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Backing Up Your Stuff Part 2: A Solution
So what do you do when you have so much stuff on your computer that it becomes difficult, if not impossible, to back up the whole thing on a regular basis? You know that you must perform backups (the world is full of dangers to your computer and...
Is My PC Vulnerable on the Internet?
Think about this: Is a simple antivirus application enough to protect your PC against all threats? No longer are viruses the only threat on the internet. In recent years other threats have evolved which include spyware, adware, hacking, identity...
Low Budget Horror Stories
Filmmakers have found the horror genre to be a potentially low budget, high profit way of breaking into the business. Standing in a long line at a hardware store, Tobe Hooper imagined taking a chainsaw off the wall and cutting his way to the front,...
Network Performance Management - The 6 Pillars Of Network Management System
Now that we are in the 21st century, most companies need to have some form of connectivity or another in order to have their business running well. In another word, network management can be the life line of these companies. Can you imagine Yahoo,...
Zero Duty: Channel Seeks Clarity
Back in June this year, when 360 Magazine first mooted the question about the impact zero duty will have on the Indian IT industry, most just shrugged it off. For most manufacturers and distributors this was something too far off in the future to...
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HelpDesk & Asset Management Software - Top Questions to Ask Before You Buy
#5 You have hardware like PCs that come under various warranty periods. Do you know which batch of PCs are under warranty & the number of PCs for which the warranty is about to expire (so that you can plan for an AMC)? Can you split up & tell how much AMC charges you pay for each hardware component or for each vendor?
#4 Typically your company gets hardware parts and accessories from different vendors. Is your purchasing done centrally? Can you get the information of all vendors & the products they offer on a single click? Can you compare prices & other information before placing an order? Can you modify a purchase order (PO), have a revision history & email the vendor the updated PO? Can you track POs till all the items mentioned in a PO arrive?
#3 You might have entered into contracts with various vendors. Do you maintain & keep track of all your maintenance & support contracts in one place? How about having soft copies of actual contracts that are available to you through a web browser and is always a single click away?
#2 Your company has a variety of hardware like PCs, printers,
scanners, OHPs etc and a plethora of software ranging from MS Office to Adobe Photoshop (all of various versions). Are you still using spreadsheets & manually tracking all these assets? Can you tell whether all the software you have comply with licensing? Can you tell how many of these hardware components & software copies are available with you at any instant? Can you tell how much of these are under utilized or not utilized at all?
#1 Your employees come up with different service requests ranging from "Not able to print from my PC" to "Cannot send mail". How do you ensure that such requests are taken care of by your support staff, that too efficiently? How do you ensure none of the requests fall through the cracks? Is there a Knowledge Base which can offer self-help for the employees? How do you keep track a high volume of requests?
AdventNet's ServiceDesk Plus can be the single answer to all the above questions. Pricing starts at $495 (there's a Free Edition too for managing 25 Workstations). For further information, visit http://www.servicedeskplus.com
About the Author
Market Analyst
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| Tom's Hardware |
| : Tom's Hardware Guide is the Internet's premiere resource for hardware news and reviews. |
| www.tomshardware.com |
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| HardwareCentral - Your source for in-depth computer hardware info. |
| HardwareCentral is the #1 Hardware Information Resource on the 'Net. Featuring over 600 pages of Hardware information, including advice on System ... |
| www.hardwarecentral.com |
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| Apple - Hardware |
| Find your favorite Mac, iPod and other Apple accessories. |
| www.apple.com |
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| Ace Hardware |
| Nationwide (United States) hardware and home improvement retailer. Includes products, dealer locator and corporate information. |
| www.acehardware.com |
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| Computer hardware - Wikipedia, the free encyclopedia |
| The hardware of a computer is infrequently changed, in comparison with software and ... Personal computers, the computer hardware familiar to most people, ... |
| en.wikipedia.org |
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| Hardware - Wikipedia, the free encyclopedia |
| Hardware is the general term that is used to describe physical artifacts of a technology. ... In a looser sense, hardware can be major military equipment, ... |
| en.wikipedia.org |
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| Open Directory - Computers: Hardware |
| Hardware Central - Computing-centric community providing vital information, support, tools and interaction facilities for power computer users and ... |
| dmoz.org |
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| Microsoft Hardware – Home Page |
| Learn about Microsoft mice, keyboards, desktop sets, webcams, media center peripherals, gaming products, fingerprint readers and presentation tools. |
| www.microsoft.com |
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| AnandTech: your source for hardware analysis and news |
| Independent hands-on reviews of computer hardware such as motherboards, graphic cards, and CPUs. |
| www.anandtech.com |
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| hardware.com - Routers, switches, firewalls, servers, memory ... |
| Supplier of new and refurbished networking hardware and approved and compatible network accessories. Located in the United Kingdom. |
| www.hardware.com |
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| Slashdot: News for nerds, stuff that matters |
| From the article: "Although the news caused barely a ripple of reaction in the audience of software and hardware engineers, there are industry analysts who ... |
| hardware.slashdot.org |
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| InformationWeek HardwareTech Center |
| Our hardware coverage ranges from mobile computers and PDAs to servers and supercomputers, and the infrastructure issues enterprises deal with every day. ... |
| www.informationweek.com |
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| What is hardware? - A Word Definition From the Webopedia Computer ... |
| This page describes the term hardware and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Google Directory - Computers > Hardware |
| Hardware Central - http://www.hardwarecentral.com/ Computing-centric community providing vital information, support, tools and interaction facilities for ... |
| www.google.com |
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| Gifts: Unique Gifts & Gift Ideas at Restoration Hardware |
| At Restoration Hardware, you'll explore an exceptional world of high quality unique gifts. Browse our products to find gift ideas & more at Restoration ... |
| www.restorationhardware.com |
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| HwB: The Hardware Book |
| HwB provides you with circuits, pinouts, cable/adapter descriptions and other technical information. |
| www.hardwarebook.net |
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| Reg Hardware: Product News and Gadget Reviews from The Register |
| More Gadgets Stuff. 5th December 2006 12:09 GMT. Author: Reg Hardware ... 27th November 2006 15:31 GMT. Author: The Hardware Widow ... |
| www.reghardware.co.uk |
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| red hat hardware compatibility lists |
| hardware.redhat.com/ - Similar pages |
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| TrueValue.com |
| Here's our tip to hang strands of lights with ease. Jeanenne & Jim Tucker Plantation True Value Hardware Richmond, TX ... |
| www.truevalue.com |
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| A complete illustrated Guide to the PC Hardware |
| A complete illustrated Guide to the PC Hardware, Logic and Architecture. 500 easy-read articles about the modern PC. Understand the basic architecture of ... |
| www.karbosguide.com |
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