|
|
|
How to Build Extreme Customer Service from the Inside Out
“How to Build Extreme Customer Service from the Inside Out” Marilyn Manning, Ph.D., Speaker “Always do right. This will surprise some and astonish the rest”, Mark Twain “Thousands of businesses will be shaken and even shattered by their inability...
Leadership Skills
Recent studies have shown that industrial supervisors are
working at less than 60% of their potential. Basic management
skills training is guaranteed to change all this and at such
little cost . Introduction
There is no doubt that...
PRONTO North America Marketing Director Verzi Thrilled to Have Smedley and Cutler at Users Conference
Wednesday, May 4th, Thomas R. Cutler, CEO of TR Cutler, Inc., author of the Manufacturers Public Relations and Media Guide, Associate Editor of Industrial Connection, and Contributing Editor to InMFG magazine will be addressing the first annual...
Storytelling - The Great Motivator of People
Storytelling - The Great Motivator of People
In a data-driven world, facts and figures are the order of the day in sales calls, employee meetings, board rooms, and political assemblies. Traditionally, when a person is trying to convince...
Your Leadership Style
If you want to succeed as a leader, you need to be comfortable
with moving around the spectrum of leadership styles. Sticking
with just one style means that you become predictable and hence,
as a leader, dispensable. It also means that your style...
|
|
| |
|
|
|
|
|
|
To Be An Effective Leader, Do A Check-up From The Neck Up
Before we can effectively lead anyone, we must take an introspective view of ourselves. We must do a check-up from the neck up. We must be certain that the thoughts and attitudes we hold are in alignment with the role we perform.
Check Your Vision
As a leader you need to have vision of what you want your team to accomplish. A vision is more than just a statement; it is a complete picture with all the details of your accomplished goal. During my leadership workshops, the participants do an exercise during which they write a paragraph that describes the vision they hold for their organization. As I watch them complete this exercise, the one thing that strikes me is that most of the participants are not smiling. If the vision they are creating does not inspire them, how can they possibly expect it to inspire others?
When you create a vision, do not be held back by perceived limitations. When your vision is exciting enough, you and your team members can find a way to overcome them. When our country’s leaders had a vision of putting a man on the moon there were many apparent limitations, including not having the technology available to make the vision a reality. However, when the vision came alive to the individuals who worked on the NASA team, they discovered the technology that was required to make the vision happen.
Make sure your vision excites you if you want it to excite your team.
Check Your Attitude
As leaders, we must deal with many stresses and challenges on a daily basis. Sometimes they can cause us to feel overwhelmed. If we are not feeling positive we must do whatever is necessary to change our attitude before we meet with our team. Our team looks to us for encouragement. Part of our role as a leader is to
help our team members move forward with a positive attitude.
As leaders, we must be diligent about our attitude so we stay motivated. It is the only way we can possibly motivate others.
Check Your Behavior
Everyone looks to the leader to determine what he or she should do. In order to be an effective leader, your behavior must match your message. You must model the behavior you want your team members to follow. If you say one thing and do something different, your team will follow what you do and not what you say.
If you want your group to meet their commitments, make sure you meet yours. If you want your associates to do whatever it takes to get a project done on time, then roll up your sleeves and pitch in to do what you can to help them meet their deadline. Like it or not, your behavior is the benchmark that everyone will look to and use as a guide for their own. Demonstrate what you want them to do by modeling the appropriate behavior for them.
This check-up from the neck up is not a one-time event. Just as we need to take our cars in for periodic check-ups to assure they run effectively, we need to do periodic check-ups to make sure that we are effective in our roles as leaders.
Della Menechella is a speaker, author, and trainer who inspires people to achieve greater success from the inside out. She is a contributing author to Thriving in the Midst of Change and the author of the videotape The Twelve Commandments of Goal Setting. She can be reached at della@dellamenechella.com. Subscribe to free Peak Performance Pointers e-zine - send blank e-mail to mailto:subscribe@dellamenechella.com.
|
|
|
|
|
| The Art and Science of Leadership |
| The very essence of leadership is that you have to have a vision. ... Leadership Development Outline - contains the leadership guide listed to the right, ... |
| www.skagit.com |
  |
| LeadershipJournal.net | Church Leaders & Leadership Training |
| Leadership's award-winning and relevent editorial provides timely insights on critical issues facing today's pastors and church leaders. |
| www.christianitytoday.com |
  |
| Leadership - Wikipedia, the free encyclopedia |
| Leadership can come from an individual, a collective group of leaders, ... Though advocates of the "big man" school of visionary leadership would have us ... |
| en.wikipedia.org |
  |
| Leadership - Forbes.com. |
| Careers, Jobs, Management, Money, Compensation, Salary, Bonuses, Corporate Citizenship, Corporate Responsibility, Corporate Social Responsibility, ... |
| www.forbes.com |
  |
| LeadershipNow - Leadership Development - Main Page |
| A source for free articles and shopping for leadership resources. |
| www.leadershipnow.com |
  |
| Leadership University |
| Collection of articles in PDF format for distribution to classes, leadership teams, or outreach audiences. Sponsored by Campus Crusade. |
| www.leaderu.com |
  |
| Center for Creative leadership: leadership at CCL.org, leadership ... |
| leadership at CCL.org. Specializing in leadership development, leadership training, executive coaching at CCL. |
| www.ccl.org |
  |
| U.S. Senate: Senators Home > Senate Leadership |
| It shows the Senate's relationship to other branches of the Federal government and provides a quick view of Senate leadership, officers, and committee ... |
| www.senate.gov |
  |
| Leadership |
| Quick Search This Journal:. Leadership. Sign up for SAGE Email Alerts today! Select an Issue from the Archive February 2005—November 2006 ... |
| lea.sagepub.com |
  |
| Leadership |
| Describes programs, products, and services of the Covey Leadership Center, The goal of which is to help solve personal, professional, and organizational ... |
| www.ncrel.org |
  |
| Academic Leadership |
| Articles and Essays for those in academic leadership roles - from unit coordinators to university presidents. |
| www.academicleadership.org |
  |
| United States House of Representatives, 109th Congress, 2nd ... |
| Leadership Offices. Office of the Speaker · Office of the Majority Leader · Office of the Democratic Leader · House Majority Whip · Democratic Whip ... |
| www.house.gov |
  |
| Amazon.com: Leadership: Books: Rudolph W. Giuliani,Ken Kurson |
| Amazon.com: Leadership: Books: Rudolph W. Giuliani,Ken Kurson by Rudolph W. Giuliani,Ken Kurson. |
| www.amazon.com |
  |
| Leadership.com |
| Welcome to Leadership.com: Shaping the leaders of the Internet era ... Leadership.com offers several modules that empower leaders to build more effective ... |
| www.leadership.com |
  |
| Leadership Network |
| Identifies and connects innovative senior pastors in the US and Canada through Leadership Communities and other events. |
| www.leadnet.org |
  |
| Educational Leadership |
| Selected responses will be included in either the print or online versions of Educational Leadership. The deadline for this special section is December 8, ... |
| www.ascd.org |
  |
| The Leadership Trust - Excellence in Leadership Development |
| The Leadership Trust has launched a new leadership development programme specifically ... The Leadership Trust recently welcomed The John Smith Fellowship ... |
| www.leadership.co.uk |
  |
| Progressive Policy Institute: Defining the Third Way |
| Progressive Policy Institute, Democratic Leadership Council Home ... It is time for progressives to fill the leadership void on energy policy by offering a ... |
| www.ppionline.org |
  |
| Business Leadership Skills - Leadership Development Training ... |
| Inc.com's Leadership Resource Center covering topics such as leadership development training, business leadership training, and business leadership skills. |
| www.inc.com |
  |
| Leadership |
| These pages aim to expand the readers knowledge and understanding of the continuing debate in management studies about the role of leadership in the ... |
| www.ee.ed.ac.uk |
  |
|