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11 Ways to Get What You Want - Be a Clever Customer!
There is so much about 'customer service' in the media these days and, well, yes, maybe things aren't what they were. But you can do more, much more as a customer, to get the best results for yourself. It's in your hands... We all want great...
Organizing Your Day
One of the hardest things for most individuals working from home is to stay focused. One of the best ways to stay focused is organization. In addition, being organized will help your time management skills. The two are very much intertwined.
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Progress Reviews: Your Key To Effective Coaching
One of the most effective ways to help your staff succeed is to provide regular, consistent coaching throughout the year. A Progress Review is a specific kind of coaching discussion, tied to the employee’s Annual Objectives and Standards. It is an...
Team Building - Ten Easy Ways to Do It
Why is it so challenging for many managers and leaders to build a great little team around them? What proves so difficult? Well, what we will do here is to try to tease out all the elements of how you go about easy Team Building. It's all about...
The Top 10
Today’s customers are demanding, and their expectations are furiously escalating. Everyone wants value, and they want it now! They want convenience, and they want their needs and requirements met. You don’t have to look very far to hear what...
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Get Coached!
Coaching is a hot trend at a growing number of companies, from IBM and Dow Chemical to entrepreneurial start ups. According to a recent survey by The Hay Group, an international human resources consultancy, between 25 percent and 40 percent of Fortune 500 companies use executive coaches. A coach is defined as being “part advisory, part sounding board, part cheerleader, part manager and part strategist (Business Journal).”
Coaching can occur in one-on-one face-to-face meetings between the coach and the business person, over the telephone, in small groups, and even in group conference calls. Recently, a client of mine, who owns an acoustical tile cleaning franchise, was so pleased with the results of our coaching sessions, that she organized group telephone coaching sessions for her and other franchise owners. The benefits are enormous. Not only do the franchise owners save time and money conferring in a group telephone session, they all receive the same information at the same time, there are networking and sharing opportunities, and a spirit of teamwork has evolved.
Coaching does not only occur in the one hour session each week. I give my clients reading assignments and “homework” to do in between sessions. One exercise that I use frequently with clients is to have them look at their entire business and pick two things that would impact their business the most. Then, we determine one or two things in each area that would give them the biggest bang for their buck. After doing this exercise, one client picked getting back in touch with old clients and telling them all of the services her company offers. In
one week, she had three new proposals to bid on.
John Russell, Managing Director, Harley-Davidson Europe Ltd, says, "I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable."
Coaching has not only helped my clients – it has also given me great satisfaction. I enjoy taking my experience working for organizations and owning my own business and helping others grow their businesses. You can almost hear people breathing a sigh of relief. It can absolutely make the difference between where a business person is now and where he/she truly wants to be.
Marcie Hanhart is a certified business coach with ACTION International. ACTION International (www.action-international.com) is a business coaching and consulting firm founded in 1993. With a core of more than 400 business coaches in 19 countries, ACTION International has mentored more than 4,500 clients and 200,000 seminar attendees throughout the world. A highly sought-after speaker in both the U.S. and Europe, Marcie provides presentations and speeches on project management, business planning and human factors design. Her expertise includes sales and marketing, systems design and operations, new business development, business operations, organizational development and electronic media. Contact her at 908-696-9500 or marciehanhart@action-international.com.
marciehanhart@action-international.com
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Coaching.com – business & executive coaching for leadership ... |
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Welcome to Coach U |
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International Coach Federation |
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Coaching - Wikipedia, the free encyclopedia |
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Youth coaching drills for baseball, basketball, football, soccer, softball, volleyball, and track and field. Also makes team decals, posts team photos, ... |
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COACHING SCIENCE ABSTRACTS |
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coachsci.sdsu.edu |
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Coaching UK : Coaching UK and Coaching Related Links |
Coaching UK : Coaching UK and Coaching Related Links. |
www.coaching-uk.org.uk |
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Association for Coaching |
Welcome to the Association for Coaching — one of the lead professional bodies for Coaches and Organisations involved in the areas of: ... |
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executive and business coaching - UK based network of international coaches specialising in executive and business coaching, team building and unlocking ... |
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Basketball Coaching Playbook, Coach's Clipboard... Coaching Youth ... |
Coach James Gels offers player development tips and coaching strategies on offense and defense. |
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