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Exceptional Leadership Inspires the Best Effort in Others
There is a steady stream being written and taught about leadership these days. There are tips about leadership, courses about leadership, books, retreats, and continuing education – all focused on leadership. While all of this material is...
Hiring Executives That Are A Perfect Fit
© Kathi Graham-Leviss http://www.xbcoaching.com If we had to define executives in one word, that word would be “visionaries.” Executives are people who have an uncanny ability to grasp and understand long-term goals and broad ideas... and to...
How You Can Deliver a Memorable Public Speech
"A speech is poetry: cadence, rhythm, imagery, sweep!" -Peggy Noonan These ten attributes will support you in creating an empowering public speech that is motivating, captivating, and memorable. 1. Savoir-faire The ability to act appropriately...
Leadership Success and Its Greatest Barrier: the Law of Administrivia
Years ago, a very wise, and often cynical boss of mine asked me for a definition of management. After reflecting on the question I proceeded to give him an intellectually careful and, I thought, accurate definition. He allowed me to complete the...
The Network Within
When you hear the word “networking”, what comes to your mind first?
You probably think about going to a job fair or asking all of your friends, family members and acquaintances for jobs.
But if you are currently employed, you might very...
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A leadership program for general contractors
PROBLEM Many of the General contractors and workers are "technically" excellent in their field but do not know how to deal with people. Also, in many instances, they exhibit attitudes which are not conducive to teamwork and effective, efficient operations. This impacts the team environment which is required to do an excellent job in the construction industry. Some instances included people who were technically competent, ready to be promoted to managers of regions but who were being held back due to the conflicts they were creating with fellow employees in their quest for "perfection". In one case, one supervisor was held back from a promotion to regional manager due to complaints from subordinates and peers (although the customers loved him due to his efficiency and results). SOLUTION Management Resources Inc. (MRI): Tailored its Leadership program to meet the construction industry’s needs The program includes: Leadership Skills Customer Service Skills Personality Assessments Service Recovery The program is being taught
throughout the state for seven (7) hours of Continued Education Leadership and Management Development programs are being provided to individuals who have a specific personal need. RESULTS Participants gave the program excellent ratings. Their attitudes had greatly improved by the end of the program. The time dedicated to these programs directly impacts the bottom line in terms of reduced disputes, improved productivity and teamwork. A supervisor, who was not promoted due to the problems dealing with personnel, is currently taking the Management Development program. Four weeks into the program he is already demonstrating improvement in his dealings with people and conflict resolution Attitudes have changed from being negative to being positive, resulting in improved productivity and a more pleasant environment to work in. Feedback from two contractors indicated they had been able to reduce coordinating problems by over 20% and they estimated these savings to be around $50,000.
About the Author
Managing Partned, Management Resources Inc.
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