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Are You PR-Challenged?
Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI.net. Word count is 870 including guidelines and resource box. Robert A. Kelly ©...
Customer Service and Marketing - Its not that Hard!
Customer Service and Marketing that Works Go into many businesses today and try and get service, its sometimes impossible! The customer service officer is on the phone talking about personal issues, there is not enough staff, and they are...
Have You Hugged a Customer Today?
Copyright 2005 Kathy Gulrich It all started a couple of weeks ago when a friend asked me if I could scan and print some of her slides. No problem, I said. Boy, was I mistaken.... As it turns out, I seldom use my scanner for slides. And no...
Knowing Your Customer Is The Key
Without doubt, understanding what a customers wants and needs are is one of the most important aspects of running a business. You must know your customer. For the most part your customer will buy on emotion, especially for products or services...
Marketing Customer-Services
Marketing Customer-Services
by Robert Wardrick
Bad customer service is everywhere these days — unmanned front desks,
surly servers, clueless staff, employees talking on the phone, and managers
who refuse to acknowledge a customer. It’s...
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Do You Know Who Your Customers Really Are?
Successful marketing of a product or service rests on the effective market research. Marketing research is an answer to various questions that crop up in your mind regarding the product. Some of the questions are:
- Will the product sell?
- What is the proper distribution channel to be followed?
- Is there a need for the product to meet any specific criteria?
Once these questions are answered through proper market research, it becomes easy to launch a product in the market.
In order to have a successful marketing campaign, it is important for the marketer to have complete and detailed information about the customer’s taste and preference. It is this quest for information that makes market research inevitable. Realizing this importance of market research, many companies are engaged in the business of doing extensive market research for clients who hire them.
Successful marketing rests on the gathering of timely and relevant information. Getting a questionnaire filled by present and prospective customers helps in discovering the various dissatisfaction zones of a product. The effectiveness of market research depends on how well it keeps an eye on population shifts, legal developments and local economic situation.
Market Research Steps
- The first step is to learn the basics of marketing that include answers to questions like how the surveys are to be conducted? What
should be the procedure to collect information? How to conduct an inexpensive research?
- United States Federal Government is a good resource for demographic statistics and business surveys. The information provided is authentic and credible.
- Company directories are another good source for information on companies all across the world.
- Internet marketing research is another way to gather information on what is going around.
The aim of marketing research is to identify various factors that influence sales and profitability. It is also an effective tool to keep track of the marketing strategies of competitors.
Learn more about customer surveys and customer demographics: http://www.hjventures.com/research.html
About The Author
Howard Schwartz is a partner in several business strategy groups, including HJ Ventures International, Inc. Howard has worked with hundreds of entrepreneurs worldwide with a focus on writing Business Plans for companies interested in raising capital from Venture Funds and Angel Investors. Howard’s business plans have secured several million dollars in funding. For more information: http://www.hjventures.com/research.html
investorplanner@yahoo.com
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