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Be an Entrepreneur
The Department of Labor predicts that the #1 employer in 2010 will be �self.� A recent Internet poll of 25-44 year olds revealed that 90% of them hoped to own their own business. A survey conducted by Ernst & Young found that 75% of...
Beyond Management Coaching: When Things Are Getting Out of Control
Leaders and Managers often ask us, �What do you do when you have tried to coach and counsel an employee about a performance concern, and the employee has not responded? Unfortunately, we see far too many cases where the leader hasn�t, in good...
How To Better Handle Your Mail
Letters, magazines, bills, flyers, what to do with them all. There should be only two responses to every piece of mail or e-mail, do something with it, or toss it!
The best way, as always, to deal with it all is in an organized fashion.
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How to Network Your Way to Success
Successful people do not achieve success on their own, they surround themselves with a well-developed, sophisticated support network. In a world that grows more complex and more competitive each day, networking is necessary not only for survival...
Score At Least 5 More Points Per Game By Coaching Football Kicking Properly
I'll bet you're frustrated that your team's football
kicking skills are leaving at least five points on the field
every game you coach. Think about it , how often have you
been in a fourth and three situation on the opposition's fifteen
yard...
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The �SEVEN Cs�: Partnership Danger Signs - Communication Breakdown
An ongoing series of articles exploring the seven critical areas that can indicate a partnership is in trouble.
COMMUNICATION BREAKDOWN
The "Seven Cs" are the danger signs that indicate your business partnership, or any partnership for that matter, is in trouble.
First, and most important, in my view, is the issue of Communication Breakdown.
Although my list of Seven C's refers to the danger signs that partnerships are in trouble, the fact is that communication breakdowns abound in all relationships. Sometimes they are serious leading to downward spiraling such as in business partnerships and marriages where the stats of breakup are astronomical. Other times they are simple miscommunications of lesser impact that don't negatively affect the relationship.
As an experienced listener, sometimes I smile when I happen to hear people answer the question they think they heard and be replied to as if they answered the question that was asked. A recipe for trouble. Then the conversation twists and turns and no one is the wiser (but me!).
What can you do to avoid these breakdowns?
First and foremost be committed to open listening. Honestly, you don't have to be right all the time. Others have worthwhile opinions too. Don't set yourself up to judge. Put your agenda aside. You can always embrace it later. Allow the possibility that you have something to learn from someone else. Often what happens is that you may reject the idea expressed but it triggers yet another idea and another. Before you know it you've both expanded your options and have created new and exciting possibilities. Or you have respectfully listened to each other's viewpoints and feelings or cleared the air about something which needed to occur before moving on to the business itself.
In partnerships there is an additional vital element
for good communication. That is a commitment to the relationship no matter what the disagreements. It goes without saying that trust is a given.
Now that you have the mindset, you can use the following techniques.
- Be open and honest with your declarations.
- Repeat back what you think you heard for clarification.
- Ask questions to be sure.
Did you mean...?
Are you saying....?
Did I make myself clear?
Can I/you say that another way?
Did I hurt your feelings?
Have I offended you?
That's a great idea!
Thank you for pointing that out.
I appreciate you saying that.
I never thought of it that way.
That's brilliant!
When communication is clear, you've taken the most important step to preserve your partnership and relationships.
Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Contact Dr. Lehavi at Dorene@CoachingforYourNextLevel.com or on the web at Http://www.CoachingforYourNextLevel.com. Subscribe to Mastering Your Next Level monthly e-newsletter at http://www.coachingforyournextlevel.com/newsletter.html
dorene@nextlevelpartnership.com
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