Protocol (IP) capabilities in a single platform, giving customers a choice of deploying traditional, IP telephony or a combination of both on a local or global scale.

NextContact encompasses the broad functionality required by next-generation contact centers, including the ability to handle customer contacts in any media (voice calls, voice mail, e-mail, web integration, collaboration, and fax) and at the same time, facilitating fully integrated routing, monitoring, recording, reporting and administration for all customer interaction activities.

“NextContact fulfills our vision of providing reliable, comprehensive cutting-edge technology to our customers,” said Dennis Robbins president of DialResults. “We can now deliver key contact center components like Predictive Dialing and VoIP within an easily-scalable, truly-integrated solution.”

DialResults provides multi media predictive


dialing software and call center CTI solutions to any type of contact center.“Without question, this product is going to make our customers ultra-competitive in their respective channels,” Robbins said.

About DialResults, Inc.

Dial Results and Data Management Services (DMS) is a division of a privately held corporation, Data Technologies Corporation, founded in 1979, and headquartered in Mesa, Arizona. Currently providing software and database support to clients throughout the Southwest.

Our strength lies in our ability to understand business processes from concept to reality. Our developers have 100-combined years of hands-on application development. These technical capabilities qualify our claim to be able to quickly analyze and thoroughly implement business applications for our clients.

About NextWest, Inc.

Founded in 1996 and based in Tucson, Arizona, NextWest, Inc., is a privately held company. NextWest, Inc. is a leading provider of “Smart Business” solutions, web-based software applications and database design, network infrastructure, integrated telephony hardware and software solutions, and innovative online and offline marketing programs. NextWest, Inc. conducts business in the US and more than 20 countries worldwide.

NextWest’s PCXi and NextContact Call Center Solution took “Best of Show” at the Long Beach, California Internet Telephony Conference and Expo in October of 2003. For more information please call Richard Logan toll free @ 1-888-839-3613 ext. 4581 or go to http://www.dialresults.com






About the Author

I have over 15 years in the call center industry. I ran large call center as a telemarketing manager and have sold predictive dialers everything from UNIX to the new VoIP MSSQL Multi Media convergence solutions

 

Tucows Downloads - Download Freeware and Shareware Software
Download freeware, shareware, and demos. Maintains over 45000 software titles that are tested, rated, reviewed and ready to download.
www.tucows.com
 
Free Software Downloads and Software Reviews - Download.com
Download shareware, freeware and Demo software for PC, Mac, Linux, and Handhelds categorized into categories, plus software reviews.
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Computer software - Wikipedia, the free encyclopedia
This includes application software such as a word processor, which enables a ... Application software is often purchased separately from computer hardware. ...
en.wikipedia.org
 
Shareware.com - Search for shareware programs and free software ...
Search for shareware programs from more than a dozen downloadable software directories.
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Jumbo: Free & Shareware MP3 files, Games, Screen Savers & Computer ...
Source of free and shareware computer programs and utilities for PC and Mac. Evaluate software and read product reviews. Download games and screen savers.
www.jumbo.com
 
Computer Software in the Yahoo! Directory
Browse categories featuring sites devoted to computer software, including shareware and freeware download sites, operating systems, desktop customization, ...
dir.yahoo.com
 
IEEE Software
IEEE Computer Society's magazine covering all aspects of software, including software engineering.
www.computer.org
 
Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software
ZDNet's Software Directory is the Web's largest library of software downloads. Covering software for Windows, Mac, and Mobile systems, ZDNet's Software ...
downloads.zdnet.com
 
FSF - The Free Software Foundation
Free software is a matter of liberty not price. Think of "free" as in "free speech".
www.fsf.org
 
Apple - Software
Software products for your digital life. ... The perfect addition for professional review. QuickTime Broadcaster. Encoding software for live events. ...
www.apple.com
 
Open Directory - Computers: Software
In Partnership with AOL Search. about dmoz | report abuse/spam | help. the entire directory, only in Computers/Software. Top: Computers: Software (38471) ...
dmoz.org
 
freshmeat.net: Welcome to freshmeat.net
About: The Web browser is probably the most frequently used software today, ... Web professionals can use the software for functional testing and regression ...
freshmeat.net
 
Software - GNU Project - Free Software Foundation (FSF)
Listing of the GNU software packages.
www.gnu.org
 
Sun Software
Get enterprise-class software--Solaris 10 OS, the Java Enterprise System, ... Sun Java StorageTek Software reduces cost and complexity with a single, ...
www.sun.com
 
Internet Real Estate.com -- owns and operates a portfolio of the ...
SOFTWARE.COM · SWEEPSTAKES.COM · PHONE.COM PODCAST.COM ... Software.com | Sweepstakes.com | Phone.com | Podcast.com | Shop.com | Safety.com ...
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Joel on Software
A weblog by Joel Spolsky, a programmer working in New York City, about software and software companies.
www.joelonsoftware.com
 
Amazon.com Software: Computer & video games, business, accounting ...
Online shopping for computer & video games, business & office productivity software, software from Microsoft, Apple, Adobe & more; accounting, antivirus, ...
www.amazon.com
 
IBM Software - Home Page
IBM home page for all of its software products, including Lotus and Tivoli, with keyword search, category browse and AZ product names.
www.ibm.com
 
Opera web browser: Homepage
Copyright © 2006 Opera Software ASA. All rights reserved. Skip navigation. Opera Software ... Copyright Opera Software ASA . All rights reserved. ...
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Google Directory - Computers > Software
Search only in Software Search the Web ... Software Categorized by Letter: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ...
www.google.com
 
 

 
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