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10 Tips For Motivating Your Employees
10 Tips for Motivating your Employees
1. You can't actually motivate your employees. What??!?? I know
this first tip seems a little counterproductive, but bear with
me. You see, motivation is internal, not external. You can
motivate people...
Could This Be The Best Way To Measure Public Relations Results?
Could This Be The Best Way To Measure Public Relations Results? by Robert A. Kelly Could be. In fact, I believe it is. How can you measure the results of an activity more accurately than when you clearly achieve the goal you set at the beginning...
he Top 10 Strategies for the Positioning of Success
Many businesses of today are often driven to compete striclty on price, quality, and features of their products and services. Companies who prosper over the long term don't simply offer the best deals, the best quality, or the most impressive bells...
Look Past the Bottom Line for a Property's Investment Potential
Look Past the Bottom Line for a Property’s Potential It’s unfortunate that many real estate investors tend to look at the bottom line when deliberating about a property, rather than the big picture. The real moneymakers in real estate investments...
Presenting Seminars to Bump Up Sales
If you are a freelancer, subcontrator, designer, artist, decorator, or any type of creative person and are making (or trying to make) your living in any creative field, then this article is for you!
Many of my clients are turning to...
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Let's Talk About Trust
I agree with Brooker T. Washington, "Few things help an individual more than to place responsibility upon him, and to let him know that you trust him." I agree with Mr. Washington because I've experienced trust. I've been on both the giving and receiving side of the equation, and I know first hand the power of trust.
That's what trust is. It's power. Power to transform an ordinary, everyday, OK place to work, into an environment where people are almost unstoppable. Power to unleash creativity, commitment, enthusiasm, and fun. Power to bring out the energy, talents and gifts of individuals, to build teams, to achieve amazing results.
Look around your organization. There's some division or department or work unit or team that's like that ... some pocket of excellence where people shine, ideas flourish, and exceptional work is achieved. That's where trust is.
People work for people, not for companies. And no one needs permission to create his or her own pocket of excellence. Trust is not about them giving it to us. Trust is an action we can take. We start trust by giving trust.
But, simple behaviors diminish it. The first question I ask when a staff member shows up in my office to tell me a tale of woe about a co-worker is a simple one: "Have you talked to them?" I can count on one hand how many times in twenty years of managing that someone said yes. Ninety-nine percent of the time, the person who is the offending party was never told about the issue before it was
escalated to management. Will the co-worker feel betrayed? I did when a peer went to my boss without giving me a chance to address their concerns, or informing me there even was an issue. Was trust diminished? You can bet on that one.
Hate those e-mails where someone cc'd "the world", including your boss and your boss's boss, and everyone else's boss? Not a trust building behavior, I'd say. What can you do about it? Don't send e-mails like that and don't push the "reply all" button. Address your remarks to those that need to be included.
Ever get irritated when people blow off meetings, miss deadlines, and take weeks to reply? Not behaviors that build confidence and trust. So, be aware of behaviors that irritate you, and don't do them. Model the behaviors you want from others.
If we want to work in a trusting environment, pay attention to yourself ... to your thinking, your intentions, your actions, your commitments, and your promises. Trust is not blind or unconditional, and it's not without risk. But is it a powerful choice you can make if you want to be winning at working.
(c) 2004 Nan S. Russell. All rights reserved.
ABOUT THE AUTHOR
Sign up to receive Nan’s free eColumn, Winning at Working, at www.winningatworking.com. Nan Russell has spent over twenty years in management, most recently with QVC as a Vice President. Currently working on her first book, Nan is a writer, columnist, small business owner, and instructor
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