Search
Related Links

 

 

Informative Articles

Advancement in Computer Technology
5 years ago we gathered around and marveled at the little specs moving at our commands, doing not much – except moving off course, we called these things games. Today the hardware in computers and other devices has changed significantly; we went...

Finding a Physical Phone Tap
If you are worried that you have a phone tap problem, there are some ways to investigate the truth and try to find the tap. A physical phone tap is one that is actually present on your phone, or present somewhere along the phone wire....

Linux Display Settings
---------------------------------------------------------- Permission is granted for the below article to forward, reprint, distribute, use for ezine, newsletter, website, offer as free bonus or part of a product for sale as long as no changes are...

Network Wiring Standards
There are two wiring standards for network cabling. T568A and T568B are the two standards for the RJ-45 or 8-position modular connector, permitted under the TIA/EIA-568-A wiring standards document. The only difference between T568A and T568B (also...

The Spyware Who Loved Me
Don’t ever let anybody tell you otherwise, the Internet is not a safe place to take your computer systems without adequate protection. It wasn’t too long ago that anti-virus and firewall software could provide your systems with more than enough...

 
Virtual IT Anyone?

Running a business requires top-flight skills in many areas. The problem for a small business is that there are less people to share knowledge. In fact, people may mean "you"! Not everyone can be an expert in everything.

In a large business you can afford to hire individuals to specialize, a smaller business cannot. What do you do when you need to be everything from the graphic artist to the network administrator to the janitor?

For starters, you need to identify the activities that only you can do. Then get help for the ones you can delegate. And delegate them!

Unless you run an IT company, your computer support is one area you can delegate.

Say you spend four hours per week working on or fixing computer problems. Over the course of a year, that is more than 200 hours! Problems like printer issues, virus cleaning, spyware removal, email issues, training your new employee on your software and a whole host of other annoyances.

How much time is lost when spyware makes your computer take five minutes to open a program that should take less than one?

Computers can greatly enhance the productivity of your business; however, they can cause a loss of productivity when not properly maintained.

While the 200 hours can be a huge investment in your time, it is only a fraction of the time worked by one fulltime IT support person. In fact, you would be paying a fulltime support person for approximately 1880 hours per year for doing virtually nothing. At $20.00 per hour, that is well over $37000.00. With all the associated employment costs, it could be over $50000.00 per year!

Here is where a Virtual IT Support Agreement can save you time and money, and increase your productivity. What is virtual IT?

Virtual IT is where you contract with a third party to provide just the services you really need. Why pay $37000.00 when you could pay $4000.00 instead?

A sample contact could offer services like this: •Service Level Agreement Four hour response time Eight hour response time Twelve hour response time •On-site desktop support •Help Desk services •Project management •Computer Training •Network security

Service Level Agreement

A service level agreement is a contractual response time. For example, a four-hour response time would mean that a technician would be onsite within four hours of you initiating a call for assistance.

On-site Desktop Support

Here the technician actually goes out to your place of business and performs his duties.

Help Desk Services

Not every call requires a technician to go out to the customer's


location. Often the issue can be resolved over the phone. This allows your employees to get back to work faster and saves you money. Typically, phone support costs less than on-site support.

For example, a typical desktop support call in a large corporate environment could cost about $150.00 per incident. While a call to the same corporation's help desk might only cost $50.00 per incident. That is 300% less!

Project Management

While the services of a project manager are required infrequently, they can quickly prove their worth. A good project manager will save you time and money. His job is to coordinate and put all the pieces together.

Computer Training

You can have all the latest and greatest computer hardware and software and still not have a very productive staff. In order to get the maximum value of your investment your employees need to know how to use your equipment.

What good is Excel if you do not know how to setup simple formulas? Would you rather your admin person type addresses on 500 letters, for you new marketing campaign, or do a merge and cut the time down to almost nothing?

Simply put, training increases productivity. Increased productivity translates to increased profits!

Network Security

Security is a big issue in today's business environment. Inadequate security can jeopardize your business in several ways: -Allow intruders to steal customer data -Allow employees to steal customer information -Allow intruders to use your computers to commit other crimes -Cause a loss of productivity

None of this is good for the survival of your business.

Every business owner should take security seriously, even if it is only to reduce potential legal liability.

Small business owners often spend their early years forced to handle every task themselves. They just do not have the money to delegate most of their work. As the business grows, this becomes more and more of a burden. Delegation of activities is a crucial task that some never learn to do.

Pick your experts carefully and it will free up your time so you can grow your business.


About the Author

Rick Parrott, MCP - SA Secure, a San Antonio Texas company specializing in desktop support and help desk services for small to medium businesses. Our goal is to provide an alternative to maintaining an expensive in-house IT staff or relying on many different individual computer repair technicians. We have over a decade of experience in both the Government and Private business sector. Visit our website: http://www.sasecure.net

 

Tom's Hardware
: Tom's Hardware Guide is the Internet's premiere resource for hardware news and reviews.
www.tomshardware.com
 
HardwareCentral - Your source for in-depth computer hardware info.
HardwareCentral is the #1 Hardware Information Resource on the 'Net. Featuring over 600 pages of Hardware information, including advice on System ...
www.hardwarecentral.com
 
Apple - Hardware
Find your favorite Mac, iPod and other Apple accessories.
www.apple.com
 
Ace Hardware
Nationwide (United States) hardware and home improvement retailer. Includes products, dealer locator and corporate information.
www.acehardware.com
 
Computer hardware - Wikipedia, the free encyclopedia
The hardware of a computer is infrequently changed, in comparison with software and ... Personal computers, the computer hardware familiar to most people, ...
en.wikipedia.org
 
Hardware - Wikipedia, the free encyclopedia
Hardware is the general term that is used to describe physical artifacts of a technology. ... In a looser sense, hardware can be major military equipment, ...
en.wikipedia.org
 
Open Directory - Computers: Hardware
Hardware Central - Computing-centric community providing vital information, support, tools and interaction facilities for power computer users and ...
dmoz.org
 
Microsoft Hardware – Home Page
Learn about Microsoft mice, keyboards, desktop sets, webcams, media center peripherals, gaming products, fingerprint readers and presentation tools.
www.microsoft.com
 
AnandTech: your source for hardware analysis and news
Independent hands-on reviews of computer hardware such as motherboards, graphic cards, and CPUs.
www.anandtech.com
 
hardware.com - Routers, switches, firewalls, servers, memory ...
Supplier of new and refurbished networking hardware and approved and compatible network accessories. Located in the United Kingdom.
www.hardware.com
 
Slashdot: News for nerds, stuff that matters
From the article: "Although the news caused barely a ripple of reaction in the audience of software and hardware engineers, there are industry analysts who ...
hardware.slashdot.org
 
InformationWeek HardwareTech Center
Our hardware coverage ranges from mobile computers and PDAs to servers and supercomputers, and the infrastructure issues enterprises deal with every day. ...
www.informationweek.com
 
What is hardware? - A Word Definition From the Webopedia Computer ...
This page describes the term hardware and lists other pages on the Web where you can find additional information.
www.webopedia.com
 
Google Directory - Computers > Hardware
Hardware Central - http://www.hardwarecentral.com/ Computing-centric community providing vital information, support, tools and interaction facilities for ...
www.google.com
 
Gifts: Unique Gifts & Gift Ideas at Restoration Hardware
At Restoration Hardware, you'll explore an exceptional world of high quality unique gifts. Browse our products to find gift ideas & more at Restoration ...
www.restorationhardware.com
 
HwB: The Hardware Book
HwB provides you with circuits, pinouts, cable/adapter descriptions and other technical information.
www.hardwarebook.net
 
Reg Hardware: Product News and Gadget Reviews from The Register
More Gadgets Stuff. 5th December 2006 12:09 GMT. Author: Reg Hardware ... 27th November 2006 15:31 GMT. Author: The Hardware Widow ...
www.reghardware.co.uk
 
red hat hardware compatibility lists
hardware.redhat.com/ - Similar pages
 
TrueValue.com
Here's our tip to hang strands of lights with ease. Jeanenne & Jim Tucker Plantation True Value Hardware Richmond, TX ...
www.truevalue.com
 
A complete illustrated Guide to the PC Hardware
A complete illustrated Guide to the PC Hardware, Logic and Architecture. 500 easy-read articles about the modern PC. Understand the basic architecture of ...
www.karbosguide.com
 
 

 

Content Menu
  • 10 easy steps to speed up your computer without upgrading

  • 1 simple step towards improved customer satisfaction for web hosts

  • 4 ways to get your opt in subscribers to trust you quickly

  • 5 desktop computer hardware myths exposed

  • 5 minute guide to video editing for beginners

  • 5 simple tips to prevent ms access database corruption

  • 5 steps to choosing a great host

  • 5 sure fire tips for buying a new computer

  • 5 ways to give your web site a big company look and feel

  • 7 barebones computer buying tips

  • 7 reasons not to take your laptop on holiday

  • 7 simple reasons why you need a network security camera for your home

  • 7 steps to cleaning the laser toner from your laser printer

  • adult web hosting the all you need to know

  • advancement in computer technology

  • advantages of buying used servers

  • all about the new scmad certification exam

  • alternatives to tape backup

  • another title by atari released on starforce protected dvds

  • anti spam at the enterprise level

  • are they watching you online

  • are you waiting for microsoft longhorn

  • are you well protected

  • a beginner guide to web hosting

  • a brief history of tablet pcs

  • a business center in your hotel curse or blessing

  • a computer and internet glossary

  • a hacker inside your computer

  • a review of refurbished toshiba laptops

  • a simple guide to web hosting

  • backing up your stuff part 2 a solution

  • backing up your stuff part 3 software

  • backing up your stuff part 7 where is it 3

  • basic computer maintenance

  • basic diagnosis guidelines for your pc

  • basic problem in a pc

  • beginners guide to pc video editing

  • beware of spyware

  • be informed when you purchase a computer

  • be prepared in the event computer disaster strikes

  • bios term

  • boost your websites search engine rankings in 5 simple steps

  • boot camp troubleshooting hardware bootup problems

  • build your first computer from hardware scratches

  • build your own computer or buy

  • burning bridges is bad but firewalls are good

  • buying a computer ask these 3 questions

  • buying a used laptop computer

  • buying e books on e bay e bay the one stop e book shop

  • cad

  • can i hear your web site

  • can you restore data from your backup

  • carnivore

  • chicken little entrepreneurs

  • choose your email marketing software wisely

  • choosing a web host

  • choosing the right host for your site

  • choosing the wrong server will literally make or break you

  • cisco ccna ccnp home lab why you need an isdn simulator

  • cisco certification suggested topologies for your ccna ccnp home lab

  • clustering solutions and zero downtime hosting pitfalls

  • colors for your website

  • combat computer spyware an antispyware program isnt enough

  • computer buying advice for novices

  • computer case modding

  • computer consulting 101 hiring tips part 1 of 2

  • computer data backup data backup solution will give you a peace of mind

  • computer hardware preventive maintenance software

  • computer hygiene take out the trash

  • computer network designing

  • computer network installation

  • computer rentals the best classroom computer training solution

  • computer sos inc release of upgraded league management software package

  • computer tips that help small businesses operate profitably

  • congress taking a fresh look at online sales taxes

  • coping with a serious data loss from your computer hard drive

  • credit card processing on the internet

  • crying for help online

  • cure for illegal operations sydrome

  • custom error pages

  • cyber warfare

  • data backups one key to business survival

  • data backup for beginners

  • data backup solution why you need a backup plan in place part 1

  • data backup solution why you need a backup plan in place part 2

  • death before birth the life cycle of a search engine

  • declarative programming strategies for solving software problems

  • dedicated co location inside a securely monitored bank vault at lasvegas net

  • dedicated server price check by www vipwh com

  • dedicated server vs co location web hosting by www vipwh com

  • dedicated web hosting the executive summary

  • defining olap solutions and data warehouse design

  • denial of service attack

  • desktop security software risks part 1

  • desktop security software risks part 2

  • device driver basics

  • dhcp

  • did i hear you say mama help me i lost my websites

  • different categories of computer games

  • digital dispatch is the internet safe

  • digital rights management

  • does it worth to backup emails from clients like outlook express

  • dont allow hackers to take out money from your bank account

  • do we really need the internet

  • do you need a web site monitoring service

  • d bust your computer part 5

  • easy to execute

  • edit able art

  • email anti spam and virus protection for businesses there is hope

  • esecurity

  • esolution software developments

  • exchange disaster recovery with sanrad v switch planning guide

  • finally an understandable introduction to computers

  • finding a physical phone tap

  • finding a quality and affordable web host

  • finding the right performance optimizer

  • find the host with the most

  • firewalls what they are and why you must have one

  • firewall protection does your firewall do this

  • five things to try if you are having wireless troubles

  • free detailed pc analysis

  • freight broker software

  • freight software

  • getting help using mailing lists

  • getting more bang for the storage buck

  • getting patched with windows service pack

  • get familiar with msdos sys

  • get your multimedia cbt educational cd educational software

  • got virus

  • got virus your data is not lost forever

  • great plains dexterity history and programming overview

  • guarding against email scams

  • hacking in cyberspace

  • hard drive crash the essential data recovery report

  • hard drive selection

  • helpdesk asset management software top questions to ask before you buy

  • help me choose linux vs windows web hosting

  • history of linux

  • home audio recording for everyone

  • how a security specialist fell victim to attack

  • how do wireless networks work

  • how multiple server hosting impacts your websites uptime

  • how multiple server hosting impacts your web sites uptime

  • how to become an information superstar

  • how to become a dot com millionaire part 2

  • how to buy a laptop buyers guide notes

  • how to change upgrade or remove and ide hard drive

  • how to choose a reliable web host

  • how to consider a web host

  • how to fight cyberterrorism

  • how to get the case off your pc

  • how to get the computer you want without spending a fortune

  • how to install cable dls and dialup modems fast

  • how to never pay a hotel phone bill again

  • how to overclock a processor

  • how to prevent spyware attacking your computer

  • how to quickly fix nagging dvd drive problems

  • how to really backup the windows registry

  • how to really create a startup disk

  • how to really install a modem

  • how to re record other video files

  • how to rip shrink a full dvd movie backup a dvd dvd shrink dvd decrypter tutorial

  • how to shop online safely

  • how to speed up your pc

  • how to start a tech support business

  • how to tame your mouse

  • how to tell you are infected with spyware ad ware or viruses

  • how to troubleshoot dvd drives fast

  • how to upgrade your pc

  • hpc systems inc announces first 8 way processor amd opterone server

  • ibm lotus domino or microsoft exchange

  • ie firefox opera netscape mozilla and more

  • if you had problems in the past with a computer virus then youll want to know how easy it is to setup firewall protection

  • image conversion in computers

  • implementation of asp application services provision

  • implementing a secure password policy

  • importance of backups

  • important steps to protect your computer from hurricanes

  • improve pc performance 6 tips you must know

  • improving sql performance

  • im guilty until proven innocent

  • index

  • inkjet printer tips to select proper printer

  • internet communication

  • internet faxing service review

  • internet security backups

  • intranet

  • intranet portal business case roi

  • introduction to dedicated servers

  • introduction to visual basic

  • invest wisely when buying a laptop

  • iscsi vs fc for meeting mission critical requirements

  • is it still good to share

  • is my pc vulnerable on the internet

  • is that pc still worth keeping

  • is voice over ip right for me

  • is your computer infected with spyware

  • is your laptop or home computer wireless enabled

  • its war i tell you

  • jungo joins texas instruments third party dsp network to provide software hardware connectivity solutions

  • keeping the windows registry operational

  • keep a diary of your computer

  • know linux

  • lay out tips

  • linux display settings

  • linux for home users

  • linux web hosting

  • linux web hosting the all you need to know

  • longer term play

  • lost your usb flash dont panic

  • low budget horror stories

  • managed and unmanaged dedicated hosting

  • managed hosting whats it all about

  • managed vs unmanaged dedicated hosting by www vipwh com

  • mcse 70 290 certification primer

  • memory bandwidth vs latency timings

  • microsoft class action settlement in minnesota submitting a claim

  • microsoft great plains if you are orphan client what to do and faq

  • microsoft sql 2000 disaster recovery with sanrad v switch planning guide

  • microworld antivirus mwav toolkit utility

  • more computer consulting 101 hiring tips part 2 of 2

  • more dvd burning tips

  • more free tools increase security for your pc

  • mpeg encoder for burning dvds

  • ms sql mysql a case study

  • music cd r vs data cd r is there a difference

  • need of document management system dms

  • network performance management the 6 pillars of network management system

  • network wiring standards

  • net words by nick usborne a book review

  • new olap concept

  • new software suite improves productivity and slashes costs for small and medium size businesses

  • no computer sound

  • no operating system

  • on reconditioned or refurbished notebooks

  • o software livre realmente nos libertar  dos custos

  • passwords or pass phrase protecting your intellectual property

  • pc gaming video meeting the demands

  • pc owners the largest criminal gang ever

  • pdf faster delivery lowered costs

  • physical topology of a network refers to the configuration of cables computers

  • plug and play resource allocation

  • plug ins and xtensions indesign indexers quarkxpress catalogers photoshop fixers

  • podcasting trend

  • printing troubleshooting guide

  • protecting your identity on the internet

  • protect your computer and internet privacy

  • protect your pc from viruses worms trojans

  • provisioning user management system upgrades part one ten reasons why not to do an upgrade or the gentle art of not doing when good systems go bad

  • provisioning user management system upgrades part two building awareness and building approval

  • p c security housekeeping basics

  • raid disk recovery

  • refurbished computers on the internet

  • registry cleaners why do you need one

  • remote deployment of surveillance spyware software

  • remove rogue desktop icons created by spyware

  • report on growth and economic impact of the it industry

  • reseller hosting explained

  • reseller web hosting

  • review on paint shop pro 7 solutions book

  • reviving old computer games

  • rotator

  • save your software

  • screenshots vista windows

  • script kiddies ii an advice to parents

  • secrets to spyproofing your computer in four easy steps

  • security firewalls

  • security in todays world

  • seecrets on security a gentle introduction on cryptography part 2

  • seecrets on security a gentle introduction to cryptography

  • see how to revive a dead computer

  • see how to troubleshoot pc mouse problems fast

  • setting up an internet connection

  • setting up a linux modem

  • setting up a tape backup strategy for your business

  • should i use windows update

  • should you build your own pc

  • should you upgrade your hardware pc

  • simplenet director of marketing

  • small wonders single board computers

  • software consulting

  • software for hard jobs contractors have some powerful tools in todays software

  • software piracy global increase

  • software that takes care of other software

  • special rules for selling software on ebay

  • spyware versus adware the difference impacts your privacy

  • spyware what it is and how to combat it

  • starforce protection solutions at games convention 2004

  • static discharge causes flaky damage

  • step by step troubleshooting ram

  • sticky sites rule the internet

  • streaming audio made easy

  • surge protector a simple mechanism description

  • system downtime

  • system restore the big undo

  • talking rugged notebook

  • ten great careers for computer geeks

  • ten percent of jimmy stewart

  • that darned old internet gateway

  • the art of display

  • the basics of hosting

  • the complete guide to spotting computer spies recording devices

  • the cost of spyware on your computer

  • the cycle of windows life

  • the database design alalysis business perspective

  • the economics of spam

  • the essential data recovery report

  • the hidden tiger

  • the host with the most

  • the important steps to protect your kids on the internet

  • the metaphors of the net

  • the metaphors of the net part ii

  • the metaphors of the net part iii

  • the metaphors of the net part iv

  • the never ending spywarestory

  • the never ending spyware story

  • the problems with passwords

  • the pros cons of hosting the site yourself

  • the seamless internet

  • the secret computer virus that is virtually undetectable

  • the security risks and ways to decrease vulnerabilities in a 802 11b wireless environment

  • the seven deadly habits of a dba and how to cure them

  • the spyware who loved me

  • the trials and tribulations of a confused computer

  • the two most important things you need to run a wildly successful web site

  • the universal serial bus

  • the worst case scenario how to protect your data

  • the xbox 360 a parental guide to this game console

  • things newbies need to know

  • tips about low cost web hosting services

  • tips for finding the perfect portable mp3 player

  • tips for turning cd duplication into a profitable side business

  • tips on finding a web host

  • tips to select proper hard drive

  • tips to select proper motherboard

  • top 7 reasons you should back up your data online

  • transportation management software

  • transportation software

  • trouble shooting mouse problems

  • tucsons nextwest inc announces partnership with dialresults inc

  • two enter internet battle

  • ultimate checklist on how to revive a dead computer

  • understanding the components of a home network

  • understanding the software layers of a computer

  • unleash the dragon inside your computer

  • unlimited bandwidth in web hosting

  • unlimited wealth creation through reseller hosting

  • unrelated inventiions catering for the uncommon denominator

  • ups technologies explained

  • usb hubs and ports explained

  • using a bluetooth headset with your pc

  • using sanrad v switch as the vss hardware provider for windows backups

  • video game rental pros of renting video games

  • virtual hosting the affordable hosting solution for reseller web hosting companies

  • virtual hosting vs dedicated hosting

  • virtual it anyone

  • virtual private server web hosting

  • voice over internet protocol

  • voip questions and answers

  • wealth for free

  • webfarms the only way to host

  • website and network stress monitoring

  • web hosting guide for beginner

  • web hosting reviews can you trust them

  • web hosting server what to look for

  • web hosting web development for beginners

  • web hosting web development understand and create great websites

  • web hosts the basics

  • welcome to the world of knoppix

  • we know why you havent decided yet to purchase a security product

  • whats in a name

  • whats your right photo shade

  • what are international isp global isp

  • what does your john hancock look like

  • what do customers really want

  • what is a server

  • what is computer programming anyway

  • what is data recovery a brief introduction

  • what is tcp ip

  • what is vsat broadband

  • what makes a good web hosting provider

  • what to consider when taking your cmms mobile

  • what to do once you are infected with spyware ad ware or viruses

  • what to look for in an assembled pc

  • when to rent a laptop computer

  • which web host is right for you

  • which web host should i choose to host my business site

  • which web server

  • why build your own gaming computer

  • why network documentation is so important

  • why slow access to your site is killing your business

  • why your online advertising traffic leaves as soon as it arrives

  • wifi range what are the limits

  • wilibox launches embedded linux wireless platform with industrys first 802 11 stack supporting access point and client modes simultaneously

  • will adobe manage to replace industry work horse quark express by giving adobe indesign for free

  • will voip be a mass market product

  • windows hosting versus linux hosting

  • windows ou linux

  • windows vs linux a comparison

  • wiping a hard drive how to ensure your data is gone

  • wireless home networking choosing the right one

  • wireless network

  • wireless networks how do they work

  • wireless network security

  • working with the registry

  • worms horses bugs and thugs

  • your affiliate business peripherals software computers

  • your fingertips and a phone line perhaps

  • you dont have to be rich to be a pc gamer

  • you do have an email list dont you

  • zero duty channel seeks clarity