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Sell More by Testing your Web Headlines and Home Page
A client asked me, "At what point do you change your Web site when not making enough sales?" My answer? Within a month or so because as long as your ad copy is weak, those weak sales numbers will continue. My Web master says "It depends on how...
So, Why Don't You Tell Me About Yourself?
"So, why don't you tell me about yourself?" is the most frequently asked interview question. It's a question that most interviewees expect and the one they have the most difficulty answering. Though one could answer this open-ended question in...
The Top 10
Today’s customers are demanding, and their expectations are furiously escalating. Everyone wants value, and they want it now! They want convenience, and they want their needs and requirements met. You don’t have to look very far to hear what...
What gift will you give yourself this holiday season?
Along with the holidays come many extra activities such as parties, shopping, gift gifting, cooking and more. Stretching ourselves to meet the increased demands on our time, energy, emotions and finances can leave us feeling exhausted and...
Why Women Talk and Men Don't
I had an interesting experience last week…if you have spoken to me in the past few weeks, you’ll know that I’ve sounded like I’ve had a permanent case of laryngitis. What I actually had was a cyst on my throat. It’s like a big blister and the only...
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Stress In The Workplace
According to the Australian Council of Trade Unions’ (A.C.T.U.) 1997 survey, fifty per cent of workers had suffered some form of stress at work in a 12-month period. The statistics in care professions were even higher, with the Department of Education and Training in Western Australia reporting in its 2002 Attitudes To Teaching Survey that seventy per cent of teachers identified workplace stress as a cause for concern in their teaching positions. Stress in the workplace is becoming a major concern for employers, managers and government agencies, owing to the Occupational Health and Safety legislations requiring employers to practice ‘duty of care’ by providing employees with safe working environments which also cover the psychological wellbeing of their staff. One of the costs, for employers, of work place stress is absenteeism, with the A.C.T.U. reporting that owing to stress, nearly fifty per cent of employees surveyed had taken time off work. Other negative effects were reductions in productivity, reduced profits, accidents, high rates of sickness, increased workers’ compensation claims and high staff turnover, requiring recruiting and training of replacement staff. While a certain amount of stress is needed to motivate individuals into action, prolonged stress can have a huge impact on overall health. More than two-thirds of visits to doctors’ surgeries are for stress-related illnesses. Stress has been linked to headaches, backaches, insomnia, anger, cramps, elevated blood pressure, chronic fatigue syndrome, fibromyalgia and lowered resistance to infection. For women, stress is a key factor in hormonal imbalances resulting in menstrual irregularities, PMS, fibroids, endometriosis and fertility problems. Stress can also be a factor in the development of almost all disease states including cancer and heart disease. Each profession has its own unique factors that may cause stress; below are some causes of stress that cross many professions: - Increased workload
- Organizational changes
- Lack of recognition
- High demands
- Lack of support
- Personal and family issues
- Poor work organization
- Lack of training
- Long or difficult hours
- Inadequate staff numbers and resources
- Poor management communication
- Lack of control or input
So what can be done to effectively manage workplace stress? Organizations can: - Educate their employees to recognise the signs of stress.
- Where possible, give their employees the chance to be involved in decisions and actions that affect their jobs.
- Improve employer-employee communications.
- Provide employees with opportunities
to socialise together. - Be understanding of employees’ personal and family responsibilities.
- Ensure employee workloads suit their capabilities and resources (provide more training and resources if not).
- Provide support (internally or externally) for employees who have complex stress issues.
Employees can reduce their overall stress by: - Regularly exercising, as this releases ‘happy hormones’.
- Eating a healthy diet, as stress depletes vital nutrients.
- Getting adequate rest.
- Using tea and lunch breaks to read, listen to a relaxation CD or have a five-minute power-nap.
- If appropriate, playing relaxing music at work and burning aromatherapy oils.
- Being more organized. Get up earlier to have more time.
- Delegating responsibility where possible. Say no!
- Taking time out to laugh by telling someone a joke. Start a laughter group: by standing in a circle and all forcing a big laugh, it will soon become real!
- Avoiding caffeine and sugar. Although this may provide an instant lift it later depletes the body of energy and nutrients.
- Taking time to do things that bring enjoyment and pleasure.
- Making the work environment pleasurable. Have relaxing sounds in the form of music or a water fountain. Have enjoyable smells by burning candles or aromatherapy oils. Hang beautiful pictures or posters on the walls; have photos or flowers on the desk.
- Taking care of their overall health and wellbeing by practising good self-care.
Sometimes trying to implement change (even for the better) can itself cause stress and prevent a person remaining motivated. In this case it’s important to get support for your stress from a counsellor, doctor, naturopath, friend, peer or life coach who specializes in stress issues. The benefits of a systematic and joint approach to reducing work stress are: - Increased productivity
- Decrease in absenteeism
- Improved morale
- Decrease in workers’ compensation claims
- Reduction in workplace accidents
The most important benefit in reducing workplace stress is that it will promote a pleasant work environment for all.
Lisa Branigan is a Stress and Energy Life Coach working with busy women who are stressed, tired and overwhelmed. Her coaching sessions provide women the necessary support, encouragement and understanding needed to create changes and bring balance to their life and health. Lisa is the publisher of "Life Solutions" a free monthly e-zine providing tips and information on self-care and wellbeing for women. lisa@quantumcoaching.com.au
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