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Being Self-Employed Brings You a Whole New Level of Stress Management
Being Self-Employed Brings You a Whole New Level of Stress Management Being self-employed, or freelancing is a truly unique environment in which to work. Basically, you wake up every morning and “reinvent the wheel.” That means that you begin...
Connect2inc Received ISO Certification 9001:2005 (Quality Management Systems Requirements)
Connect2 Philippines Inc. is a leading provider of outsourced customer service in the Philippines since it was established on 2003. Being one of those industry contributors of outsourced customer service, it is also one of the key players...
Debt Management Plans - A Way To Survive The Debt And Come On Top
Debt Management Plans Debt Management Plans (DMP) is placed one step beyond credit counseling and a stone's throw short of bankruptcy. If you are too deep into debt and unable to pay them, a credit counseling agency may recommend Debt...
Debt Management Plans - How They Can Help You Get Out Of Debt
Debt management plans (DMP) consolidate your short term debts into one monthly payment. They also negotiate lower interest rates, enabling you to pay off your accounts usually in less than five years. Before you sign up with one of these...
When Is Time Management Not Enough?
A working manager needs more than time management. That old saying, “Dance with the one that brought you to the ball,” came to mind as I received a reality jolt recently. Let me share with you that jolting insight. I was in transition away from...
 
Los Angeles County's Tough Telecom Expense Management Standards Met

Call accounting and tracking system helps County with cost allocation

Los Angeles County's two-month search for a turnkey call accounting and tracking system to control telecom expenses in over 125 County locations ended in a contract with Telsoft Solutions to install MegaCall, a robust enterprise-level call-tracking system ideal for corporate telecom expense management. "The county of Los Angeles was seeking an in-house call accounting program to track and allocation costs for calls placed from numerous PBX and VoIP systems," said Don Simons, CEO of TelSoft, Inc., a California-based privately held corporation that provides call accounting and billing services to organizations with as few as 100 stations to large multi-location companies exceeding 100,000 employees. "They required capabilities for rating calls against contract usage rates, accurate cost allocation to correct user department, and real-time web-accessible billing with an interface to the County's off-line billing system, as well as traffic, fraud and analytical


reporting, among many others. MegaCall meets all these rigorous challenges." Another major County requirement was the provision of a real-time CDR (Call Detail Record) collection system that would utilize the existing network as well as interface to the County's inventory database eliminating manual data entry and TelSoft was able to provide this functionality through the MegaCall industry-standard offering. MegaCall tracks telephone call activity generated by any type and any number of PBXs from call record source to assignment of accountability. It analyzes call activity for an entire enterprise from a single web-enabled centralized system. All information is collected in real-time and is immediately available for viewing and reporting -- an essential support for telecom expense management throughout the enterprise. These comprehensive call accounting and telecom expense management software solutions can be found on the web at www.telsoft-solutions.com.

About the author:

Bruce Boyers is a freelance writer based in Los Angeles.

 

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Management Reading | Global Executive | Business | Economist.com
The one management thinker every educated person should read Nov 17th 2005 ... The story of Emerson's successful management process is fascinating. ...
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