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Building Teams --You see it everywhere
A college football team has it. A corporation has it. Even a growing family has it. These three organizations share a common desire to build their prospective teams. For example, a college football team continually needs to bring in new players...
Five Leadership Secrets For Challenging Times
We consistently face new and ever growing challenges in the workplace such as reorganizing, downsizing, and “left out sizing.” We are faced with the question, “How do we lead in this storm of change?” It may seem difficult at times and the decisions...
Local Trucking Jobs Are Very Popular For Those Who Want To Stay Close To Home
Ever since ancient times, civilization has been aware of the
benefits of teak. The wood is easy to work with, and its
resistance to decay has made it not only a popular timber tree,
but also a valuable resource. The strong structural...
Science Toys are Intelligent Toys
My son Jack had been quietly playing with his Meccano
set when we heard him scream, sweet!
What a cool toy, my friend Dave said, it's a ferris wheel . It's a solar powered ferris wheel, said Jack.
Dave asked me, How did you get him to...
You Mean I Need to Promote Myself to Get a Promotion? 5 Promotion Secrets to Get the Job You Want!
Time and time again I hear the following from students in my career advancement workshops:“My work speaks for itself…I shouldn’t have to tell anyone about my skills.”“Why did they hire from the outside, I am already doing...
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Courtesy In The Workplace--"Can You Say, Thank You?"
”Thank You” is such a beautiful phrase. When you say, thank you, it makes a world of difference. Recent research suggests that discourtesy in the workplace is rapidly becoming an increasing dilemma for businesses and organizations. Workplace incivility is growing, including an increase in bad manners, rudeness, coarseness, vulgarity, and a lack of respect.
In 1999, researchers Pearson, Andersson, and Porath at The University of North Carolina Business School determined that incivility in the workplace can impact company profits due to lost productivity and employee turnover. Their studies indicated the significance of this impact as follows: people who experience rude behavior on the job quit their jobs (12%), lose work time (52%), and deliberately decrease their work effort (22%). However the most disturbing result was that over 78% of those surveyed said that this kind of behavior has worsened in the past decade.
Why Say, “Thank You?”
- It demonstrates that you value courtesy and good manners. Saying thank you for something you have received, no matter how small is a great way to communicate. It shows understanding and encourages a positive reception and acceptance.
- It promotes good health and a successful lifestyle. Extending common courtesy to others demonstrates maturity and a healthy self-esteem.
- It is fundamental to strong interpersonal relationships and in building rapport. It really doesn’t take much to be cordial to others by saying please and thank you as you carry out business and job responsibilities.
How to Form a Thank You Habit
- Learn and practice proper work etiquette. Get back to
basics and focus on how you can make your workplace a more pleasant environment for all—bosses, workers, and customers. Acknowledge in some way each person you meet even if it is only with eye contact, a nod or smile.
- Concentrate on creating pleasant and agreeable experiences for everyone who interacts with you. Be gracious and considerate. Watch for uncivil behavior. Every day you are presented with situations that allow you to show common courtesy and consideration to others. Be proactive and take advantage of every opportunity to be cordial.
- Minimize any “It’s-All-About-Me” tendencies. Instead “Do unto Others as You Would Have Them Do Unto You” by displaying empathy and finding opportunities to increase your connection. Remember how it feels when someone insults you or is rude to you. Think about what you can do to improve civility in your work unit, team or department. Then, just do it!
- Be sincere and genuine. Your efforts must be honest and heartfelt. Being courteous comes not from your head but from your heart. If your actions do not match your words, then your efforts will be in vain.
Never underestimate the power of a Thank You! Take time to acknowledge and extend courtesy to someone today!
About the Author
Althea DeBrule, entrepreneur & seasoned human resources executive, has helped people achieve their career goals for more than 30 years. She is recognized for her bottom line and practical application of career transition & development strategies in a way that compels action. To discover how Althea can help you take your career to a new level, visit http://www.extreme-career-makeover.com/
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