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Leadership Training and Character
The vast majority of leadership training available to managers focuses primarily on skill and behaviors: how to delegate, how to communicate, how to manage conflict. These skills are unquestionably important and necessary. However, we maintain...
Wanted: A Dictionary-Perfect Leader
Answers are often before our very eyes or in front of our noses - particularly if we read the American Heritage Dictionary!
Explore with me how some of the multitude of definitions for the word "leader" actually serve as a performance...
What do Employees Wish for Most (And How To Get It)
What do many employees wish for at work? A bonus or raise. At least that's so according to results from a recent survey developed by OfficeTeam, a global staffing service that specializes in placing administrative professionals. The ...
What if Peter Drucker were your CEO
Now and again, I find it healthy for my business thinking to exercise an imponderable. I get to consider problems and opportunities in an entirely different manner. It's an exercise that stretches and challenges my present business logic and forces...
Why Leadership Matters in Professional Practices
"A leader has two important characteristics; first he is going somewhere; second he is able to persuade others to go with him." Robespierre
How many of the people who run professional firms have achieved their positions as a result of planned...
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Speed as a Trend
Observing and reacting to trends makes the difference between success and failure in today's marketplace. Technology is shrinking time and space, giving customers more choices and businesses more competition with less time to respond. Thus, speed is an emerging trend that impacts business in a number of ways.
In today's turbulent business world, the most profitable businesses are those that anticipate and react quickest to customers' needs. Success means moving more quickly than ever before. It doesn't mean pushing yourself to work at an overstressed, breakneck pace. It does mean taking a whole new focus and approach to working, selling, managing and leading to speed up the business.
Researchers and consultants are talking to businesses to find what does and doesn't work in an era of accelerating change. Whether it's GE or Motorola in manufacturing, Wal-Mart or Home Depot in retailing, or Southwest Airlines in the service sector, thriving businesses are practicing some common key essentials.
* Focus on the customer. Ask, listen, and respond. * Align with the future. Benchmark and prepare. * Be an innovator. In an era of rapid change, improvement through innovation is king. * Do it with quality. It lowers costs, increases speed, builds pride, and improves customer loyalty. * Get rapid, accurate feedback. Know what your customers, competitors, employees, suppliers, and the market are
doing. Ignorance can be fatal. * Ability means agility. Be flexible and quick to respond and adapt. * If it doesn't add value, don't do it. If an activity doesn't add value, get rid of it. * Build teams, not empires. Self-directed work teams make better, faster decisions. * Lifelong learning is everybody's job. Learn how to learn and keep learning. * Just do it! Set deadlines that force you to use time efficiently and effectively.
Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the: * article in its entirety; * byline of the writer; * information about the writer, which is available at the end of each article; and * contact information, including our toll-free phone number in the U.S. (800-886-2MAX) and website address (http://www.AchieveMax.com).
We would appreciate a tear sheet or electronic copy of the articles you reprint.
About the Author
Harry K. Jones is a professional speaker for AchieveMax® Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has made presentations ranging from leadership to employee retention and time management to stress management. For information, call 800-886-2MAX or visit http://www.AchieveMax.com.
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The Art and Science of Leadership |
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