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Become a Certified Success in the World of Business and Finance
By Zach Chouteau
There’s no denying that today’s business and finance sectors have become more competitive than ever. It has become critical for professionals to not only have the necessary skills to succeed, but the certification employers...
Five Leadership Secrets for Challenging Times
We consistently face new and ever growing challenges in the workplace such as reorganizing, downsizing, and “left out sizing.” We are faced with the question, “How do we lead in this storm of change?” It may seem difficult at times and the...
Get Out Of The Stone Age: Give Leadership Talks
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to...
It's Still About Customer Service
My shopping experience lately has been amazing, and not in the good sense. Most of the time when I walk in a store one of four things happens: (1)I can tell who the salespeople are because they’re walking around with headsets on talking to one...
Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our...
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Speed as a Trend
Observing and reacting to trends makes the difference between success and failure in today's marketplace. Technology is shrinking time and space, giving customers more choices and businesses more competition with less time to respond. Thus, speed is an emerging trend that impacts business in a number of ways.
In today's turbulent business world, the most profitable businesses are those that anticipate and react quickest to customers' needs. Success means moving more quickly than ever before. It doesn't mean pushing yourself to work at an overstressed, breakneck pace. It does mean taking a whole new focus and approach to working, selling, managing and leading to speed up the business.
Researchers and consultants are talking to businesses to find what does and doesn't work in an era of accelerating change. Whether it's GE or Motorola in manufacturing, Wal-Mart or Home Depot in retailing, or Southwest Airlines in the service sector, thriving businesses are practicing some common key essentials.
* Focus on the customer. Ask, listen, and respond. * Align with the future. Benchmark and prepare. * Be an innovator. In an era of rapid change, improvement through innovation is king. * Do it with quality. It lowers costs, increases speed, builds pride, and improves customer loyalty. * Get rapid, accurate feedback. Know what your customers, competitors, employees, suppliers, and the market are
doing. Ignorance can be fatal. * Ability means agility. Be flexible and quick to respond and adapt. * If it doesn't add value, don't do it. If an activity doesn't add value, get rid of it. * Build teams, not empires. Self-directed work teams make better, faster decisions. * Lifelong learning is everybody's job. Learn how to learn and keep learning. * Just do it! Set deadlines that force you to use time efficiently and effectively.
Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the: * article in its entirety; * byline of the writer; * information about the writer, which is available at the end of each article; and * contact information, including our toll-free phone number in the U.S. (800-886-2MAX) and website address (http://www.AchieveMax.com).
We would appreciate a tear sheet or electronic copy of the articles you reprint.
About the Author
Harry K. Jones is a professional speaker for AchieveMax® Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Harry has made presentations ranging from leadership to employee retention and time management to stress management. For information, call 800-886-2MAX or visit http://www.AchieveMax.com.
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