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An Honest Review of Vonage: A feature-rich, World-ready VoIP
With more players jumping into the already populated space of
Voice over the Internet Protocol (VoIP), the perceptive user has
that much more choice. Vonage is a leading player in this
marketplace with over a million subscribers worldwide in a...
Equipment Options For VOIP Communication
The marriage of computer and telephone technology goes by the funny name of VOIP (Voice Over Internet Protocol). But the cost savings are no laughing matter.
The Simplest Solution -- Headphones
Attach a headset to your computer's sound card and...
How VOIP can mask the size of your Business And Save you a Bundle
Have you heard the buzz about VOIP (Voice Over Internt Protocol)? Basically, it's like communicating over the phone without a phone. Instead you plug your microphone into your computer log on to a website and "boom" you're talking baby. You...
VoIP and E911 Service
In the event of an emergency, are you capable of receiving the
emergency response from calling 911 that you normally expect
when using a traditional phone line? In the United States as
well as Canada, a 911 call placed from your telephone is...
What is VoIP?
VoIP is an acronym for voice over internet protocol. A VoIP, in essence, is a computer phone that allows you to make phone calls from your computer to anyone in the world, e.g., PC to PC, PC to landlines, or PC to cell phones. The voice signal...
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VOIP or IP Telephony Implementations: Tips for Success
Few IT professionals have practical experience in implementing
IP Telephony solutions because there is both a voice and data
component. It is not as simple as loading software on a server,
assigning IP addresses and dropping telephones on employee
desks. The voice professionals understand PBX and voice
technologies and the IT professionals understand LANs and WANs.
Implementing an IP Telephony solution requires expertise in both
the voice and data world. A complete understanding of the two
will ensure success.
As the business community migrates its voice and data systems to
IP telephony, it is important to understand what elements need
to be considered. An IP telephony implementation is very
different than installing a traditional TDM PBX. Consideration
must be given to the following when developing the initial
project plan:
·Assessment and planning of current voice and data
infrastructure
·Network readiness (QOS, capacity, network management, security,
IP addressing, etc.).
·Voice and Data Infrastructure preparation (cabling, power,
etc.).
·Equipment or data room preparation (back up power, cooling,
etc.).
·Integration of applications such as Voice mail, ACD or branch
office solutions.
·Validation of System design.
·New goals and expectations from affected departments.
·Organization readiness (aptitude and training of voice, data
and user groups).
·Risk Assessment.
·Sign Off of the Project Plan by all team members
Now that the project plan outline is developed, take the
following items into account to ensure project success:
·Ensure the Project timeline is realistic.
·It is imperative that the voice people talk to and understand
the data people.
·Order any Telco services well in advance of assumed time frames.
·IP Telephony will require more planning than you expect.
·Have regular POTS circuits in place for back
up.
·Ensure the IP Telephony PBX or Server supports POTS analog
circuits or telephones.
·Treat station reviews as an important task.
·All PC's connected to IP Telephone sets must have all the
latest patches loaded.
·IP Telephone sets require power to operate. What's your power
continuance plan?
·Simplify your LAN architecture.
·Communication is key to users and department leaders.
·Minimize the number of vendors in your architecture.
·Identify any potential hidden and often overlooked costs of
implementation.
·Don't underestimate the importance of network management.
·Prepare and draw out all call flows including the call center
and voice mail back door.
·Analyze voice traffic and understand trunking traffic studies.
·Don't upgrade your data network at the same time of IP PBX
cut-over.
·Make sure all software is compatible.
·It is useful to develop a multi-phase plan.
·Watch out for alarm circuits, HVAC and fire safety equipment
circuits.
·Elevator telephones, Overhead Paging?
·Test, test, test.
·Any 911 issues?
·Address any additional network security concerns.
·Ensure all users are properly trained.
·Develop a post cutover action plan.
·Do not try to save money on the installation.
This is by no means a comprehensive plan as every project is
unique, but I hope that you may have found some items to
consider that maybe would have been overlooked.
About the author:
John Leonardelli, President, Gale Force Communications. John
brings 20 years of voice, data and wireless telecommunications
experience in various sales, management and operational roles.
John is a Certified IP Telephony Expert where his expertise has
been focused on IP Telephony, Contact Centre and complex
technical solutions. John has a degree in Electronics
Engineering, Telecommunications and Sales Management.
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| Voice over IP - Wikipedia, the free encyclopedia |
| Encyclopedia article with background information, technical details, and the advantages and disadvantages of VoIP. |
| en.wikipedia.org |
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| Voice-Over-Internet Protocol |
| An overview of VoIP from the Federal Communications Commission. With news, FAQs, factsheets, and findings. |
| www.fcc.gov |
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| voip-info.org - voip-info.org |
| A wiki that covers VoIP software, hardware, service providers, reviews, configurations, and standards. |
| www.voip-info.org |
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| Howstuffworks "How VoIP Works" |
| Voice over Internet Protocol lets you make free long-distance phone calls using your computer. It’s essentially a phone network that uses the Internet ... |
| www.howstuffworks.com |
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| VOIP.ORG.UK - The UK resource for IP telephony |
| UK resource with the emphasis on small businesses and home users. Includes news, reviews, and forums. |
| www.voip.org.uk |
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| Packet8: VoIP Internet Phone Service Provider and Voice Over IP ... |
| Packet8 offers VoIP Internet Phone Service and Voice Over IP Telephony phone systems. |
| www.packet8.net |
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| Voip |
| 1-800-TRY-VOIP; Voip.com: do more, pay less. Use a broadband connection and your voip.com adapter to make and receive calls using a regular phone. |
| www.voip.com |
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| Vonage - Leading the Internet Phone Revolution |
| Use your high-speed Internet connection to make all of your phone calls with Vonage digital phone service. Plans start at $14.99 per month. |
| www.vonage.com |
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| VoipBuster - The Free* Calls Company |
| Free* phone calls with the VoipBuster. Call your online friends for free as well as a special selection of popular international destinations. |
| www.voipbuster.com |
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| The VoIP Weblog |
| OK, VoIP customers, the $24.99 a month party is just about over. ... The issue definitely kept me from switching to a VoIP service for over a year because I ... |
| voip.weblogsinc.com |
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| IVR Platforms / IVR Hosting / IVR Development |
| Get to market quickly with our A to Z VoIP platforms and services >> ... Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by ... |
| www.voxeo.com |
|
| VoIP |
| Connecting a business to a VoIP network doesn’t require a big, expensive integration overhaul. Quintum’s VoIP access solutions are designed with “integrated ... |
| www.tmcnet.com |
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| VoIP - Internet Telephony |
| voip, Internet Telephony Magazine. ... Internet Telephony is the leading VoIP magazine in the world covering all topics VoIP. ... |
| www.tmcnet.com |
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| Convergence & VoIP - Network World |
| The Convergence & VoIP research center is your source for the latest convergence and VoIP news, analysis and research links from Network World. |
| www.networkworld.com |
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| VoIP News - Enterprise, Carrier, Small Business VoIP Information |
| VoIP news, trends, experts, product reviews. Carrier and enterprise-class voice over ip. |
| www.voip-news.com |
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| O'Reilly Network -- What Is VoIP |
| Ted Wallingford looks at why the VoIP technology, the key ingredient in Vonage, Skype, Cisco CallManager, and a host of other technology products, ... |
| www.oreillynet.com |
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| What is VoIP? - A Word Definition From the Webopedia Computer ... |
| This page describes the term VoIP and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Access >> VoIP | CNET News.com |
| EarthLink expands VoIP service. Eight more cities will get access to Net phone service that requires no ... Verizon sues Vonage for VoIP patent infringement ... |
| news.com.com |
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| Pages tagged with "voip" on del.icio.us |
| All items tagged voip ??? view popular ... SunRocket Internet Phone Service · save this. by dbrogdon to VOIP ... saved by 18 other people ... 3 hours ago ... |
| del.icio.us |
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| VoIP (Voice Over IP) Solutions - AudioCodes |
| VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology. |
| www.audiocodes.com |
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