|
|
|
Can I Hear Your Web Site?
A web site makes great eye candy, but can your web site engage senses other than sight? Believe it or not, there are actually companies working to add smell and taste to your web sites and emails! For fun, check out www.trisenx.com . At this...
Computer Tips that Help Small Businesses Operate Profitably
When working properly, computers enable small businesses to make big business profits; however, get booted off your computer and you’re suddenly starving. In most instances, computers usually act up due to lack of care by its owners. Here are...
Five Things To Try If You Are Having Wireless Troubles
Five Things To Try If You Are Having Wireless Troubles
Michael Knowles
Is your wireless network running fine? Has it always ran fine? Probably not. Wireless networks can be funny things. They can work for weeks or months just fine and then...
Is It Still Good To Share?
5 Easy Steps To Sharing Files and Folders On Your Network
Have you heard all the talk about file sharing and still wondering if there are any advantages for you to enable file sharing? If you are anything like me, it takes a lot to change what...
Linux for Home Users
Hey Guys! Don’t raise your eyebrows or fear by hearing the word Linux. It is as user friendly as windows. Just take a look at the articles below and all myths about Linux in your mind will disappear. Introduction to Linux: It’s a free operating...
|
|
| |
|
|
|
|
|
|
Tucson’s NextWest, Inc. Announces Partnership with DialResults, Inc
By Richard Logan June 1 2004
Mesa, Arizona — DialResults Inc., a leader in the predictive dialer arena, announced today an partnership NextWest, Inc., the fastest growing distributor of Integrated Telephony Systems. The partnership represents a $9 million deal over the next two years.
DialResults, Inc. will partner with NextWest to market PCXi, a fully-integrated, VoIP/Internet Protocol-enabled, communications system, and NextContact, a next-generation call center solution.
“We are proud to partner with DialResults to distribute our telephony solutions,” said Matthew W. Morales chief information officer of NextWest, Inc. “DialResults is a company that shares our vision, integrity and energy to get superior products to market.”
DialResults PCXi, an IP-enabled PBX, is a fully-integrated, converged communications solution. The system combines analog, digital, wireless and Internet Protocol (IP) capabilities in a single platform, giving customers a choice of deploying traditional, IP telephony or a combination of both on a local or global scale.
NextContact encompasses the broad functionality required by next-generation contact centers, including the ability to handle customer contacts in any media (voice calls, voice mail, e-mail, web integration, collaboration, and fax) and at the same time, facilitating fully integrated routing, monitoring, recording, reporting and administration for all customer interaction activities.
“NextContact fulfills our vision of providing reliable, comprehensive cutting-edge technology to our customers,” said Dennis Robbins president of DialResults. “We can now deliver key contact center components like Predictive Dialing and VoIP within an easily-scalable, truly-integrated solution.”
DialResults provides multi media predictive
dialing software and call center CTI solutions to any type of contact center.“Without question, this product is going to make our customers ultra-competitive in their respective channels,” Robbins said.
About DialResults, Inc.
Dial Results and Data Management Services (DMS) is a division of a privately held corporation, Data Technologies Corporation, founded in 1979, and headquartered in Mesa, Arizona. Currently providing software and database support to clients throughout the Southwest.
Our strength lies in our ability to understand business processes from concept to reality. Our developers have 100-combined years of hands-on application development. These technical capabilities qualify our claim to be able to quickly analyze and thoroughly implement business applications for our clients.
About NextWest, Inc.
Founded in 1996 and based in Tucson, Arizona, NextWest, Inc., is a privately held company. NextWest, Inc. is a leading provider of “Smart Business” solutions, web-based software applications and database design, network infrastructure, integrated telephony hardware and software solutions, and innovative online and offline marketing programs. NextWest, Inc. conducts business in the US and more than 20 countries worldwide.
NextWest’s PCXi and NextContact Call Center Solution took “Best of Show” at the Long Beach, California Internet Telephony Conference and Expo in October of 2003. For more information please call Richard Logan toll free @ 1-888-839-3613 ext. 4581 or go to http://www.dialresults.com
About the Author
I have over 15 years in the call center industry. I ran large call center as a telemarketing manager and have sold predictive dialers everything from UNIX to the new VoIP MSSQL Multi Media convergence solutions
|
|
|
|
|
| Tom's Hardware |
| : Tom's Hardware Guide is the Internet's premiere resource for hardware news and reviews. |
| www.tomshardware.com |
|
| HardwareCentral - Your source for in-depth computer hardware info. |
| HardwareCentral is the #1 Hardware Information Resource on the 'Net. Featuring over 600 pages of Hardware information, including advice on System ... |
| www.hardwarecentral.com |
|
| Apple - Hardware |
| Find your favorite Mac, iPod and other Apple accessories. |
| www.apple.com |
|
| Ace Hardware |
| Nationwide (United States) hardware and home improvement retailer. Includes products, dealer locator and corporate information. |
| www.acehardware.com |
|
| Computer hardware - Wikipedia, the free encyclopedia |
| The hardware of a computer is infrequently changed, in comparison with software and ... Personal computers, the computer hardware familiar to most people, ... |
| en.wikipedia.org |
|
| Hardware - Wikipedia, the free encyclopedia |
| Hardware is the general term that is used to describe physical artifacts of a technology. ... In a looser sense, hardware can be major military equipment, ... |
| en.wikipedia.org |
|
| Open Directory - Computers: Hardware |
| Hardware Central - Computing-centric community providing vital information, support, tools and interaction facilities for power computer users and ... |
| dmoz.org |
|
| Microsoft Hardware – Home Page |
| Learn about Microsoft mice, keyboards, desktop sets, webcams, media center peripherals, gaming products, fingerprint readers and presentation tools. |
| www.microsoft.com |
|
| AnandTech: your source for hardware analysis and news |
| Independent hands-on reviews of computer hardware such as motherboards, graphic cards, and CPUs. |
| www.anandtech.com |
|
| hardware.com - Routers, switches, firewalls, servers, memory ... |
| Supplier of new and refurbished networking hardware and approved and compatible network accessories. Located in the United Kingdom. |
| www.hardware.com |
|
| Slashdot: News for nerds, stuff that matters |
| From the article: "Although the news caused barely a ripple of reaction in the audience of software and hardware engineers, there are industry analysts who ... |
| hardware.slashdot.org |
|
| InformationWeek HardwareTech Center |
| Our hardware coverage ranges from mobile computers and PDAs to servers and supercomputers, and the infrastructure issues enterprises deal with every day. ... |
| www.informationweek.com |
|
| What is hardware? - A Word Definition From the Webopedia Computer ... |
| This page describes the term hardware and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
|
| Google Directory - Computers > Hardware |
| Hardware Central - http://www.hardwarecentral.com/ Computing-centric community providing vital information, support, tools and interaction facilities for ... |
| www.google.com |
|
| Gifts: Unique Gifts & Gift Ideas at Restoration Hardware |
| At Restoration Hardware, you'll explore an exceptional world of high quality unique gifts. Browse our products to find gift ideas & more at Restoration ... |
| www.restorationhardware.com |
|
| HwB: The Hardware Book |
| HwB provides you with circuits, pinouts, cable/adapter descriptions and other technical information. |
| www.hardwarebook.net |
|
| Reg Hardware: Product News and Gadget Reviews from The Register |
| More Gadgets Stuff. 5th December 2006 12:09 GMT. Author: Reg Hardware ... 27th November 2006 15:31 GMT. Author: The Hardware Widow ... |
| www.reghardware.co.uk |
|
| red hat hardware compatibility lists |
| hardware.redhat.com/ - Similar pages |
|
|
| TrueValue.com |
| Here's our tip to hang strands of lights with ease. Jeanenne & Jim Tucker Plantation True Value Hardware Richmond, TX ... |
| www.truevalue.com |
|
| A complete illustrated Guide to the PC Hardware |
| A complete illustrated Guide to the PC Hardware, Logic and Architecture. 500 easy-read articles about the modern PC. Understand the basic architecture of ... |
| www.karbosguide.com |
|
|