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Informative Articles

How Does VoIP Work?
VoIP is said to be the technology of the future because it allows us to do things that were impossible just five years ago. Now, instead of having a public telephone network the VoIP technology allows you to use your broadband connection to...

Stay Connected With Your Downline Using Free VoIP
Over the last few years I have noticed a large amount of my downline, sponsors and clients often have terrible phone calling plans depending on where they live. One of the top skills we as sponsors in our programs continually teach our teams to...

Voice Over Internet Protocol (VoIP) - All the Information You Need
VoIP technology is revolutionary in that it combines internet access with telephone service therefore utilizing the same technology for two very different things. Now, instead of having a traditional phone connection, VoIP technology enables you...

VoIP Telephony: Is It the Right Fit for You?
Itís everything you ever wanted to know about VoIP but were afraid to ask. That may be dramatizing it a little, but as the new technology buzz in business it may be a little intimidating for some potential users. In fact there are many residences...

What Is VoIP Security?
Security is an obvious concern when it comes to any sort of technology, but even more so with any technology that is run through the Internet. Because VoIP runs through the Internet any information can be intercepted by anyone at any time....

5 Reasons Your Business Should Switch to VoIP

Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. Here is an overview of five reasons that your business should make the switch to VoIP.

VoIP Reduces Cost

Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.

The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

VoIP is perfect for Call Centers

VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less.

The Integration of data, audio, and web based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money.

VoIP is better for Mobile


Many companies employ mobile workers. Mobile Employees have typically used cell phones at the company's expense to stay in touch during the day. By utilizing VoIP Mobile Employees can remain virtually connected with the company, and the company saves money on fees.

When mobile employees rely on cell phones, many times a customer will call the main office, only to hear a message or be told the worker's cell phone number. This requires the customer to hang up and call the employee on their cell phone- increasing the chance that the employee will lose the sale. By using VoIP, a call is instantly routed to the mobile employee and productivity increases.

Since VoIP integrates many other technologies, including E-mail, mobile employees are able to conduct many more transactions with one application.

VoIP allows Real Time Global Conferencing

Global conferencing and training can put a burden on a business. Attempts to reach employees worldwide are not only expensive but time consuming as well. With VoIP technology businesses can avoid conferencing costs, and enable secure audio and videoconferences to offices worldwide. By reducing long distance costs, employees are also taking advantage of calling each other and corporate headquarters more frequently.

VoIP offers Flexibility that Ultimately Increases Productivity

VoIP allows greater flexibility. By using a standard VoIP Phone Adapter, you are able to take your telephone number with you. This allows greater productivity by allowing employees to conduct business overseas, while traveling, staying in hotels, etc. Your customers will be able to call you on your regular business phone number, and you won't have to use your cell phone.

Many VoIP services are fully integrated with PC applications such as fax and email. There is greater productivity when employees can integrate their email and phone services with one application. Conduct business with VoIP on your laptop, any time day or night.

With the option to get VoIP phone numbers with area codes throughout the country, and some world wide, businesses can expand by choosing local area codes for the city, state, or country they are targeting.

About the author:

Peter works full time earning an income from the internet by developing websites for customers as well as developing content rich sites in niche markets. Visit VOIP Services for more information.


Voice over IP - Wikipedia, the free encyclopedia
Encyclopedia article with background information, technical details, and the advantages and disadvantages of VoIP.
Voice-Over-Internet Protocol
An overview of VoIP from the Federal Communications Commission. With news, FAQs, factsheets, and findings. -
A wiki that covers VoIP software, hardware, service providers, reviews, configurations, and standards.
Howstuffworks "How VoIP Works"
Voice over Internet Protocol lets you make free long-distance phone calls using your computer. It’s essentially a phone network that uses the Internet ...
VOIP.ORG.UK - The UK resource for IP telephony
UK resource with the emphasis on small businesses and home users. Includes news, reviews, and forums.
Packet8: VoIP Internet Phone Service Provider and Voice Over IP ...
Packet8 offers VoIP Internet Phone Service and Voice Over IP Telephony phone systems.
1-800-TRY-VOIP; do more, pay less. Use a broadband connection and your adapter to make and receive calls using a regular phone.
Vonage - Leading the Internet Phone Revolution
Use your high-speed Internet connection to make all of your phone calls with Vonage digital phone service. Plans start at $14.99 per month.
VoipBuster - The Free* Calls Company
Free* phone calls with the VoipBuster. Call your online friends for free as well as a special selection of popular international destinations.
The VoIP Weblog
OK, VoIP customers, the $24.99 a month party is just about over. ... The issue definitely kept me from switching to a VoIP service for over a year because I ...
IVR Platforms / IVR Hosting / IVR Development
Get to market quickly with our A to Z VoIP platforms and services >> ... Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by ...
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VoIP - Internet Telephony
voip, Internet Telephony Magazine. ... Internet Telephony is the leading VoIP magazine in the world covering all topics VoIP. ...
Convergence & VoIP - Network World
The Convergence & VoIP research center is your source for the latest convergence and VoIP news, analysis and research links from Network World.
VoIP News - Enterprise, Carrier, Small Business VoIP Information
VoIP news, trends, experts, product reviews. Carrier and enterprise-class voice over ip.
O'Reilly Network -- What Is VoIP
Ted Wallingford looks at why the VoIP technology, the key ingredient in Vonage, Skype, Cisco CallManager, and a host of other technology products, ...
What is VoIP? - A Word Definition From the Webopedia Computer ...
This page describes the term VoIP and lists other pages on the Web where you can find additional information.
Access >> VoIP | CNET
EarthLink expands VoIP service. Eight more cities will get access to Net phone service that requires no ... Verizon sues Vonage for VoIP patent infringement ...
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VoIP (Voice Over IP) Solutions - AudioCodes
VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology.


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