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Can You Say No?
As a manager you are constantly being asked to do things - by your boss, by one of your fellow managers, by the head of another department, by one of your staff.
Your working life is a constant bombardment of requests coming from all...
How to Be Happy!
How would you like to have at least an extra hour in your day just for yourself so that you can have more fun?
Well you can you know, you just have to do the following consistently and you'll free up your time so that you can enjoy more of...
Negotiating the Real Estate Contract
Negotiation is the process of communication back and forth in order to reach a joint agreement. There is no "one size fits all" strategy of negotiating a real estate contract. Many of our clients have been very experienced negotiators, and we...
The Benefits of Starting A Home-Based Business
The U.S economy continues to grow and corporations are enjoying large profits, but the majority of Americans still struggle with finances. This is one of the main reasons many people are looking into the benefits that a home-based business can...
Top Ten Online Choices to Get Clients to Choose you Again and Again - Part 2
Did you know that 95% of coaching businesses fail because their owners don't pay enough attention to sales copy?
Whether you are a professional speaker, coach, or entrepreneur, every business wants more clients. Even more, they want to entice...
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Over Deliver - The Key to Customer Satisfaction
Client satisfaction starts with meeting or beating the contractual obligations of the relationship. There are also some intangibles that can help you to over deliver to a client. Meetings In most organizations it’s easy to deliver additional value around meetings, because statistically, most companies run meetings poorly. Capture important notes during your meetings and then deliver your neatly typed notes consistently with your client’s format. Not only will it allow you to capture the main ideas and benefit of important discussions, but it will almost always be appreciated by your client’s team members. Send this as soon after the meeting as possible. Proactively help to define the agendas and outcomes for each meeting. Help keep things on track and try to meaningfully contribute towards these goals. Become highly proficient at running successful meetings. If there are action items for other team members that are critical to your projects success, tactfully contact the team member and offer your help if it makes sense. Keeping the project on track internally helps you accomplish your goals as a consultant and you’ll be viewed favorably as a team player. Reports Delivering quality reports during your client engagement will enhance your image as a consultant because they’re so visible to the internal team members. In your earliest meeting possible get together with the client and define parameters for the report format and content. Every client has different needs so don’t assume that your template doesn’t need to change. Information important to one client is not interesting to another. Define up front what works and then deliver it. As with the rest of your
communications, a picture is worth a thousand words. You or your staff should become proficient at producing flow charts, Gantt charts, performance charts and architectural diagrams. Drawings in your report that communicate an abundance of information make it easy to use.Perfect the art of the executive summary. For busy executives in the client organization, sometimes they’ll only want a one page summary. Make sure it communicates the key issues of the report. If they want more information, they’ll drill down. Accessibility Make it easy to contact you around the clock using email, phone, or mobile. The more you’re as accessible as internal team members the more you will be regarded as one. Have backup plans when you know you’re not going to be available. Proactively contact your clients letting them know if there will be a period of time they won’t be able to get a hold of you and give them some alternative options. Profit Engineering Our company focuses on profit engineered technology, that is, how we maximize the ROI on the technology we deploy. We pay attention to the business process, the costs of the process and try to achieve the best solution possible that will impact the bottom line for our client. And we’re also pretty good at communicating this to the client so they can appreciate our responsible efforts.
Bryan Brandenburg has published 5 books as well as a number of articles both in print and on the internet. He has published almost 30 software programs both for consumers and business. More information can be found at www.vmmg.net. b.brandenburg@vmmg.net
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Amazon.com: Online Shopping for Electronics, Apparel, Computers ... |
Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, ... |
www.amazon.com |
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Amazon.com Books: New & used textbooks, biographies, children's ... |
Online shopping for millions of new & used books on thousands of topics at everyday low prices. |
www.amazon.com |
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Google Book Search |
Google digitizes many books from library collections. If an Old English edition, translation, or study is out of print or hard to locate, one can search for ... |
books.google.com |
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Books - The New York Times Book Review |
Reviews, features, author interviews and book excerpts from the national daily and the Sunday book review. Registration required. |
www.nytimes.com |
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The Online Books Page |
Features over 10000 online books free to the public. |
onlinebooks.library.upenn.edu |
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Barnes & Noble.com - Books, Used & Out of Print, Textbooks ... |
Barnes & Noble.com is the Web's premier destination for Books, DVD, Music, PC & Video Games, Children's titles, Toys & Games, Gift Cards, and more. |
www.barnesandnoble.com |
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The Online Books Page |
Listing over 25000 free books on the Web - Updated December 5, 2006 ... New on online books -- Google Library revs up, and other milestones -- Latest Book ... |
digital.library.upenn.edu |
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Amazon.co.uk: low prices in Electronics, Books, Music, DVDs & more |
UK branch of the online bookseller features large searchable selection of books. |
www.amazon.co.uk |
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AbeBooks: New & Used Books, Textbooks, Rare & Out of Print Books |
Abebooks - Over 80 million new, used, and rare books. |
www.abebooks.com |
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Guardian Unlimited Books |
Extensive site includes news and reviews, critics, authors, first chapters, Top 10s, bestsellers, talk board and games. Offers special sections by genre and ... |
books.guardian.co.uk |
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Books - Salon |
The literary section of Salon features book reviews, interviews, columnists and publishing news. |
dir.salon.com |
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Globe and Mail: Book News |
Presents book reviews and columnist along with best-seller lists and Book Briefs emailed newsletter. Canada. |
www.theglobeandmail.com |
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calendarlive.com - BOOKS & TALKS |
Reviews, features and event listings from the West Coast daily newspaper. |
www.calendarlive.com |
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Book - Wikipedia, the free encyclopedia |
A book is also a literary work or a main division of such a work. ... Books, especially heavy ones, need the support of surrounding volumes to maintain ... |
en.wikipedia.org |
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Books - reviews and literary news from The Times and The Sunday Times |
Book reviews, literary news, literary competitions, weblogs, book quizzes and literature features from The Times and The Sunday Times. |
www.timesonline.co.uk |
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Book World - washingtonpost.com |
The Sunday book review of the national daily newspaper features criticism, columns and an online book club. |
www.washingtonpost.com |
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Internet Public Library: Books |
Books. Rather than continuing to maintain its own index of online texts, the IPL is now pleased to recommend a number of other worthwhile resources for this ... |
www.ipl.org |
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oreilly.com -- Welcome to O'Reilly Media, Inc. |
O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly has been a ... |
www.oreilly.com |
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SF Gate: Entertainment: Books |
Chronicle reviewers pick the best books of the season for the readers on ... Jessica Mitford's children recall the woman they called Decca in a new book. ... |
www.sfgate.com |
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Life - Entertainment News - USATODAY.com |
The latest in entertainment news with movie, TV, book, music and theater reviews, travel tips and tools and original content from USATODAY.com - updated ... |
www.usatoday.com |
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