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Bios Term
BIOS - Basic Input Output System The central processing unit of a computer needs to communicate with the many hardware devices installed in your computer. The BIOS of a computer contains a piece of software that enables the CPU to communicate...
Desktop Security Software Risks - Part 2
This is the third in a series of articles highlighting reasons why we need a new model for anti-virus and security solutions.
Reason #2: the Desktop Security Software Risks
The risks of placing software on the desktop are such that I will...
Insurance Service Office upgrades its gomembers’ meetingtrak solution
[Herndon, VA] --- gomembers, Inc. (http://www.gomembers.com) announced today that the Insurance Service Office (ISO: www.iso.com) has elected to upgrade to the latest version of gomembers’ meetingtrak software, as well as adding the etrak module for...
Top Model Ashton Gray Launches Live Video Chat Site
Montreal (PRWEB) May 26, 2004 -– A busy 12 months for Canuck model Ashton Gray culminated recently with her new venture: www.ashtongrayslivemodels.com, a web site featuring Gray and other models in a live video chat environment. In the year before...
"WARNING: Do not buy a computer until you read this
On a perfect summer day in 1997, life as I knew it was changed forever. I lost all trust in the human race, and felt my life was over -- but I vowed to seek vendetta in the most violent way. Yes, the taste of blood was in my mouth… Okay, so maybe...
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Using Help Desk Software to Improve and Boost Efficiency
The computer age has broken many barriers and has a finger in
almost every aspect in our daily lives. It has made life easier
for so many businesses and has eliminated the need for countless
hours of manual labor. In the world of customer service,
computers have provided efficient and expeditious service in
catering to all the customers needs. The assistance computers
have provided has been irreplaceable and with the development of
newer software with more features has provided companies the
opportunity to increase their affectivity and their
productivity. Such in the case of providing information and
assistance to many clients, help desks have been provided a
tremendous boost with help desk softwares.
Help desk softwares provide lots of benefits, they can: reduce
customer downtime, reduce support call numbers, improve
efficiency, increase customer satisfaction, improve
communications and identify problems in your products and
services to name a few. These help desk softwares are easy to
install, very simple to use, compatible with most operating
systems and an employee doesn't need a degree in computer
programming or have to be an expert in computer software to
operate it. Only minimal training is required and anyone can use
it. They can also provide reports on the performance of your
help desk and your products and services. This is a great
convenience for any company.
There are many help desk software available in the market. The
internet has many sites that offer help desks software that
presents the features stated above and much more. Technical
teams from these sites will help you in setting up the system
and provide training on how to use them. Managing your help desk
for your customers or for your employees has never been easier.
This is an investment that can pay for itself in just a short
time.
But just what is a help desk? A help
desk is the term called
for a team wherein they provide information, assistance and
solutions to problems that may concern anything. They can be for
in-house where employees can ask for assistance regarding their
computers or such, or they can be for outbound and inbound
calls, where services may range from marketing to providing
information and assistance. Many companies know have help desks
in their structure, they can be accessed via a toll-free number
where their customers may call for assistance or via the
internet where they can email their issues and concerns. These
help desks usually consists of levels wherein the first level is
the front line wherein they receive the frequently asked
questions or common problems. If issues are not resolved or a
solution is not brought in, they are transferred to a higher
level until the issue has been cleared.
To help facilitate these help desks, help desk softwares are
needed. These help desks softwares manage all the calls and
operations done electronically to automatically divide the calls
and make the delivery of service efficient. The help desk
software also records all the transactions and keeps a record
for future reference like reports or as a precedent for similar
problems. Aside from that, many help desk softwares are coming
up with more features to make help desks more efficient and
productive.
Make your company a competitive force and use help desk software
to boost your help desks efficiency. Watch your sales grow and
your productivity soar, help desk software are here to help you.
About the author:
Online entrepreneur Sara Jenkins, is dedicated to helping others
and their needs to succeed in life by offering free tips
everyday. To learn more about her free tips program, and to sign
up for her FREE how-to articles and FREE bonus how-to books and
resources, visit www.HelpDesksWare.com
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| Tucows Downloads - Download Freeware and Shareware Software |
| Download freeware, shareware, and demos. Maintains over 45000 software titles that are tested, rated, reviewed and ready to download. |
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| Free Software Downloads and Software Reviews - Download.com |
| Download shareware, freeware and Demo software for PC, Mac, Linux, and Handhelds categorized into categories, plus software reviews. |
| www.download.com |
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| Computer software - Wikipedia, the free encyclopedia |
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| Shareware.com - Search for shareware programs and free software ... |
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| IEEE Software |
| IEEE Computer Society's magazine covering all aspects of software, including software engineering. |
| www.computer.org |
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| ZDNet's Software Directory is the Web's largest library of software downloads. Covering software for Windows, Mac, and Mobile systems, ZDNet's Software ... |
| downloads.zdnet.com |
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| FSF - The Free Software Foundation |
| Free software is a matter of liberty not price. Think of "free" as in "free speech". |
| www.fsf.org |
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| Apple - Software |
| Software products for your digital life. ... The perfect addition for professional review. QuickTime Broadcaster. Encoding software for live events. ... |
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| Open Directory - Computers: Software |
| In Partnership with AOL Search. about dmoz | report abuse/spam | help. the entire directory, only in Computers/Software. Top: Computers: Software (38471) ... |
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| freshmeat.net: Welcome to freshmeat.net |
| About: The Web browser is probably the most frequently used software today, ... Web professionals can use the software for functional testing and regression ... |
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| Software - GNU Project - Free Software Foundation (FSF) |
| Listing of the GNU software packages. |
| www.gnu.org |
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| Sun Software |
| Get enterprise-class software--Solaris 10 OS, the Java Enterprise System, ... Sun Java StorageTek Software reduces cost and complexity with a single, ... |
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| Joel on Software |
| A weblog by Joel Spolsky, a programmer working in New York City, about software and software companies. |
| www.joelonsoftware.com |
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| Amazon.com Software: Computer & video games, business, accounting ... |
| Online shopping for computer & video games, business & office productivity software, software from Microsoft, Apple, Adobe & more; accounting, antivirus, ... |
| www.amazon.com |
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| IBM Software - Home Page |
| IBM home page for all of its software products, including Lotus and Tivoli, with keyword search, category browse and AZ product names. |
| www.ibm.com |
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| Opera web browser: Homepage |
| Copyright © 2006 Opera Software ASA. All rights reserved. Skip navigation. Opera Software ... Copyright Opera Software ASA . All rights reserved. ... |
| www.opera.com |
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| Google Directory - Computers > Software |
| Search only in Software Search the Web ... Software Categorized by Letter: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ... |
| www.google.com |
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