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5 Reasons Your Business Should Switch to VoIP
Today, many businesses are choosing to unplug and go with VoIP
technology. There are many advantages for using VoIP including
cost effectiveness, greater productivity, and the incorporation
of data, audio, and video all intertwined in one...
A Little Help To Find You A VoIP Phone
Here's a collection of resources to help you learn what you REALLY need to know before you get yourself a VoIP Phone. Might help you make the best educated choice for YOU. CNet has an excellent extensive comparison and review of a number of...
....The Straight Scoop On Business VoIP....
VoIP, or Voice Over Internet Protocol, is an enigma for many. There are many flavors of VoIP and many pros and cons that you need to be aware of when considering which service to choose. One goal of this article is to help you decipher through the...
Three reasons why you are going to love VoIP
VoIP, or Voice over Internet Protocol, is rapidly becoming a top choice for people wishing to avoid costly telephone service. Why? The system works by allowing you to make phone calls using a computer network, such as your Internet provider. The way...
What Is VoIP
VoIP stands for; Voice Over Internet Protocol. What VoIP does is it converts the voice signal from your telephone into a digital signal that travels over the Internet. This means NO phone charges! And this is why VoIP is such a buzz word today. ...
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What Is VoIP and How Does It Work
Introduction
The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over IP or VOIP for short. If you have never heard of VOIP before, then the following article will change the way you think about how long distance phone calls are being made now, and about how all phone calls will be made in the future. Voice Over IP (VOIP) is a method for turning analogue audio signals into digital data that can be transferred over the internet.
You may be asking yourself how this is useful. Well think about it for a few seconds. If it is possible to turn analogue signals into digital data, then VOIP can turn a standard internet connection into a method for placing phone calls anywhere in the world virtually free, except for your internet service fee, enabling you to bypass the phone companies entirely.
Voice Over IP (VOIP) has the potential to completely revolutionise the way the worlds phone systems operate. There are many VOIP service providers that have been around for a while, and are growing steadily. Now the worlds leading telecommunications operators are waking up to the endless possibilities of this new technology, setting up VOIP calling centres around the world and promoting the sales of Voice Over IP phone systems.
Making a call
With VOIP phone systems it is possible to make a call in one of three ways:
ATA (gateway) – The simplest way to make a VOIP phone call is through the use of ATA’s (analogue telephone adaptor) sometimes called gateways. These devices enable you to make use of your existing standard analogue phones. You simply plug your standard handset into the ATA (gateway) then connect the ATA to your computer or your internet connection, enabling you to make VOIP calls. An ATA takes the analogue signal from your standard phone and turns it into a digital signal that ready for transmission over the internet. Some ATA’s (gateways) come with additional software that is loaded onto a host computer, enabling you to configure it for VOIP accurately.
IP Phones – These handsets look just like normal standard handsets. They have an RJ 45 Ethernet connector instead of the standard RJ 11 connectors. These phones have all the necessary software and hardware to handle VOIP calls already built in them. They connect directly to your router, providing a very fast and cost effective entry into the world of Voice Over IP.
Computer to computer – This is the easiest way to make use of the VOIP technology. There are many companies offering cost effective software that you can use for this type of VOIP. Usually the only charge you pay is the monthly one from your internet service provider, even for long distance calls. All you need is a microphone, speakers, a suitable sound card and a fast internet connection.
Chances are that you have already made a VOIP call without even realising it. The major phone companies already use VOIP to route thousands of long distance calls through a circuit switch and into an IP gateway. This is then received by a gateway at the other end and then routed to another local circuit switch. More and more companies are installing VOIP phone systems, and the technology will grow and grow until it finds its way into every business and household across the globe.
VoIP Features
Because with VOIP you can make calls from anywhere you have access to a broadband connection, users can take their IP phones or ATA’s with them on trips and still have access to what is essentially their home phone.
Some people use a softphone to access their VOIP service. A softphone is a specially developed software application that loads the VOIP service onto your desktop computer or laptop. Some even have an interface on the screen that looks like a traditional phone. These softphone applications allow you to place VOIP calls from your laptop; anywhere in the world you have access to a broadband
connection.
Most traditional phone companies charge you for extra features that are added to your account. With VOIP service providers these usually come as standard. Features such as:
1. Caller ID
2. Call Waiting
3. Call Transfer
4. Repeat Dialling
5. Return Call
6. Three-Way Dialling
Some VOIP service providers also offer advanced call filtering features. These additional features allow you to decide how calls to a specific number are handled by using caller ID information. They allow you to:
1. Forward the call to a particular number
2. Send the call directly to voicemail
3. Give the caller a busy signal
4. Play a "not-in-service" message
Many VOIP services also allow you to check your voicemail over the internet or attach messages to an e-mail that is sent to your computer or PDA. It’s best to check with VOIP phone system suppliers and service operators exactly what features they offer as package and service prices vary greatly.
There are many other cost saving benefits that arise from a streamlined VOIP phone system network. For the network administrators, a VOIP phone system means they only have one network to maintain instead of two. The portability of the phone system is also greatly simplified. This is because most VOIP phone systems can be configured using a web interface, which can be managed by the network administrator. The MAC (move, add, change) process is made much easier, and you will not have to call your system/service provider for every MAC you carry out. All this means lower ongoing costs for your company.
Another cost saving for companies who implement a VOIP system is, because multiple offices, no matter where they are in the world are seamlessly connected, they can share many of the features VOIP can offer, such as:
1. One single receptionist
2. Auto attendant facilities
3. Voice mail system
Choosing a VOIP phone system
If you have decided that a VOIP phone system is the right step for your company, next you need to determine which of your existing telephone equipment you are able to keep. The potential cost savings that can be made through using any existing digital equipment are huge. Many digital phone systems can be IP enabled using minor hardware additions and software upgrades.
When shopping around for potential systems you need to be certain of the features they provide as standard and which are optional cost extras. You also need to be certain of exactly what is included with the system. Many suppliers claim to include everything you need, but standard components can vary from one company to the other. So you need to sure you are comparing equivalent systems when approaching potential suppliers.
You will also need to enquire about the compatibility of existing equipment. The technology used in many VOIP systems may affect the implementation of any existing telephone hardware.
You will also need to ensure that any devices such as fax machines, credit card processors, and security systems etc can be integrated into your new VOIP phone system. You should make any potential vendor aware of such devices so they can provide you with a suitable phone system for your requirements.
Finally, do not try to save money by buying used VOIP phone systems. Remember VOIP is a new technology, so even last years equipment is outdated. Also the installation cost will still apply whether the system is new or second hand, and the service costs may even be higher due to reliability issues. To put it simply it just isn’t worth the hassle, the higher secondary costs will wipe out any potential saving.
Thanks for reading,
Jason
About the Author
Jason Morris is co-author, search engine optimization and marketing consultant of Business Phone Systems Direct. Specialists in the supply and installation of business phone systems and accessories
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| Voice over IP - Wikipedia, the free encyclopedia |
| Encyclopedia article with background information, technical details, and the advantages and disadvantages of VoIP. |
| en.wikipedia.org |
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| Voice-Over-Internet Protocol |
| An overview of VoIP from the Federal Communications Commission. With news, FAQs, factsheets, and findings. |
| www.fcc.gov |
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| voip-info.org - voip-info.org |
| A wiki that covers VoIP software, hardware, service providers, reviews, configurations, and standards. |
| www.voip-info.org |
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| Howstuffworks "How VoIP Works" |
| Voice over Internet Protocol lets you make free long-distance phone calls using your computer. It’s essentially a phone network that uses the Internet ... |
| www.howstuffworks.com |
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| VOIP.ORG.UK - The UK resource for IP telephony |
| UK resource with the emphasis on small businesses and home users. Includes news, reviews, and forums. |
| www.voip.org.uk |
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| Packet8: VoIP Internet Phone Service Provider and Voice Over IP ... |
| Packet8 offers VoIP Internet Phone Service and Voice Over IP Telephony phone systems. |
| www.packet8.net |
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| Voip |
| 1-800-TRY-VOIP; Voip.com: do more, pay less. Use a broadband connection and your voip.com adapter to make and receive calls using a regular phone. |
| www.voip.com |
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| Vonage - Leading the Internet Phone Revolution |
| Use your high-speed Internet connection to make all of your phone calls with Vonage digital phone service. Plans start at $14.99 per month. |
| www.vonage.com |
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| VoipBuster - The Free* Calls Company |
| Free* phone calls with the VoipBuster. Call your online friends for free as well as a special selection of popular international destinations. |
| www.voipbuster.com |
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| The VoIP Weblog |
| OK, VoIP customers, the $24.99 a month party is just about over. ... The issue definitely kept me from switching to a VoIP service for over a year because I ... |
| voip.weblogsinc.com |
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| IVR Platforms / IVR Hosting / IVR Development |
| Get to market quickly with our A to Z VoIP platforms and services >> ... Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by ... |
| www.voxeo.com |
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| VoIP |
| Connecting a business to a VoIP network doesn’t require a big, expensive integration overhaul. Quintum’s VoIP access solutions are designed with “integrated ... |
| www.tmcnet.com |
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| VoIP - Internet Telephony |
| voip, Internet Telephony Magazine. ... Internet Telephony is the leading VoIP magazine in the world covering all topics VoIP. ... |
| www.tmcnet.com |
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| Convergence & VoIP - Network World |
| The Convergence & VoIP research center is your source for the latest convergence and VoIP news, analysis and research links from Network World. |
| www.networkworld.com |
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| VoIP News - Enterprise, Carrier, Small Business VoIP Information |
| VoIP news, trends, experts, product reviews. Carrier and enterprise-class voice over ip. |
| www.voip-news.com |
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| O'Reilly Network -- What Is VoIP |
| Ted Wallingford looks at why the VoIP technology, the key ingredient in Vonage, Skype, Cisco CallManager, and a host of other technology products, ... |
| www.oreillynet.com |
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| What is VoIP? - A Word Definition From the Webopedia Computer ... |
| This page describes the term VoIP and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Access >> VoIP | CNET News.com |
| EarthLink expands VoIP service. Eight more cities will get access to Net phone service that requires no ... Verizon sues Vonage for VoIP patent infringement ... |
| news.com.com |
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| Pages tagged with "voip" on del.icio.us |
| All items tagged voip ??? view popular ... SunRocket Internet Phone Service · save this. by dbrogdon to VOIP ... saved by 18 other people ... 3 hours ago ... |
| del.icio.us |
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| VoIP (Voice Over IP) Solutions - AudioCodes |
| VoIP, VoP Chip Processors and Voice over IP packets solutions developed by AudioCodes, leaders in the VoIP market for VoIP equipment and VoIP technology. |
| www.audiocodes.com |
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