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5 Benefits to Adding VoIP
There are many benefits and advantages to switching from PSTN-
Public Switched Telephone Network. VoIP technology is growing
and changing every day. Major corporations are transferring
their business needs over to VoIP and households worldwide...
VoIP is the new communication paradigm
In a world where things happen pretty quickly, there is a quiet revolution going on around the world. It has been ten or more years in the making and threatenining to force a new paradigm shift in communication. Having its debut in Israel, and...
VoIP - Saving on the Bundle
The use of VoIP services is really in it's infancy at the present time, and like an infant will grow as time moves forward.
While the business community has been on the forefront of the use of VoIP and broadband phone services, it's use is...
VoIP Service Provider A vs. VoIP Service Provider B
Copyright 2005 Gobala Krishnan While doing research on the Internet, I realized that most people are absolutely confused when it comes to selecting a VoIP or broadband phone service provider. I can't say I blame them either, when you consider that...
VoIP vs. Analog
Many people today prefer VoIP to Analog phones. Analog or traditional phones are losing the battle against VoIP when it comes to cost effectiveness, standards, quality, and ease of use. VoIP stands for Voice over Internet Protocol and VoIP is the...
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VoIP Telephony: Is It the Right Fit for You?
It’s everything you ever wanted to know about VoIP but were afraid to ask. That may be dramatizing it a little, but as the new technology buzz in business it may be a little intimidating for some potential users. In fact there are many residences and small businesses that are overlooking a potentially cost-effective service because it is misunderstood as a technology reserved for high-tech companies. While there are many advantages, there are also drawbacks that you should be aware of. Here is some basic information to help you get started:
What is VoIP?
VoIP, or Voice over Internet Protocol, technology allows you to make and receive calls the same way as with traditional phone lines, but the connections are routed through the Internet through a high-speed broadband connection. Why go through the Internet? Because bypassing the traditional phone line may save you money. The technology has improved to the point that there are no special instructions and no extra numbers to dial; just pick up your phone and dial as usual. Yoom Nguyen of 24VoIP, www.24voip.com explains, “More businesses, including small businesses, would be implementing a VoIP solution if they understood the cost-savings and efficiency it offered.”
Who can use VoIP telephony?
Nearly anyone. Though many large companies have already transitioned to VoIP telephony solutions they are not the only potential beneficiaries of its allowances. Small businesses, home-offices and even residences can enjoy VoIP’s flat rates and abundant features. While there are minor equipment requirements, including a high-speed connection, there are no size or usage requirements that might limit a business from subscribing.
What features does VoIP offer?
VoIP solutions offer services familiar to the traditional lan-line phone including caller ID, call waiting, hold and transfer, and voicemail in addition to many special features that are especially appealing to small and home based businesses.
For mobile users and frequent travelers:
Voicemail messages can be routed to your personal email and listened to using the proper software. Simultaneuos ring is available and allows incoming calls to ring your cell phone, office phone and any other phone at the same time to ensure that you don’t miss calls while out on the road. Most important to mobile users is the flexibility in that VoIP does not tie you down to any one location. Anywhere that you can find a reliable Internet connection, including home and hotels, you can receive phone service.
For mid-size to large business and enterprise needs:
VoIP allows your company to support hundreds of employees in one building or hundreds of employees and offices across the country. Auto-attendants can route to extensions within the building, across town, or around the world. VoIP offers the ability to centralize offices under one main PBX, reducing phone bills for inter-office calls and allowing a single administrator to handle changes across the company.
Who might not benefit from VoIP?
Residences and local small businesses that do not make many long-distance calls may not see the full cost savings possible from VoIP services. While they may still benefit from the features offered, including simultaneous ring and email retrieval, the costs of installing should be considered before making
the purchase.
Residences and businesses that make a large number of international calls should also consider if cost savings will be fully realized. Many VoIP providers who advertise free long distance are referring to domestic calls, sometimes including Canada, but providers may charge an additional fee for international calls. Most often the rates are still reasonable, but you should request a cost chart for review before you sign up.
What do I need to know before signing up?
You may need to purchase some special equipment. In order to maintain a quality connection you will need a DSL, cable modem or satellite connection with a minimum connection speed of 64k. You may find providers who will install VoIP on a lesser connection but expect your calls to be frequently interrupted and suffer from distracting voice distortions, especially if the connection is shared by a computer. In addition to the Internet connection, you will need to either replace your existing phone with an IP phone or purchase an adapter that will allow you to hook up a traditional phone to the broadband connection. Further, a router may be needed to allow you to simultaneously connect to the Internet on your computer while talking on the phone. Your VoIP provider should be able to provide these products for you, but will most likely charge for them as part of the installation costs.
Also important to consider is the current incompatibility of VoIP and 911 emergency services. Because of the portability of these connections there is not currently a system of determining the location of a specific VoIP phone and 911 operators cannot always determine the correct physical location of an incoming call. For example, your phone may be registered at your home address but you might be working from a hotel in Cleveland when you need to make an emergency call. For this reason, The FCC (Federal Communications Commision) has recently mandated a solution to this issue and providers plan to have their solutions available by the end of the year. In the meantime, if you are a subscriber you should have a clear understanding of the limitations and inform children and babysitters of how to make an emergency call. For more, visit the FCC website at http://www.fcc.gov/cgb/consumerfacts/voip911.html.
How to Get Started
There is no contesting that VoIP solutions are a reliable investment in todays market, but you’ll want to find out exactly how it can meet your own business or residential needs by evaluating the advantages and the disadvantages. If you’d like to learn more about the service and how it can apply to your needs, consult with your Information Technology provider to find out if they offer VoIP or if they can refer you to a reliable VoIP provider. To learn more about cost and functionality, visit www.24voip.com.
About the author:
Byline: Shannon Southway is the Director of Strategic Relations & Quality Assurance for E-Integration, Inc., a provider of Information Technology services and solutions. E-Integration, Inc. owns and operates 24VOIP.com and ArtistsHeaven.com an art and fine craft emarketplace. Shannon can be reached at shannon@e-integration.net More information: http://www.e-integration.net
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| Voice over IP - Wikipedia, the free encyclopedia |
| Encyclopedia article with background information, technical details, and the advantages and disadvantages of VoIP. |
| en.wikipedia.org |
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| Voice-Over-Internet Protocol |
| An overview of VoIP from the Federal Communications Commission. With news, FAQs, factsheets, and findings. |
| www.fcc.gov |
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| voip-info.org - voip-info.org |
| A wiki that covers VoIP software, hardware, service providers, reviews, configurations, and standards. |
| www.voip-info.org |
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| Howstuffworks "How VoIP Works" |
| Voice over Internet Protocol lets you make free long-distance phone calls using your computer. It’s essentially a phone network that uses the Internet ... |
| www.howstuffworks.com |
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| VOIP.ORG.UK - The UK resource for IP telephony |
| UK resource with the emphasis on small businesses and home users. Includes news, reviews, and forums. |
| www.voip.org.uk |
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| Packet8: VoIP Internet Phone Service Provider and Voice Over IP ... |
| Packet8 offers VoIP Internet Phone Service and Voice Over IP Telephony phone systems. |
| www.packet8.net |
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| Voip |
| 1-800-TRY-VOIP; Voip.com: do more, pay less. Use a broadband connection and your voip.com adapter to make and receive calls using a regular phone. |
| www.voip.com |
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| Vonage - Leading the Internet Phone Revolution |
| Use your high-speed Internet connection to make all of your phone calls with Vonage digital phone service. Plans start at $14.99 per month. |
| www.vonage.com |
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| VoipBuster - The Free* Calls Company |
| Free* phone calls with the VoipBuster. Call your online friends for free as well as a special selection of popular international destinations. |
| www.voipbuster.com |
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| The VoIP Weblog |
| OK, VoIP customers, the $24.99 a month party is just about over. ... The issue definitely kept me from switching to a VoIP service for over a year because I ... |
| voip.weblogsinc.com |
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| IVR Platforms / IVR Hosting / IVR Development |
| Get to market quickly with our A to Z VoIP platforms and services >> ... Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by ... |
| www.voxeo.com |
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| VoIP |
| Connecting a business to a VoIP network doesn’t require a big, expensive integration overhaul. Quintum’s VoIP access solutions are designed with “integrated ... |
| www.tmcnet.com |
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| VoIP - Internet Telephony |
| voip, Internet Telephony Magazine. ... Internet Telephony is the leading VoIP magazine in the world covering all topics VoIP. ... |
| www.tmcnet.com |
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| Convergence & VoIP - Network World |
| The Convergence & VoIP research center is your source for the latest convergence and VoIP news, analysis and research links from Network World. |
| www.networkworld.com |
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| VoIP News - Enterprise, Carrier, Small Business VoIP Information |
| VoIP news, trends, experts, product reviews. Carrier and enterprise-class voice over ip. |
| www.voip-news.com |
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| O'Reilly Network -- What Is VoIP |
| Ted Wallingford looks at why the VoIP technology, the key ingredient in Vonage, Skype, Cisco CallManager, and a host of other technology products, ... |
| www.oreillynet.com |
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| What is VoIP? - A Word Definition From the Webopedia Computer ... |
| This page describes the term VoIP and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Access >> VoIP | CNET News.com |
| EarthLink expands VoIP service. Eight more cities will get access to Net phone service that requires no ... Verizon sues Vonage for VoIP patent infringement ... |
| news.com.com |
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| Pages tagged with "voip" on del.icio.us |
| All items tagged voip ??? view popular ... SunRocket Internet Phone Service · save this. by dbrogdon to VOIP ... saved by 18 other people ... 3 hours ago ... |
| del.icio.us |
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| VoIP (Voice Over IP) Solutions - AudioCodes |
| VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology. |
| www.audiocodes.com |
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