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Five Reasons To Buy VoIP
Believe it or not, there are still a few people out there who
just don't get it when it comes to VoIP. With services like
Skype, or Google Talk, it is easy to confuse what a true VoIP
plan really is.
Skype, Google Talk, and the like would be...
Three reasons why you are going to love VoIP
VoIP, or Voice over Internet Protocol, is rapidly becoming a top choice for people wishing to avoid costly telephone service. Why? The system works by allowing you to make phone calls using a computer network, such as your Internet provider. The way...
VoIP and E911 Service
In the event of an emergency, are you capable of receiving the
emergency response from calling 911 that you normally expect
when using a traditional phone line? In the United States as
well as Canada, a 911 call placed from your telephone is...
What Is VOIP and Why Does It Matter?
One of the latest services available online is called Voice Over IP, or VoIP. Its also sometimes called internet telephony or broadband phone service.
VoIP lets users make phone calls using the Internet instead of the regular telephone...
Why VoIP And VoIP Video Phones Are The Next Ipod
In the 1970's it was the cassette tape crushing the 8 track. In the 1980's it was the VHS VCR putting an end to the BETA VCR. In the 1990's DVD's started the beginning of the end for Video Tapes. And in the 2000's, mp3 players and the iPod...
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VoIP Communication: Technology Helps Your Business
Communication has come a long way from the time of smoke
signals. What was new yesterday is considered required today.
Technology advances are fast and furious and to keep ahead in
the business world you must advance along with it, or risk
missing out on the new moon.
The speed and effectiveness of your communication infrastructure
is vital in today's marketplace, where clients expect instant
results. In addition, your ability to virtualize your office is
key in a decentralized and mobile environment. Assisting your
customers and making them feel serviced is vital in a world
where price comparisons can be retrieved in an instant. Service
will set you apart. This is where advanced communication
technology can help.
The following is an example of how Life Communications LLC
assisted a business improve their communications effectiveness,
work product and bottom line. Saran Importers Inc. (name has
been changed) is an importer of many products, including
clothing, undergarments and electronics. They have small offices
in California, Michigan and Texas with their headquarters in
Brooklyn, NY. The Michigan and Texas offices have two salesmen
per location, while the California office has three operations
people and one salesman. The Brooklyn headquarters has 10
operations people and three salesmen. For the sake of
simplicity, the definition of "operations people" is people who
don't travel extensively, while salesmen do.
They had a Lucent Partner system in Brooklyn and small SOHO
(Small Office Home Office) Panasonic multi-phones in the remote
locations. They communicated with the remote locations by
calling them over a regular phone line and with the salesman by
office number or cell phones, which they also gave to the
clients. Some problems arose from this arrangement. The
following are a sample:
- High cost of inter-office communications.
- Multiple places for voice-mail. Hard to manage.
- If the cell phone was dead or otherwise not available the
calls went to voicemail or were lost.
- If a salesman was unavailable for extended periods (more than
one day) it affected communications with clients.
- No call accounting. No management of remote offices.
Life Communications replaced their Lucent system with a
customized PC-based advanced phone system. In the remote
locations they put Voice Over IP (VOIP) phones that communicated
directly with the VoIP phone system over secure private network
DSL lines. This enabled the remote offices to have all the
advanced features of the
main office.
They also setup a feature that enabled the salesman to manage
where they can be reached. In doing so, they would be able to
give out a single phone number that routed through the phone
system. They would direct where the phone would ring or even the
order of where they can be reached and the amount of times it
would ring by each location. If the call would go to voicemail
the voicemail would actually reside on the phone system and a
voice file would be emailed to the salesman. Some salesmen chose
to have a copy, of the voice file, also emailed to the
operations person who handled their accounts.
This solved their problems by doing the following:
- Cut down, drastically, on the cost of inter-office
communications. The costs of the DSL lines are marginalized due
to their dual-use as data lines. All calls between offices are
now as if they are in the same office, they communicate by
calling the extension, not an outside number.
- One place for voice-mail, all located on the phone system.
Cell phone calls are now called by the phone system and if the
salesman is unavailable it puts it in the internal voice-mail.
This allows for easier voice-mail management.
- Due to the advanced routing feature, calls can ring by
multiple places to reach a person who can help the client.
- When salesmen are now unavailable the calls can be
automatically rerouted to another salesman who can help.
- All calls, in all offices, can now be managed and kept track
of. Client communications can be more effectively handled.
This is just a small sample of the improvements made to the
business process. Another advantage to the VoIP system is; as
new features, and advancements, come out they can be integrated
into Saran's current platform. Expandability is also part and
parcel of this VoIP experience; the system can grow as Saran
grows. Cy Yablonsky is a realtor associate at Othello Realty,www.OthelloRealty.com.
Cy has an extensive background in technology and communications
and applies that to the real estate market. Feel free to reprint
this article as long as all links stay live and no changes are
made.
About the author:
Cy Yablonsky is a realtor associate at Othello Realty,www.OthelloRealty.com.
Cy has an extensive background in technology and communications
and applies that to the real estate market. Feel free to reprint
this article as long as all links stay live and no changes are
made.
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| Voice over IP - Wikipedia, the free encyclopedia |
| Encyclopedia article with background information, technical details, and the advantages and disadvantages of VoIP. |
| en.wikipedia.org |
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| Voice-Over-Internet Protocol |
| An overview of VoIP from the Federal Communications Commission. With news, FAQs, factsheets, and findings. |
| www.fcc.gov |
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| voip-info.org - voip-info.org |
| A wiki that covers VoIP software, hardware, service providers, reviews, configurations, and standards. |
| www.voip-info.org |
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| Howstuffworks "How VoIP Works" |
| Voice over Internet Protocol lets you make free long-distance phone calls using your computer. It’s essentially a phone network that uses the Internet ... |
| www.howstuffworks.com |
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| VOIP.ORG.UK - The UK resource for IP telephony |
| UK resource with the emphasis on small businesses and home users. Includes news, reviews, and forums. |
| www.voip.org.uk |
|
| Packet8: VoIP Internet Phone Service Provider and Voice Over IP ... |
| Packet8 offers VoIP Internet Phone Service and Voice Over IP Telephony phone systems. |
| www.packet8.net |
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| Voip |
| 1-800-TRY-VOIP; Voip.com: do more, pay less. Use a broadband connection and your voip.com adapter to make and receive calls using a regular phone. |
| www.voip.com |
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| Vonage - Leading the Internet Phone Revolution |
| Use your high-speed Internet connection to make all of your phone calls with Vonage digital phone service. Plans start at $14.99 per month. |
| www.vonage.com |
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| VoipBuster - The Free* Calls Company |
| Free* phone calls with the VoipBuster. Call your online friends for free as well as a special selection of popular international destinations. |
| www.voipbuster.com |
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| The VoIP Weblog |
| OK, VoIP customers, the $24.99 a month party is just about over. ... The issue definitely kept me from switching to a VoIP service for over a year because I ... |
| voip.weblogsinc.com |
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| IVR Platforms / IVR Hosting / IVR Development |
| Get to market quickly with our A to Z VoIP platforms and services >> ... Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by ... |
| www.voxeo.com |
|
| VoIP |
| Connecting a business to a VoIP network doesn’t require a big, expensive integration overhaul. Quintum’s VoIP access solutions are designed with “integrated ... |
| www.tmcnet.com |
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| VoIP - Internet Telephony |
| voip, Internet Telephony Magazine. ... Internet Telephony is the leading VoIP magazine in the world covering all topics VoIP. ... |
| www.tmcnet.com |
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| Convergence & VoIP - Network World |
| The Convergence & VoIP research center is your source for the latest convergence and VoIP news, analysis and research links from Network World. |
| www.networkworld.com |
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| VoIP News - Enterprise, Carrier, Small Business VoIP Information |
| VoIP news, trends, experts, product reviews. Carrier and enterprise-class voice over ip. |
| www.voip-news.com |
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| O'Reilly Network -- What Is VoIP |
| Ted Wallingford looks at why the VoIP technology, the key ingredient in Vonage, Skype, Cisco CallManager, and a host of other technology products, ... |
| www.oreillynet.com |
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| What is VoIP? - A Word Definition From the Webopedia Computer ... |
| This page describes the term VoIP and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Access >> VoIP | CNET News.com |
| EarthLink expands VoIP service. Eight more cities will get access to Net phone service that requires no ... Verizon sues Vonage for VoIP patent infringement ... |
| news.com.com |
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| Pages tagged with "voip" on del.icio.us |
| All items tagged voip ??? view popular ... SunRocket Internet Phone Service · save this. by dbrogdon to VOIP ... saved by 18 other people ... 3 hours ago ... |
| del.icio.us |
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| VoIP (Voice Over IP) Solutions - AudioCodes |
| VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology. |
| www.audiocodes.com |
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