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Information Lifecycle Management: Mastering Complexity
The keystone to efficient information and repositing direction
lies with a simple principle: information has a lifecycle and it
should only be stored as long as compulsory by stage business
and regulatory requirements. Nevertheless, the...
Intentional Time Management Solution
To be successful in life we must have an intentional time
management solution. Intentional is an active force in motion
created from premeditation. This means we must practice helpful
behaviors, actions, thinking and habits to make our...
Take Action with PMS - Productivity Management System™
“Success is about deciding what’s important versus what’s irrelevant in your life; it’s about self-motivation, self-discovery, self-confidence and enjoying the rewards of achieving your goals.” Heidi Richards This is part three in the PMS -...
The Best Debt Management Programs - How To Choose
There are gems and there are duds of any business. This is true
of debt management programs as well. Your money is very
important to you, so you should choose a program that has the
best reputation for success. Reviewing the number one...
Time Management in Control
Being in control of your time is important if you are a hard
worker, with a family, and have other needs and requirements to
meet. When you are not in control of your time, you success is
at risk. To be a successful individual in life, you should...
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Software Risk Evaluation And Offshore Risk Management
A risk can be defined as a problem that could cause some loss or threaten the success of of project. The potential risk factors may have an adverse impact on the cost, schedule, or technical success of the project. Thus, risk management is the process of identifying, determine and solve the potential problems before they can damage the project.
Offshore program and project management involves four critical activities:
1. Transition Management 2. Governance 3. Performance Management 4. Quality Management
Transition Management The process of managing assets during a period of restructuring is defined as transition management. The role of the Transition Manager is to minimize the costs and risks thus ensuring that the process runs smoothly.
The real process starts when the contract is signed. Smooth transition management is the next issue to manage. Transition management is considered to be a critical success factor of offshore activities. Transition management is defined as the detailed knowledge of transfer and documentation of all relevant tasks, technologies and workflows The transition period is perhaps the most difficult stage of an offshore endeavor, taking anywhere from three months to a year to complete.
Transition management involves the following:
• Develop an initial transition plan (involving activities such as milestones, assets and benchmarks) • Initiation of projects • Internal procedures and processes • Manage employees • Document lessons learned to improve vendor management
Governance after managing the issue of transition put the skills into practice by governing the offshore relationship – client management, third party contract. The
approach focuses on the evolution of services provided, ongoing communication processes, and overall project management. Governance activities pertaining to areas of off shoring can make or break a project.
The Ongoing governance involves the following: • Project management • Relationship building and management – • Risk management - describes the processes concerned with identifying, managing, and correction of outsourcing partnership risks.
Performance Management As offshore outsourcing has become an important aspect for multiple business processes, the types and complexity of contracts and sourcing alliances are bound to explode. With organizations outsourcing almost every aspect of their operations, multiple vendors participating in sourcing deals, and activities occurring 24x7, it's a nonstop challenge to coordinate interactions, manage performance, monitor contract terms, track financial metrics, and maintain alignment.
Ongoing governance involves the following: • Measures outsourcing effectiveness using appropriate metrics • Implementing improvements and adjustments • Evaluating feasibility of additional outsourcing
Quality Management Quality is a huge concern with offshore outsourcing. Errors are more costly to fix and debugging becomes essential. A strict quality assurance and control program forms an integral part of every offshore delivery project.
Performance management aims at reviewing and continuous improvement of software development and business processes, validation and verification of work products and customized status reports.
About the Author
The author of this article is John Parker, A-1 Technology, Inc, an offshore outsourcing company.
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Management |
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