|
|
10 High-Impact Viral Marketing Strategies
Viral Marketing is allowing people to giveaway and use your free product or service in order to multiply your marketing quickly over the internet. The idea behind viral marketing is that you include your ad with the freebie people giveaway or use....
A Word of Advice for the Beginning Crafter
A Word of Advice for a Beginning Crafter By Eileen Bergen http://www.theartfulcrafter.com Even though my site is fairly new, I have been getting letters from crafters looking for advice on how to get started selling their wares. I thought that...
How Safe is Your Success? Part 4 of 8
"How Safe is Your Success" is a series of eight articles. Each article addresses a different aspect of a universal problem which is of particular importance to those who do business on-line. Most Internet users are at least aware there are dangers...
Reverse Mortgages Explained
A 'Reverse Mortgage', also known as 'Equity Release', is a popular way to use your main asset (your home) to free up some cash for other purposes. In a standard loan, your income stream is used to 'qualify' for the loan. The bank will want to see...
Venture Leasing - A Smarter Way To Build Enterprise Value
In 2003, venture capitalists and investors dispense over $18 billion to promising young US companies, according to VentureOne and Ernst & Young Quarterly Venture Capital Report. Less documented and reported is venture leasing’s activity and...
|
|
|
|
|
|
|
|
Why "Good Enough"... Isn't
About a year ago, I had an opportunity to have dinner with the CEO of an engineering startup company in Pennsylvania. As we discussed engineering design matters over Chinese food, he took a few moments to talk about his business philosophy. "As far as I'm concerned," he told me, "if a product is good enough, then it's perfect." He explained that in his view, product improvements should only be performed with the specific goal of increasing sales. "Anything else," he said, "provides no benefit to the company. It's just over-engineering."
In a way, I could see his point; after all, a company should avoid spending too much effort to develop features that nobody cares about. In most companies, time and manpower are precious commodities that must be invested wisely. Nevertheless, his statement left a rather sour taste in my mouth, and here's why.
First, his choice of words suggests that the customer's needs are relatively unimportant, and that profit-making is the only thing that matters. To my mind, this is a false dichotomy. It's true that a company has to guard its bottom line, and that its resources are limited. It's true that it must avoid making extravagant promises to its customers. At the same time though, a company that adopts a lukewarm attitude toward pleasing its customers is unlikely to engender a great deal of client loyalty. A successful company is one that understands the importance of customer delight.
Second, this perspective treats "good enough" as though it were some clearly identifiable goal-a distinct line of demarcation, separating the unsatisfactory from the unnecessary. In reality, this
boundary can be quite fuzzy. Often, customers don't know what they would consider to be satisfactory-not until they have gained more experience with the product. This means that a company is forced to guess at what constitutes "good enough"-and if they underestimate those requirements, they may have a lot of unsatisfied customers on their hands. That's why it's important for a customer to set its sights a little higher.
Third, and most importantly, one can expect this perspective to promote a corporate culture of mediocrity rather than an attitude of excellence. If employees are told that they should only strive for what's "good enough," then that's precisely what they'll deliver-not just to the customer, but to the employer as well! A mediocre attitude will result in mediocre products, which ultimately benefits nobody.
That is why I maintain that "good enough" just isn't good enough. People need to take pride in their work, and companies need to strive for excellence. Companies do have limited resources, to be sure. Still, that should not stop them from seeking to delight their customers, or from producing work that they can brag about. To put it another way, a company may not be able to deliver the moon, but it should always reach for the stars.
About the Author
V. Berba Velasco Jr., Ph.D. takes great pride in working at Cellular Technology Ltd Europe, China) where he serves as a senior electrical and software engineer. He is pleased to work in an environment where excellence is valued.
|
|
|
|
|
Finance - Leases-Leasing Ezine Articles |
EzineArticles.com allows ezine or email list publishers to upload or download free expert content that can be used within email newsletters or websites. |
ezinearticles.com |
  |
Finance: Leases Leasing Articles from EzineArticles.com |
http://ezinearticles.com/?cat=Finance:Leases-Leasing Free Content For Your Ezine or Website http://creativecommons.org/licenses/by-nc-nd/2.0/ Why use your ... |
ezinearticles.com |
  |
Leases Leasing - Money & Finance Articles |
Leases Leasing - Money & Finance Articles. Money & Finance | Accounting & Payroll | Bankruptcy | Business & Loans | Credit Tips | Currency-Trading ... |
www.article99.com |
  |
Finance » Leases Leasing » Absolute Article Directory |
Absolute Article Directory: Finance, Leases Leasing. |
www.absolutearticle.com |
  |
- Leases-Leasing |
By David Springer | On January 29, 2006 | In Leases-Leasing | Rated. Short on cash, but need equipment? Consider leasing what you need. ... |
www.articlebar.com |
  |
Leases Leasing |
You are here: Article Directory arrow Article Directory arrow Finance arrow Leases Leasing ... Leases Leasing. Articles ... |
www.rumorist.com |
  |
Long Term Car Rental Italy Auto Rentals Leases Leasing Rome Milan ... |
Long Term Car Rental Italy Auto Rentals Leases Leasing Rome Milan Florence One Way Paris London Frankfurt Madrid Lisbon. |
www.ideamerge.com |
  |
europe car rental leases leasing one way rentals long term renault ... |
pictured is the Renault Laguna Estate, With Renault tax-free, short-term auto leasing you get the exact, brand-new vehicle you reserve, plus unlimited miles ... |
www.ideamerge.com |
  |
Private Fleet - Finance, Insurance, novated leases, leasing, CHP ... |
New Car Broker Australia. Private Fleet sales discounts on your new car purchase, no haggle, no hassle saving $1000s off all new and used cars for private ... |
www.privatefleet.com.au |
  |
Projector Leases, Leasing Companies for LCD, DLP, LCOS projectors |
Projector leasing programs and services. Choose a company. |
www.projectorcentral.com |
  |
Category: leases-leasing |
Category... leases-leasing. Results 1 - 3 of 3. Search took 0.01 seconds. Page 1 of 1. Buy or Lease: Which Automobile Transaction is Better? ... |
www.articler.com |
  |
John Dellagnese & Associates: offices, officespace, lease, leases ... |
It takes two companies to bring you the premier Corporate Property Development group in Northeast Ohio: the talents of John Dellagnese and Associates ... |
www.dellagnese.com |
  |
John Dellagnese & Associates: offices, officespace, lease, leases ... |
Welcome to our Tenant Login Page. * Forgot your password or haven't received one yet? Email us tinah@dellagnese.com or call 330-668-4000 and we will reply ... |
www.dellagnese.com |
  |
The-Arts-Magazine.com - Leases-Leasing |
Home arrow Article Links arrow Finance arrow Leases-Leasing. Main Menu ... Mosets Tree. Leases-Leasing. Listings. There are 0 listings in this category. |
www.the-arts-magazine.com |
  |
OmegaMotors.com - Your Money - Leases - Leasing Overview |
Blue Book retail & trade-in value reports on used vehicles. Kelley features prices on used cars, trucks, street and dirt bikes, ATVs, scooters, ... |
www.omegamotors.com |
  |
Entertainment Guide - Leases-Leasing |
Sunday, 03 December 2006, Home arrow Article Resources arrow Finance arrow Leases-Leasing ... Mosets Tree. Leases-Leasing ... |
www.entertainment-resource-directory.com |
  |
- Leases-Leasing |
Mosets Tree. Leases-Leasing. Listings. There are 0 listings in this category. spacer.png, 0 kB. spacer.png, 0 kB. download joomla modules download joomla ... |
www.healthcare-resource-guide.com |
  |
FINANCEDEPARTMENT.COM- Finance, Mortgages, Leases, Leasing ... |
Finance, Mortgages, Leases, Leasing, Brokerage Houses, Mortgage Lending. |
www.financedepartment.com |
  |
vehicle leases leasing guide and facts |
vehicle leases leasing guide and facts. Under the federal Consumer Leasing Act, you, the consumer, have a right to information about the costs and terms of ... |
www.shopperfavorites.com |
  |
- Leases-Leasing |
spacer.png, 0 kB. spacer.png, 0 kB. Home arrow Article Resources arrow Finance arrow Leases-Leasing. Mosets Tree. Leases-Leasing ... |
www.cars-directory-guide.com |
  |
|