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The Practice of Knowledge Management

Knowledge management is not about technology. It is about
culture. To put it into the right perspective,the practice of
knowledge management will drive the organisation to develop a
strong culture of competency and innovation. Such enterprise-wide
culture will enable the organisation to achieve sustainable
superior performance. In other words, by strategically
capitalising on both tacit and explicit knowledge, an
organisation can secure and maintain a competitive advantage at
the market place. Information communication technology (ICT) is
an enabler to facilitate the practice of knowledge management.

For an organisation to successfully transform itself into a
knowledge enterprise, it must leverage on the eight key focus of
knowledge management. The eight key focus are K-identification,
K-acquisition, K-application, K-sharing, K-creation,
K-development, K-preservation and K-measurement. These eight key
focus will provide a systematic approach to introduce the
practice of knowledge management.

A structured knowledge identification exercise or knowledge needs
analysis (KNA) exercise must be conducted to establish the
knowledge gaps and deficiencies of an organisation. For
businesses to function at the speed of light, organisations need
to identify the current and specialised knowledge required to
implement its competitive strategies. By comparing the required
knowledge with existing knowledge capital, the knowledge gap can
then be defined. The larger the knowledge gap or deficiency, the
greater are the obstacles to achieve the desired goals of an
enterprise.

A positive environment must be created to induce intense
knowledge acquisition. Knowledge acquisition is to source for
current and specialised knowledge to close the knowledge gap of a
particular organisation. Knowledge can be derived within the
organisation, from existing employees, communities of practices
(COPs) and communities of innovative networks (COINs). Knowledge
can also be imported from outside the organisation, namely from
customers, suppliers and even specialists from the various areas
of businesses and expertise. Knowledge can also be attained from
K-products, such as reading materials, recorded CD-ROMs, on-line
learning, and through the World Wide Web. K-tools like learning
history will assist an organisation to learn from the past,
innovate on the future for today's consumption. Key emphasise
must be placed on real time acquisition, with short cycle
application.

Armed with critical, current and specialised knowledge, the next
focus is to pursue an obsession in knowledge application.
K-application will also induce spiral skills development, where
professionals are able to gauge their level of expertise


through
continuous contribution to the organisation. Most importantly,
knowledge gained must be immediately applied.

The practice of knowledge management advocates knowledge sharing.
Trust and mutual respect must be present to promote K-sharing.
Sharing of best practices will spur constant innovation, and this
will benefit the organisation. Enterprise recognition should be
given to encourage K-sharing in an organisation. Working in
innovative teams will provide a platform for K-sharing among
peers. A structured K-policy supported by a variety of K-tools
and collaborative technologies such as the intranet will promote
K-sharing.

K-development will focus on the development on conceptual,
behavioural and technical abilities of an individual. Planned
efforts like structured competency based learning must be
initiated to build the overall competency of employees in an
organisation. In other words, organisations need to be competency
driven, ensuring a high level of competency in its employees.

A passion to explore and innovate on ideas needs to be
cultivated. The enterprise must develop the ability to create new
knowledge. New knowledge will form the platform for the dynamics
of continuous innovation. This can be achieved by integrating
both tacit and explicit knowledge that exists in an organisation.

A high retention of knowledge can be achieved by creating a
culture for knowledge preservation. Enterprise wide K-sharing,
COPs and COINs can be used to preserve knowledge within an
organisation. K-preservation is about real time knowledge
capture, use, re-use and constant updating. Since knowledge has a
short 'life-span', the focus is on the frequency of using the
captured knowledge to support intelligent decision making.
Technology will be the enabler to store selective and current
specialised knowledge. Knowledge preserved must be made
accessible to every individual at any point in time.

A knowledge measurement system must be implemented to gauge the
knowledge capital of an enterprise on a periodic basis. The focus
is to measure the K-inventory of an organisation.

A new adage will then become apparent, an era where knowledge
will be power only if it is being used wisely. Hence, the
fundamentals of knowledge management will be prominent in an
economy where knowledge will be the deciding role in ensuring a
sustainable edge in an ever-competitive market.

About the Author

JT Frank the publisher of this article, can be reached at
jtfpg@tm.net.my or 604-6593859, offers training and consulting
services in the areas of Knowledge Management,
INVEST your organisation's Knowledge Capital Creation BUDGET with
one of ASIA's pioneering Knowledge Management Specialists - JT
Frank Management Centre

 

DTI - Welcome to the DTI's Innovation Home Page
The DTI is working to stimulate a significant increase in innovation throughout ... It covers Living Innovation, web streaming of a series of high profile ...
www.dti.gov.uk
 
Innovation - Wikipedia, the free encyclopedia
An innovation in this light occurs whether or not the act of innovating ... A convenient definition of innovation from an organizational perspective is ...
en.wikipedia.org
 
National Innovation Website
The Department of Industry, Tourism and Resources has developed this website to raise awareness of the importance and benefits of innovation and ...
www.innovation.gov.au
 
Innovation, creativity and brainstorming resources from ...
A comprehensive site designed to provide busy entrepreneurs with a focused collection of the best resources on innovation, creativity, and brainstorming.
www.innovationtools.com
 
Innovation Weblog - Trends, resources, viewpoints from Chuck Frey ...
The Innovation Weblog - Valuable trends, resources and viewpoints in innovation, creativity and brainstorming from Chuck Frey at InnovationTools.
www.innovationtools.com
 
CORDIS: Innovation Portal: Home
This Innovation Portal is supported by DG ENTR of the European Commission, ... European Commission adopts new Communication on Innovation: on 13 September ...
cordis.europa.eu
 
CORDIS: Promotion of Innovation: Home
This programme stands at the cross-roads of the Community's policies on Research, Innovation and SMEs.
cordis.europa.eu
 
Innovation Network... leveraging innovation, creativity and ...
The Innovation Network is an association of companies and employees committed to innovation. The site features some interesting articles as well as some fun ...
www.thinksmart.com
 
Business Innovation : Car Reviews, Online Gaming, and Product Branding
If your in need of great Online Gaming material, we carry up to the minute news and reviews for all of your favorite games and gaming systems.
www.businessweek.com
 
Innovation - Life, Inspired | PBS
Learn about fascinating innovations, explore interactive features, submit questions to our experts, investigate resources and lesson plans, and more.
www.pbs.org
 
Innovation.org - Welcome
Impact of Innovation Saving & Improving Lives Controlling Healthcare Costs Strengthening ... Future of Innovation New Medicines in Development Next Wave of ...
www.innovation.org
 
Innovation: See what people are saying right now on Technorati
See all blog posts tagged with innovation on Technorati.
www.technorati.com
 
Innovation Relay Centres - The World Largest Network for ...
Innovation Relay Centres giving advice on Innovation, Technology Transfer and Exploitation. Major European source for innovative technologies or new ...
irc.cordis.lu
 
The Tech Museum of Innovation | Welcome
The Tech Museum of Innovation - Welcome! The Tech Museum inspires and educates the innovators of the future.
www.thetech.org
 
Pages tagged with "innovation" on del.icio.us
CoDev 2007 - Co-Development for Business Growth: Open Innovation and Alternatives ... PDMA & IIR's 5th Annual Front End of Innovation ...
del.icio.us
 
innovation
Publication highlighting the research activities of NUS. The site provides snippets of selected articles online, and provides a subscription form online.
www.innovationmagazine.com
 
Canadian Innovation Centre
Services includes invention evaluation, technology due diligence, market research, and education programs.
www.innovationcentre.ca
 
London INNOVATION :: Home
Maximise your business potential through innovation. Learn the secrets of successful business innovation in London.
www.london-innovation.org.uk
 
Eric Von Hippel's Homepage
Downloadable Books. Democratizing Innovation (2005) ... The Sources of Innovation (1988). Free download of the complete book. Permission granted by Oxford ...
web.mit.edu
 
Intel Innovation in Education
www.intel.com/education/ - 3k - Cached - Similar pages
 
 

 

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